Having hardwood floors is wonderful except when they have to be refinished. We put it off as long…read moreas we could and then began our search. We vetted several companies and decided to go with ASA Flooring for several reasons: 1) Responsiveness. Bryan was quick to get back to my inquiry and was at the house to assess the project within a day. 2) Knowledgeable. Our refrigerator had leaked and warped several boards. Bryan explained the pros and cons of board replacement vs letting the boards dry out. We went with the latter and saved money. We had another challenge in the fact that we did not have two rooms refinished which meant seamless color matching. Alfredo was an artist and had an eye for selecting the perfect match. Although the final decision was ours, his experience was a definite help. 3) Efficient. The whole process from start to finish only took three days. We used the opportunity for a little vacation in the mountains and came home to beautiful floors! 4) Professional. Kevin, the project manager, came the weekend before to assess the job site and answer any questions. Alberto hung plastic and taped off the areas to reduce dust and vacuumed any remaining dust before the final coat. It was nearly dust free! 5) Follow up: Kevin did the final walk through with us to make sure we were satisfied. I'd highly recommend ASA Flooring for your next hardwood floor project!

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

Kevin and his daughter did an AMAZING job on our floors. We'd purchased an older home and the…read morefloors had been covered in carpet and were in bad shape. There were black stains everywhere and the edges didn't have any stain at all. The professionals from Peter's Floors made my floors look almost new. They are beautiful and I am so grateful. In addition, Kevin was incredibly professional and responsive. He checked in with me throughout the job to discuss my areas of concern and to confirm that he was meeting my expectations (he exceeded them!). He was also kind and an all-around cool guy. I highly recommend this company and just wish that I had more friends with hardwood floors to recommend them to.

Recommend for all your flooring needs. Highly professional with beautiful work. Mr Peters is on…read morepoint and on time!

Fast, professional,and fairly priced service. Very pleasant and experienced people who show up on…read moretime and get the job done. I'm very pleased with the work they did at my home and highly recommend them.

Hi Don & Jayne: Thank you so much for helping this Do It Yourselfer with the flooring (on a…read morecomplete remodel): leveling the floor, installing VCT flooring in the bathrooms and giving advice on installing laminate flooring. First, I really appreciate your honest advice. I was told by other flooring contractors that I needed to completely relevel my floor before I could install laminate flooring -- they gave me very costly estimates. After talking with you, carefully looking at the condition of my floor, and reviewing the flooring manufacturer's installation requirements, I found this is NOT required. This saved me a lot $$$. Second, I really appreciate your patience with me. I originally thought you would be working on the floor within the month of your estimate but, being a DIYer and working on a very old house (1972), my project took much, much longer. You also talked with me throughout that process/waiting period, visiting with me, and giving advice and moral support. Finally, I appreciate you providing me your expertise on laying the floor, even AFTER the job was completed. Again, I hope you will come to the housewarming after I'm done.

David does a phenomenal job install floors, he is very professional and knows what he is doing I…read morehighly recommend him!

1 Star - Extremely Disappointing Experience…read more I've worked with many contractors across multiple homes and offices, and this was by far the worst experience I've had. From start to finish there were major disconnects in communication. Expectations were not aligned, follow-through was inconsistent, and the quality of work did not meet professional standards. When I raised concerns about the workmanship and lack of accountability, instead of addressing the issues, the owner called me in an irate and confrontational manner. Rather than taking responsibility, he attempted to frame my concerns as a "threat" because I mentioned I would leave an honest public review and consider contacting the BBB and the licensing board. At no point did I threaten anything beyond sharing factual information about my experience. I simply expected the work to be done correctly and professionally. Unfortunately, this company did not stand behind their work, and the response to legitimate concerns was defensive and unprofessional. I would strongly recommend getting everything in writing and thoroughly vetting. Better yet, save your money & peace of mind. Use the other guy!!!

Had South Paw out to quote for two projects: a backsplash in the kitchen and engineered hardwood…read morethroughout the great room. The quote process and scheduling were relatively easy. Backsplash project was first-- Enrique and Jose did such a fabulous job. They showed up on time, listened to our requests, and did a stunning job. The flooring project was a disaster. Jose (a different Jose) showed up almost an hour late thinking he was installing LVP (despite the quote, the South Paw-provided materials list, and proof of purchase all stating Engineered Hardwood) and then acted like we somehow pulled the rug out from under him and told us we would need to pay more. I showed him the paid quote that said Engineered Hardwood. He looked at the materials we got (that they requested we get) and told us it wasn't right and he couldn't do it. Our condo requires a floating installation with soundproof underlayment. We talked to Miguel during the quote process, worked with Floor and Decor to ensure we got the correct materials, and worked with our HOA to make sure the underlayment was all correct. Despite three people all pointing us in this one very clear direction (and us having done this project before), Jose was telling us it was impossible to install a floating floor. A new guy (Russian guy?) came out to assess. It's now two hours past when we were supposed to begin what I thought was an easy floor installation. He starts telling us this flooring isn't for a floating installation. So I pull out the instructions from the box which shows a floating installation and ask "why does it say it's appropriate for floating?" He then says something about how "No one wants to take responsibility for it when it fails." Which made no sense because the flooring has a warranty and instructions for how to do it correctly? He offered no further input. He and Jose left to pick up glue. I never saw him again. Anyway, we had ZERO confidence that this was going to be done correctly or that they had any idea what they were doing. We've had floating hardwood installed twice before and it seemed super straight forward-- put down underlayment, lay down floor, glue the tongue and groove and tap them into place. Boom. Done. The manufacturer warrantied the floating flooring. There's like 3 ways to install flooring and this is one of them AND we were clear about it during the quote process, so it was wildly confusing why South Paw was now acting like this was a curve ball. During the initial overview, I also said I wanted to pull out a few pieces of the wood that had odd variations because the wood pattern on a few pieces looked like water damage (it wasn't, it was just a strange pattern). Jose seemed confused, but said he understood. Once he started laying the floors, he laid the pieces I said DO NOT INSTALL. Luckily I popped in when he was only 3 boards in so I could say, "ah wait!" And have the WHOLE conversation over again. Jose was, again, argumentative and acted extremely put out. Another guy on the team helped me sort the wood into piles so that we could show Jose that there would be plenty of material (we bought 20% more than we needed... there was wiggle room to pull out some ugly boards.) There wasn't a single interaction with Jose that wasn't combative or where I wasn't just fully ignored. After the flooring was installed, they put up new baseboards around both the new hardwood and also where it transitions into old tile. The whole project looks amateur. Flooring has H joins (despite me asking three times to make sure to stagger all the wood to avoid that) as well as gaps where they didnt fully tap the tongue into the groove. Transition pieces are bouncy and not fully glued down. Baseboards are wonky and poorly cut. The whole thing was SO expensive for such a bad experience and a bad result. For a company called South Paw Floors, it's ironic how that was the worse part of the project.

I can't begin to express how satisfied we are with Mountain Man! This newer company boasts an…read moreowner/operator and skilled tradesman with over 20 years of experience. Our home has 1000 square feet of a combination of 40 year old white oak, and the original 65 yo white oak floors. They had not been refinished in at least 25 years and were in poor condition. Dave and Shannon came out, checked out the floor, and had great recommendations for repair of bad areas, refinishing, transitions, stains, burns and wear down to the wood (yes we had all of those....). We didn't get a stain, because the wood looked so good after they were done, literally like a brand new floor!! They replaced a few boards that were under old transitions and couldn't be saved. They filled hundreds of old nail holes from original carpeting and metal edging that was removed, then added 30 feet of solid oak transition strips at the kitchen, and several room edges. They feathered one transition area onto the hardwood of another room that had an existing good finish, and even matched the aged finish of the other floor! Mountain man was ontime! They showed up when promised, did what they promised and more, completed everything on schedule and even helped move some furniture (this wouldve been an add-on cost with other companies). Best of all, I had the owner ONSITE, they were the BEST BID, better customer service and easier to work with than any other contracted service that I've had during the reno of our 3500 sf house!

HIGHLY recommend! Dave, you were such a pleasure to have in our home. You delivered five star…read morecraftsmanship combined with professionalism and kindness. We wish you continued success!

Forest did a great job refinishing 300 sq ft of my hardwood floors. Very meticulous in his work…read more Honest, on time, takes great pride in doing a good job for you.

From the owner: Being a retired chief, cleanliness is top priority right after a good-looking floor…read more what makes Regional is me 20 years' experience, and I care. My estimates are solid. I won't ask for another penny after we make a deal. I can pass any background check and I don't smoke.