This hotel is not what you specting, 1- is divided into the…read more2 .. the big building you see in the pics is the condo or rental apartments . If you reserve they hotel is the lower old building.. 2- the room is big, it looks like an old grandma room

Stayed at this hotel recently and experienced multiple maintenance and cleanliness issues across…read moreboth rooms. In the first room, the air conditioning was not working properly and the room was uncomfortably warm. The dresser drawers would not stay closed. The room door was also in poor condition when opening and closing it, the wood around the frame was visibly splitting and separating, and the door did not appear secure. I requested a room change due to these concerns. The second room also had issues. The mattresses were heavily worn and sunken, making sleep uncomfortable. There was an unpleasant odor in the room, and no extra pillows or blankets were available. The pool area appeared poorly maintained. The smaller pool near the jacuzzi had murky water and visible surface buildup. The larger pool appeared cleaner but was very cold and not in use by many guests. Overall, the property condition felt more like a low-end motel than what would be expected from a hotel with this reputation. I would not recommend staying here.

Stopped in for an al fresco brunch with an ocean front view. There is nothing like eating a…read moredelicious and authentic meal with the sound of the ocean as your soundtrack. The flavors and textures of the classic meals served here are almost perfect. Their menu doesn't change, and it doesn't have to. They do what they do like a finely tuned machine. The chilaquiles are one of the best I've tried. The eggs are always cooked perfectly and always taste farm fresh. You even try quail eggs and venizon from their nearby ranch. Cinco estrellas!

This hotels quality has gone down so much! First the Jacuzzi wasn't working when we went to go ask…read moreto turn it on they said it hadn't been working for a while, claiming that they have had workers come and see it . When we ask for a discount they claimed there was already a discount in place. I don't believe them. Next the room! The curtain had mold in them, there was no heater or a fan while some rooms had it. The Tv had no channels available, the sheets were stained with yellow staines on them, the restaurant was awful the food was not well prepped and it was over priced. The meat was severely undercooked. The bar tender was not friendly at all he had an attitude. Just an overall horrible bad experience with the hotel!

Second time staying at playa Bonita and let me just say I am forever a faithful customer. From the…read moremoment you go into the parking structure until the last day, the staff is beyond friendly. They always make sure you are at home and safe. Stayed in the second floor and had an amazing view. During this pandemic everything was spotless clean, rooms and kitchen were beyond clean. Will definitely return

Rented the Luxury Suite, it is a nice place to stay, 24 hr security, employees were very helpful no…read moreissues with staff. Unfortunately some of the furniture in our suite were broken, a room had some blinds missing, the sofa in the living room was broken and the Master room didnt have the window shade installed. We stayed in 401 and our last night there was a bit unpleasant, mainly because the people on the floor above us were making too much noise all night, it didnt stop till 5am. You could hear people running/jumping nonstop

ESTO ES UNA ESTAFA -- NO SE HOSPEDEN AQUÍ…read more Este hotel anuncia fotos hermosas de una alberca frente al mar, jacuzzi y playa privada, pero no te dicen claramente que tienes que pagar $40 dólares extra para usar esas amenidades -- incluso aunque reserves una villa. La única opción "gratis" es una alberca vieja y descuidada o acceso básico a la playa, lo cual es muy engañoso comparado con lo que muestran en línea. Se siente como un completo robo y una manera de sacarle dinero a la gente. Reservamos este lugar específicamente por las amenidades que anuncian, y hasta después del check-in nos dijeron que había cargos extras para usarlas. Esa información debería ser transparente antes de reservar, no después. Mejor váyanse a Las Rocas Resort & Spa. Tiene una alberca hermosa con vista al mar incluida, sin tantos cargos escondidos. Qué decepción de lugar.

I got the Sunio beach front view with jacuzzi it was nice I recommend it if you go with a love oneread more

I really enjoyed this resort/hotel/apartment. The beds were OK, but what I did love was that the…read moreapartment had two bedrooms with separate bathrooms, a full kitchen with all the supplies needed to cook, a coffee maker, a refrigerator, it was basically an apartment. It also had a cute little balcony.. The front desk is actually a little bit off the property across the street but they do have great security services making sure everything is running smooth while at the pool area or parking structure. The parking is gated and has security 24/7. The hotel is walking distance from basically everything. It's in the middle of the attraction area all the bars, restaurants, Beach restaurants you name it. Overall, I do recommend the spot if you ever looking for a spot in Rosarito, Baja California.

Called in at the last minute and booked a room it was a little pricey but keep in mind it was very…read morelast minute. Checking in was a little confusing because they have two buildings and the office is across the street. I really liked how you car is very safe the parking lot is gated and there is security 24/7 keeping eye on you vehicles. To get in the parking to get to the hotel building you much have a wrist band that was provided by the front desk when you were checking in. The beach is literally right in front of the hotel so convenient and all the bars are down the street less than 5 minute walk. Walking in I did not know what I was expecting but to my surprise it was like an apartment!! I was so shocked and amazed and with an ocean view!! I was so excited not just to be in Mexico but to have such an amazing room right next to the beach!!! The room came with two bathrooms which was nice kind of like a his and hers bathroom. I really enjoyed my time here and so overwhelmed with excitement of how well everything came together. Not to mention the staff was very helpful and nice!! I would definitely will be coming back to this hotel!

We stayed in the penthouse with the jacuzzi at Hotel Festival Plaza in Playas de Rosarito, and…read moreunfortunately the experience was very disappointing. The positives first: the ocean views are absolutely amazing and easily the best part of the stay. Everything else fell far short of expectations. The room had no coffee maker or refrigerator, the bed was extremely uncomfortable, the room was dirty, and the curtains were broken. The elevator was out of service, which made getting to the penthouse difficult. There was no air conditioning, and throughout the night there was a constant loud engine or mechanical noise somewhere in the building that made it very hard to sleep. Another annoyance was the mandatory red wristband that guests are required to wear 24/7. If you lose it, you're charged a fee. It felt more like we were attending a Las Vegas party than staying at a hotel where we should be able to relax. The incredible ocean view is the only reason this isn't a one-star experience. Unless major improvements are made to the cleanliness, maintenance, comfort, and guest experience, I would not stay here again.

I stayed at Hotel Festival Plaza in Rosarito for my birthday getaway, and while we still managed to…read moremake wonderful memories together, this hotel definitely had its pros and cons. The biggest advantage is the location. It's right in the heart of Rosarito, within walking distance of the strip, restaurants, bars, shopping, and the beach. We rarely had to use our car, which was incredibly convenient. The hotel also offers reserved parking with a security guard, which gave us peace of mind. However, the parking lot is extremely small, and once we found a spot, we were hesitant to leave because we weren't sure we'd find another one. Now for the downsides. If you're looking for a quiet, relaxing vacation, this is probably not the hotel for you. Music was blasting all day and all night long. Even with the sliding door completely closed, the noise was impossible to block out. Since there is no air conditioning--only two very old ceiling fans--the room became hot, humid, and musty whenever we tried to keep the noise out. We stayed in the penthouse with the indoor jacuzzi tub, which was a nice feature, but the room was still extremely humid. The only way to cool it down was by opening both the sliding glass door and the front door to create a cross breeze. Thankfully, the ocean breeze helped a little, but it wasn't enough. In the end, we actually checked out a day early because we simply couldn't take the constant loud music and unbearable heat any longer. Another thing to be aware of is that the standard rooms do not include a refrigerator, microwave, coffee maker, or air conditioning. From what we were told, only the casitas offer those amenities, so keep that in mind when booking your stay. Unfortunately, the cleanliness was disappointing. The floors were very dusty, and my husband's socks ended up covered in long blonde and red hairs--even though I have black hair. We laughed about it, and I joked that he must have had quite the night while I was sleeping. Sometimes humor is the only way to deal with situations like that. The curtains were also broken. The curtain rod kept falling down, so we had to get creative and use one of my hair ties and a water bottle just to keep the curtains from blowing all over the room whenever the breeze came through. The bed felt like sleeping on a rock, and the pillows flattened the moment you laid your head on them, making it difficult to get comfortable. To top it off, the elevator was broken during our stay. The one thing this hotel absolutely got right was the view. The ocean view from our room was breathtaking and easily the highlight of our stay. Overall, I would only recommend Hotel Festival Plaza if your top priority is being in the center of all the nightlife and you don't mind loud music, basic accommodations, and several maintenance issues. If you're looking for peace, comfort, and a relaxing getaway, I would recommend staying somewhere else.

I had an amazing and wonderful time. The rooms are full on apartment sized. Big enough to be an…read moreapartment. Could in fact tell that some of the other units among us were peoples homes. Honestly... could live here. I was meant to live by the ocean. Nice restaurant in the front. A playground, 3 pool areas. Big club house for the main pool with sauna and weight room. Kid depth pool and hot tub plus the regular pool. Pool by our room had hot tub connected to the pool and also a small club house next to it. I think there's 5 in total. 2 right by the shore and 3 with the pools. Private access right to the beach. Employees were all so nice. We had an amazing time

Beautiful property, the staff is Great. The room is spacious, well appointed, and we're right on…read morethe beach. Restaurants North and South just get on the One. Don't forget to stop at the Oxxo.

During my stay at Hotel Paraiso, I experienced multiple issues related to billing, room conditions,…read morecleanliness, safety, and staff conduct, as detailed below: 1. Double Charging: I was charged twice for my room reservation. 2. Additional Cash Payment: Upon arrival, a hotel staff member demanded an additional cash payment directly to her in order to provide the room key. As I had no immediate alternative, I paid the requested amount. 3. Breakfast Issue: My booking included breakfast, which was prepaid; however, I was informed that breakfast was not included. 4. Incorrect Room Type: I booked a room with one queen-size bed but was given a room with two very small beds instead. In addition to the above, the condition of the room was unacceptable and raised serious hygiene and safety concerns: * The bed sheets were extremely dirty, and one sheet appeared to have a hot-burn mark. * The towels were very dirty and appeared unhygienic. * The walls were visibly dirty and poorly maintained. * There was hair falling and scattered throughout the room. * The room had a very strong and unpleasant odor. * The bathroom was extremely dirty, and there was an exposed manhole/metal opening that appeared dangerous and posed a safety risk. * There was no hot water available in the shower. * The heater unit frequently switched off and could not be properly operated. There was no remote control provided, and staff refused to give me one when requested. When I raised these concerns with the hotel staff, I was advised to contact the hotel owner rather than receiving assistance. I found this response highly unprofessional. These conditions do not meet the standards advertised on your platform and, in my opinion, represent serious health and safety violations.

Well let me start by stating the pluses, because they do exist too, just the negative is being…read morehonest and fair. Pros: Proximity to beach, you can walk from your room to it. Cheap price-depends on your expectations, if your particular (aka Anal) then your view is it was overpriced Parking, unless there's a big event going on, good luck and/or your lose your spot in front of door. It has common motel amenities (hopefully, I read old reviews stating they didn't have a mini fridge or working stove top, etc. It's kinda cute cabana style, ours was the lower priced, no frills, not pictured on their website, some parts dated, some parts w/minor imperfections, some cool modern Mexican artsy, cold be romantic for the newly in love, little cozy, but for a person who doesn't aim high in lodging. Did I miss anything? Pet friendly (yay, but your pets should be up to date w/immunizations-to go back home/border) and people should leash, but they don't ;( For it being winter & a rainy cold day/night, hot water in our room did work, but not really hot, not cold, balanced unless you like hotter? Your out of luck. You could probably pile people in your room, might need air mattress as the floors are concrete. Your next to a Italian restaurant, Casino & bar club, and close to, if not on strip. (short drive/ride - bike or horse back) Our room had plenty of storage for two people. Of course it's very thrifty diy kinda style. And we had a small ironing board/iron. Staff was polite & accommodating, when you go to them. THE CONS: Upper case emphasis, because they are important details. No AC/Heating, being winter & a rainstorm weekend, we would have froze our asses off if we hadn't bought a cheaply made heater (but not cheap in price) from Walmart, thick plushy mink (Korean, ironically?!) blankets from Puerto Nuevo that were overpriced for out there because it was nighttime & shops in Tijuana were closed. Had it not been for those two items, would have had to drink ourselves to sleep. (For those middle aged & past that party stage) remember floors are concrete too :/ Small note: someone on website review stated they did ask for a heater & told they were all being used, that would have been the case since it was already raining when we got there. Summer can imagine it's hot & humid-bring a large floor van. Leaks due to rainstorm found randomly in kitchen & bathroom floors. No room service during your stay. One roll of TP, so you'll have to ask for another Only two towels, so you should ask for more like one for the floor (no mat) Our bathroom was tiny. No carpet Not sure if stove work, we didn't use & from what I read from the website reviews, u needed to ask for the propane Leaky iron Pictures on their link don't include the cheaper rooms, & from what I read, the more expensive luxury rooms didn't look at all like what's on their website as well Luckily it was winter & rainy so no loud noises from either walls of room, but keep in mind it can be noisy since it's a party beach town atmosphere. And that your next door to a bar club casino-God knows what kinds of noises, bring good noise canceling headphones Also, you'll never know what to expect by whose staying next to you, but the witless youngsters next to us came outside the morning we were leaving, plopped themselves on planter median that was facing our window we opened/tied curtains, drinking coffee staring at us as we're packing....WTF & who the f&@ does that? Oh wait ignorant rude people. All rooms there have their private enclosed patio/porch & why the hell didn't they sit in front of their room??? Yes children, there are a lot of unschooled people that lack respect & etiquette. Found a bug in the restroom, that's expected. Although kitchen window was frosted, there was a portion that was clear, the curtains although blackouts, were too small for windows, that anyone can see right through your room. I had a binder of docs w/me I used, plus instructions for portable heater to block it. What that purpose of window was, I'll never know except for perves & people to peep in. Those remarks above say it all for me. It wasn't that bad, this can be revamped into a better motel. It's got potential! Would I recommend this place? Of course! But only w/few critical comments from what I mentioned.

The front desk man Fernando is really the one responsible for making this a 4 star stay for us! He…read morewas so personable and pleasant, gave us an upgrade to the ocean view room and also helped us when we had to extend the stay by 3 more nights. The hotel is under new management and is undergoing renovation, the 6th floor is currently the only one with air conditioning. There was also only one working elevator. It's located very close to the beach and is still considered to be downtown Rosarito. They offer free breakfast, thankfully the servers were careful and made sure we didn't have any pork as we do not eat it per our religion so they made us breakfast separately. The room itself was very cute and you can tell they are really trying to please you and be attentive with housekeeping. Bed wasn't too bad, wish there was a fridge and more towels but house keeping did refresh several times even though they forget to leave hand towels. Overall it was a pleasant stay, can't wait till they finish renovating and put in the wellness center.

This hotel provided bad customer service, online booking makes the staff give people bad rooms with…read moreno AC. Me and my poor of 8 couldn't have a good family trip because of the lady who attended us was rude and the line to even check in took an hour and 20 minutes. We were very unsatisfied and left due to the fact if you book online they will refuse to refund you in person. Very very rude and unprofessional service. If you decide, book in person. But my experience was not good.