One of the few owner/operators in this industry dominated by national chains disguised to look like…read morelocal companies. Straightforward service presentation and delivery of service. Easy to communicate with and the work was performed promptly. A pleasure!

Matt was professional and prompt! We had a large bald face hornet nest hanging from our tree in…read morethe front yard and he was able to get to us within two days and remove the nest. We were so relieved! He is also VERY reasonably priced. I highly recommend his services :)

You won't find a more professional person than Michael Beaulieu from Pest End. This firm pride…read morethemselves on being on time, on budget, and getting the job done effectively and efficiency. I would highly recommend Pest-End Exterminators and Michael Beaulieu.

We have been using Pest End for a few years now. They are FANTASTIC! I saw a mouse the other day…read morefor the first time in two years and they were here ASAP in addition to their regular routine visit to check possibly entry points. Pest End is very responsive and professional. All the service people and office employees are exceptional. I highly recommend them.

I called and was able to get an appointment next day, with great service! Everything was explained,…read morehe was prompt, and he has some good package-deal pricing should you need additional service for maintenance or another issue.

I can't say anything but amazing things about this company. From the second, I called to the second…read morethey left my house. The customer service was out of this world. I called because we have been having an issue with fruit flies and ants. Dennis and Cam came to my house for the service and they were so nice and respectful! They gave me an amazing price And I think it was very fair for what I had been quoted previously. Since they left, I haven't had an ant or a fruit fly in sight. Thank you so much for the stellar service. I know who to call if I have any issues in the future!

Brochu is great!!! We had a BIG bee's nest that needed to…read morebe removed. Dave came to our office within hours of our call. He was very professional and efficient. Took care of that nest for us and was very reasonably priced. I highly recommend Brochu.

I was referred to Dave by a friend after I started to notice some ants this spring. I wanted to try…read moreto stay ahead of it as I have had issues in the past and I know once they are in they are in. I reached out to Brochu Pest and was pleasantly surprised to be speaking directly with the business owner. Dave was knowledgable, friendly, prompt and most importantly took care of my problem. I would highly recommend, 10/10 service.

I am actually surprised by the fact that they don't seem to care about the bad reviews that they…read morekeep getting. We are going on 4 months now of having a mouse infestation. We have put everything food away into bins and we are very careful about what we're leaving out. Even down to the food for the dog has to be put away. You definitely do not get what you are wanting with this company. If you want dollar traps from the dollar store then you have come to the right place. Every single one of our traps has broken and the mouse is able to get out. They say they will be back. They don't come back for weeks and they don't even bring the stuff. We have never had a problem with an exterminator before but this one is something else. If you have dogs they don't really care because they'll leave those traps everywhere

Failed to show up for a scheduled appointment. Never called, and when I called there was nothing…read morebut excuses and nobody in charge to fix the problem. Utter failure from start to finish. Will find a better company to deal with.

My husband and I built a house last fall, and were overrun with hornets within a month of moving…read morein. I'd never needed an exterminator, so just started cold calling local companies I found online. After a few unanswered calls to other companies, I reached these folks, and they were totally no-nonsense. They were available right away, and came to treat the house while we were at work. Their spray worked like a charm on the first try, killing the hornets around the house and repelling others from landing. When the warm weather arrived, so did the carpenter ants, and I called these guys again. I'm not sure if they're a family business, but sure it seems like it - the lady who answers the phone is sweet and helpful, and the exterminator was the same guy who had treated the hornet problem. They were available to treat the ant infestation right away, and even had a seasonal "service agreement" that covers pest control for the whole year for a set price (which, in both of my dealings with them, has come in exactly at, or under, what I was quoted on the phone). These seem like good people doing an honest business; I'd totally recommend them to anyone who wants to place one call and not have to worry about it again.

From the owner: We are a family owned and operated business for over 50 years. We provide personal, professional…read moreservices to our customers.

* Don't use this company, they will make unauthorized credit card charges and preform unauthorized…read moreservices. Absolutely terrible customer service. We have used Patriot for tick and mosquito prevention the last couple of years. We decided this year in an effort to save some money, we would take a break from the service. Unfortunately, they showed up and spayed our yard without consent. Usually I am the one that makes contact with a Patriot to pay in full for services at the beginning of the season. This year, I decided not to contact. We didn't receive any communication from them, no phone calls, text, mail to ask to renew. When I saw that the yard was getting sprayed, I immediately went outside to talk to the employee. He said that it was OK and it was just a mistake, and it would be free of charge and handed me a copy of the statement so I could call the office. I immediately called the company and spoke with Katie, she informed me that they would still be charging my credit card $120. Which makes no sense, because for the year we usually pay less than $500. When I told her we no longer wanted their services, she said I would need to speak to a manager to cancel and I would still need to pay. We didn't hear back from anyone at all. Since my husband is on the statement, he called several times with no response. He finally got ahold of someone today. They were extremely rude and refused to cancel the charge, even though we didn't sign a statement or hear from them to renew. After being a solid customer for several years and paying my bill upfront before spring, I feel like this is terrible customer service and they should be ashamed. Current customers need to check their credit cards, because this place is scamming people.

I am not even a customer and I would NOT recommend this company…read more My neighbor uses them and the technician came over onto my property (on the other side of my house) and performed a core aeration service. I have an irrigation system and I now have damage to my sprinkler heads. Both myself and husband had to take time off work, out of our day to deal with the mess. Their operations manager, Justin, had an attitude and did not offer a sincere apology. In fact there wasn't one at all. I am beyond irate that I have to clean up after their mess/damage. Do not use this company!

Very pleased with services received for removal of squirrels from our attic. They sealed the entire…read moreroof, placed traps, installed one-way doors, and return for frequent checks. Efficient, good value, knowledgeable, and pleasant!

The specialist showed up within the window and was incredibly knowledgeable about bats. While he…read moredidn't need to do anything as he explained the bat wouldnt have survived that long in the basement, he took out a yellow jacket nest he found for free. Great service, would recommend to anyone!

One of the first companies to reach out on yelp after I sent out the inquiry. Staff is friendly,…read more professional and responsive. They did a free assessment and found the main issues. Unfortunately the fix involves some construction so I wasn't able to use their service. That said, I would absolutely use their service again if needed (let's hope not) and recommend them to anyone who's in need.

We recently had squirrels in our garage (they had chewed through a couple small holes and made…read moreentrances into the structure). Critter Control was able to stop by quickly to give a quote for removal/repair within a day or two and then was able to immediately start the work to remove the squirrels and cover up the holes they made within two business days. They answered all my questions along the way and did a great job with quickly catching the squirrel who was causing the issues and patching up the holes with metal and metal mesh to deter any future intrusions. Overall, I'm super satisfied with the work they did, their responsiveness, and their price!

We paid for them to come out and spray at our business and the product did not work. When I reached…read moreout to let them know we were still seeing an issue with ants they said they would return the next day and did not show. I reached out to let them know services were still needed and he was very dismissive. Not to mention we could've bought the same product from Home depot for less than 20$ and sprayed ourselves and probably would've seen better results.

Do NOT use this company. There are far better options out there. The owner is dismissive,…read moreunresponsive, and does not care whatsoever about the quality of work and does not see through resolution of whatever issue you have going on. IMO the only thing he cares about is getting paid + squeezing in as many jobs as humanly possible in a day. My experience was not a one-off as I hired Andover Pest Control for multiple properties of mine, each having different set of problems. All experiences were of similar nature = over promise and entirely under deliver. I only started using them because the previous exterminator I used for 10+ years passed away and figured I would give a local company a shot. Well, here we are. The work they "completed" not only did not make any difference.... it ultimately caused more issues than when started. I was promised refunds (in writing) of which were never sent or received. Color me surprised Mike didn't stand by his word..... I have since hired a new company to complete all the work and it has been night and day in relation to professionalism, responsiveness, treatment plan, and results. There are some great options and professionally run companies out there so be sure to do your research. I wish I had actually read through the reviews before hiring..... because it looks like my story is not unique. **To address Mike's response, more lies. 1) The property he mentioned that was "strewn with garbage" is accurate. This was a pre-renovation treatment he performed. I had just purchased the property at time of treatment and inherited tenants that had been living there for 20+ years. In fact, the 5 month renovation was just completed this week. 2) The other 2 units he mentions were 2015 gut renovations one of which the most recent tenants had caused over $30,000 in damage. I just completed 3 months of repairs there prior to being comfortable having new tenants move in. 3) His tech waited for 1.5 hours because tenants were late moving out; and the tech happily agreed to wait saying he would just go grab lunch and come back. I went out of way to express to Mike how friendly his tech was and that he was lucky to have a worker like him because they are not easy to find.... to which he chastised me for asking him to wait. 4) Mike has never once been inside my personal property. 5) Mike admitting I had to file to my credit card company for reimbursement is also accurate.... since he stopped responding after saying he would provide refunds. At which point my only option was to contact cc company. Looks like others here have experienced the same. See Anthony S. review dated 11/14/19.**