This hotel is not what you specting, 1- is divided into the…read more2 .. the big building you see in the pics is the condo or rental apartments . If you reserve they hotel is the lower old building.. 2- the room is big, it looks like an old grandma room

I stayed at Rosarito Beach Hotel this past Saturday in the Pacifico Building, booking the Junior…read morePenthouse Pacifico Tower for my family of five. While the ocean view was beautiful, that's honestly where the positives end. The room was very pricey (almost $400 for one night). The couch was extremely uncomfortable hard, worn out, and you could literally feel the metal underneath. The main reason I booked this hotel was to relax and get some work done, so before booking I specifically asked the front desk if the room had WiFi access. I was told yes, so I booked. After checking in, we went out to dinner. When we returned and put the kids to bed, I tried to work there was NO WiFi. I went downstairs to the front desk (in another building), and they handed me a paper with nearby WiFi networks. None of them worked. I called the front desk again and was told they would check with whoever was in charge and call me back. They never did. The next morning, I called again and was finally told that there is no router and no internet in that room. At that point, I felt completely misled like they told me whatever they needed to just to get me to book the room. Their solution? * Work in the main lobby in another building (not possible I have 3 kids and can't leave them alone), or * Use another room only for WiFi, but I wasn't allowed to sit on the beds, use the restroom, or really do anything except sit there. I chose the second option, but it was a huge inconvenience. The room they gave me was 16 rooms away, on the other side. I had to take all my kids with me. At one point, my youngest needed to use the restroom, so we walked all the way back to our room only to find that my key no longer worked. We had to walk all the way back to the lobby again to reset the key just to get into our room. Overall, this was a stressful, frustrating experience. The lack of honesty, poor communication, and total inconvenience showed a real lack of care for guests especially families. I would not stay here again. Me hospedé en el Rosarito Beach Hotel este pasado sábado en el edificio Pacífico, reservando el Junior Penthouse - Torre Pacífico para mi familia de cinco personas. La vista al mar es muy bonita, pero lamentablemente eso es lo único positivo. El precio fue muy alto (casi $400 por una sola noche). El sofá estaba en muy malas condiciones: duro, desgastado y se sentía el metal al sentarse. Reservé este hotel porque quería relajarme y trabajar, así que antes de reservar pregunté específicamente en recepción si la habitación tenía WiFi. Me dijeron que sí, y por eso hice la reservación. Después de hacer check-in salimos a cenar. Al regresar, acostamos a los niños y cuando intenté trabajar, no había WiFi. Bajé a recepción (en otro edificio) y me dieron una hoja con redes cercanas para conectarme, pero ninguna funcionó. Volví a llamar a recepción y me dijeron que revisarían el problema y me devolverían la llamada. Nunca lo hicieron. A la mañana siguiente llamé otra vez y fue cuando me dijeron que esa habitación no tiene router ni acceso a internet. En ese momento me sentí engañada, como si solo me hubieran dicho que sí para que rentara la habitación. Las soluciones que me dieron fueron: * Trabajar en el lobby principal en otro edificio (imposible, tengo 3 hijos y no puedo dejarlos solos), o * Usar otra habitación solo para el WiFi, pero sin poder usar el baño, sentarme en las camas ni prácticamente nada. Elegí la segunda opción, pero fue una gran molestia. La habitación estaba a 16 habitaciones de distancia, al otro lado. Tuve que llevar a todos mis hijos conmigo. En un momento mi hijo menor necesitó ir al baño, caminamos de regreso a nuestra habitación y la llave ya no abría la puerta. Tuvimos que regresar otra vez al lobby para que reiniciaran la tarjeta y poder entrar. En general fue una experiencia muy estresante y frustrante. La falta de honestidad, la mala comunicación y la poca consideración hacia los huéspedes especialmente familias fue evidente. No volvería a hospedarme aquí.

This hotels quality has gone down so much! First the Jacuzzi wasn't working when we went to go ask…read moreto turn it on they said it hadn't been working for a while, claiming that they have had workers come and see it . When we ask for a discount they claimed there was already a discount in place. I don't believe them. Next the room! The curtain had mold in them, there was no heater or a fan while some rooms had it. The Tv had no channels available, the sheets were stained with yellow staines on them, the restaurant was awful the food was not well prepped and it was over priced. The meat was severely undercooked. The bar tender was not friendly at all he had an attitude. Just an overall horrible bad experience with the hotel!

Beautiful restaurant great place to sit at the ocean and have grilled traditional Mexican food…read more Have a great bar area and we enjoy going when we're at our house in Mexico.

Second time staying at playa Bonita and let me just say I am forever a faithful customer. From the…read moremoment you go into the parking structure until the last day, the staff is beyond friendly. They always make sure you are at home and safe. Stayed in the second floor and had an amazing view. During this pandemic everything was spotless clean, rooms and kitchen were beyond clean. Will definitely return

Rented the Luxury Suite, it is a nice place to stay, 24 hr security, employees were very helpful no…read moreissues with staff. Unfortunately some of the furniture in our suite were broken, a room had some blinds missing, the sofa in the living room was broken and the Master room didnt have the window shade installed. We stayed in 401 and our last night there was a bit unpleasant, mainly because the people on the floor above us were making too much noise all night, it didnt stop till 5am. You could hear people running/jumping nonstop

I got the Sunio beach front view with jacuzzi it was nice I recommend it if you go with a love oneread more

Warning do not stay here, worst accommodations I have ever experienced in my entire life. There…read morewere dead roaches all over the room, the bed had exposed springs and the shower had a rusty screw sticking out of the drain. There was no AC in room and when I asked the front desk they gave me a broken floor fan. All for $250 a night because I was part of a wedding room block (usual price is $77). To top it all off everyone in the wedding party got food poisoning. Avoid at all costs !!

I really enjoyed this resort/hotel/apartment. The beds were OK, but what I did love was that the…read moreapartment had two bedrooms with separate bathrooms, a full kitchen with all the supplies needed to cook, a coffee maker, a refrigerator, it was basically an apartment. It also had a cute little balcony.. The front desk is actually a little bit off the property across the street but they do have great security services making sure everything is running smooth while at the pool area or parking structure. The parking is gated and has security 24/7. The hotel is walking distance from basically everything. It's in the middle of the attraction area all the bars, restaurants, Beach restaurants you name it. Overall, I do recommend the spot if you ever looking for a spot in Rosarito, Baja California.

Called in at the last minute and booked a room it was a little pricey but keep in mind it was very…read morelast minute. Checking in was a little confusing because they have two buildings and the office is across the street. I really liked how you car is very safe the parking lot is gated and there is security 24/7 keeping eye on you vehicles. To get in the parking to get to the hotel building you much have a wrist band that was provided by the front desk when you were checking in. The beach is literally right in front of the hotel so convenient and all the bars are down the street less than 5 minute walk. Walking in I did not know what I was expecting but to my surprise it was like an apartment!! I was so shocked and amazed and with an ocean view!! I was so excited not just to be in Mexico but to have such an amazing room right next to the beach!!! The room came with two bathrooms which was nice kind of like a his and hers bathroom. I really enjoyed my time here and so overwhelmed with excitement of how well everything came together. Not to mention the staff was very helpful and nice!! I would definitely will be coming back to this hotel!

This place is located directly next to all the bars. Very convenient to walk . However, you will…read morenot have peace and quiet. The place has paper thin walls and the music is blaring until the crack of dawn. I'm a light sleeper so it was not a 5 star location. They do have available parking with security guards, making sure your vehicles are not vandalized and the staff is very friendly and the spas inside are amazing. The only downside is you cannot have any rest so if you're looking for a place to spend a calm and relaxing weekend unfortunately this is not the place to go. However, if you don't mind be loud blaring music 24 hours a day and this is the place for you.

Hotel was in the middle of downtown therefore you have anything you need within walking distanceread more

If I could give this hotel 0 stars I would! We booked our room in May for a wedding at the end of…read moreAugust. We get to our room, it is like if we just walked into shreks home. I opened the closet and it smelled bad, the towels were dirty, the bar soap was left used. I just didn't even want to use anything and figured we will just look past it but then later on. We figured out the door didn't even lock! It would lock but then you could jiggle it and it would open! We went to front desk and they sent maintenance to fix it 3 times and they claimed it was fixed and never was. We took all of our stuff and put it in our car while we enjoyed the wedding and then again we went to the room to check and again didn't even need a key to get in. We went to front desk to ask for a refund and they said they thought it was fixed which is what maintenance said and nope it wasn't i told him and again they tried and the security guard said well we have cameras, security guards and no one knows the door doesn't lock. Thats horrible! We paid over $220 to stay 1 night for that! For my family to feel unsafe and me to not sleep well. They refuse to refund our money and we decided not to spend the night and drove back home! Please don't stay here!

This hotel is pretty old, I'll give you that. It doesn't look like it's had any renovations other…read morethan the restaurant. But the hotelrooms have a certain feel to it. A certain charm if you're into the 1800-1900s - a better way of putting it! It seems secluded and quite a distance from the Rosarito Beach zone - where the main tourist area is. No phone. No iron. No blowdryer. The pool looked like a kiddy pool. The TV didn't work all the time and the wifi did not work. The staff was nice and welcoming. The food was delicious. The view is amazing. My husband and I had quite the experience and made the best of it, but we will NOT stay here again. We paid too much for very little.

Beautiful property, the staff is Great. The room is spacious, well appointed, and we're right on…read morethe beach. Restaurants North and South just get on the One. Don't forget to stop at the Oxxo.

The rooms are spacious, great location just a minute from el centro, & it's only 15 minutes from…read morePuerto Nuevo if you want some ; however, the music from the night clubs might keep you up & the beach most likely has sewage from the Tijuana river. I'd continue to stay due to the location & the comfort of the rooms.

I would not recommend staying at this hotel or booking through Expedia, Booking.com, etc. I stayed…read morehere over the weekend and was given a room without air conditioning. Apparently, if you book through third-party sites or get a discount, you end up with a room that doesn't include A/C. If you book directly with the hotel, then you can get air conditioning--but this is never mentioned anywhere on their website. The room was uncomfortably hot, and the only solution they offered me was a fan. No recomiendo hospedarse en este hotel ni reservar a través de Expedia, Booking.com, etc. Me quedé aquí el fin de semana y me asignaron una habitación sin aire acondicionado. Al parecer, si reservas mediante sitios de terceros o con descuento, te dan una habitación sin A/C. En cambio, si reservas directamente con el hotel, sí puedes obtener aire acondicionado, pero esto no se menciona en ninguna parte de su página web. La habitación estaba muy caliente y lo único que me ofrecieron fue un ventilador.

Everything! Room didn't have air conditioning it had a swamp cooler that made the room hotter. The…read moreroom is outdated broken mirror safety hazard. Bathroom is old shower head was going in all directions. We have a beautiful ocean view room overlooking a dirt parking lot with trash. We couldn't cancel so we just used it to sleep. Never again will I even consider staying here.