We wen to Casper on 14 mile and Ryan me and my family customer service was excellent especially the young boy taking orders. however we ordered the original burger it was more bread than meat was very disappointed, also ordered chicken fries the protein was not good ! Casper is not like before will not come back !!! read more

Food disgusting I hate it. I would not recommend it because it's so stupid the service it's so bad the ambiance it's so stinky

Where are the employees, they ignore you. And the food wait is so long. Combined with Coco Lava. Fried food should not take this long. The restaurant space is big and clean. $15 burgers not worth the price. read more

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Massive amounts of food- we definitely could have ordered less! But it was fun to try a few things. Everything was unique on the menu. I wish we ate there and not taking it to go - fries were a little soggy by the time we got home. The one falafel dish we got wasn't that great. Everything was pretty heavy so prepare yourself! read more

Casper Burger & Escalope - 15. Original Casper Escalope - Burgers Near Me - Sterling Heights, Michigan

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I was so excited to try the desert why does no one except it on the hot chocolate I hope they work more better than just serving in fancy plates ‍ Today I get one more and last visit at Casper but this time Coco lava And I try the desert it's not that good it's disappointment .It's just look delicious and they care more about the way they serve nice and fancy plate and utensils but the food is not that good it's not yummy and delicious for me the other old location Casper food is always the best and always they take long to come to you or to take the bill I give it a chance many times and it's all times I go the same thing But I still love the other location the burger we got steaks for the next day still the same taste so good !! With a new location not really the best test is not the same that's made me so sad I hope they get better read more

Casper Burger & Escalope - a plate of food and a cup of coffee - Burgers Near Me - Sterling Heights, Michigan

Star for cleanliness Star for good value Star for unique offerings Star for Halal I mean these burgers are massive! Like legit the size of my face, which I would say is the testament to the value. Value of the burger is really unbeatable. $8.50 for one burger that again is basically 6" wide. Food was halal and their burger combinations were unique. Burgers have fries inside but not on the side so that's a separate order. We also ordered the crazy fries (cheetos and avocado, wtf?) but those weren't anything special for my taste, so I would stick to the burgers. Dine in experience was pretty decent, not too busy for dine in on a Tuesday night around 5:30pm. Took about 20 min for us to get our food and it was warm. Tables were cleaned. Dine in space is kind of small, probably fits about max 20 people. One con I have as a person who loves spicy food, I did not see many options or any for a burger with jalapeños! Which is rare I feel like, and given the thicker bun I think they could go heavier on the sauce, which probably would have given it that extra "je ne sais quois" and made it a burger to write home about. Overall not a bad stop if you're in the area. read more

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The menu looked amazing with all the awesome descriptions of the food and the mouthwatering pictures... Too bad we didn't get to try any of it. True story... After we got sat, never heard from or saw a server and continued to watch six or seven employees stand against a wall not working and just looking all around the busy restaurant like deer in headlights....don't know if it's because we were white and every patron and employee in there was Caldean or Albanian or whatever ...But that's how it went down ....won't go back read more

straight shit restaurant food is hella expensive for some shit ass food they take forever to bring it out and THEY MESS UP EVERY SINGLE ORDER. The restaurant looks isn't bad and also they have no paper towel and the soap is straight WATER. read more

I was excited to try this place from the images and descriptions provided online. I called, was asked to hold, and like another reviewer mentioned, was eventually hung up on. No biggie. I called back. The girl who took my order was... not unkind... maybe just short, or in a hurry? The worst part was when I told her I wanted my burger medium. I was not asked how I wanted it to be cooked, I just told her. She was confused and said, "Um... our burgers are just one size." I held back my laughter, and politely explained that there must be a miscommunication and that I wanted my burger cooked medium, "in fact... make it medium rare." She said okay, repeated the order back to me, including the "cooked medium rare" part. All was good. And it looked fantastic, but alas... my burger was cooked well done. Final thoughts: The Casper sauce tastes like 1000 island dressing, for anyone who is wondering. The Casper fries were great! I thought the burger was just "okay". Don't get me wrong it was DEFINATELY HUGE! Possibly the biggest burger I've seen. But the taste was just okay. Perhaps I would have enjoyed it more, if it was cooked as I requested? IDK Bottom line... food and service is 3 stars. But VALUE is 5 stars. read more

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We just did a to-go from this location based on verbal review from acquaintances and we will not go back nor recommend anyone to try it out. There are far better places with good service which can serve your appetite just fine. First, the order of casper mix sub#33 doesnt have grilled shrimp as menu claim, its breaded and fried and pretty gross in taste...well, its a bummer but ate whatever extent of sub can be eaten. Second, both kids meal came with girl toy even though it was explicitly mentioned about gender and listed on order as such...well, not a big deal as little boy was disappointed but we got him distracted. Third, crazy burger#9 didnt have any veggie in it beside one leaf of lettuce..I mean WTH....there was no such ask from us except putting fries on side but I guess it was too much to remeber for kitchen crew. And final draw was bell pepper in sub #34 which still have vegetable stricker on it...pretty sure it was not washed either and we lost appetite and confidence on food hygiene at this point so rest was thrown in garbage. The food order skills (which was made in person for to-go) is not too hard to obtain and execute, but it turned out to be pretty difficult for this joint , so YES, never again and I strongly suggest everyone to avoid spending your $$ here. read more

Casper Burger & Escalope - Vegetable with sticker on it still...see review - Burgers Near Me - Sterling Heights, Michigan

I eat there at least once every 2 weeks I do really love it Great prices and amazing portions Food is realllly good .. you can find some arabic options like falfel and mo3ajanat read more

Ordered food for dinner Sunday night. We got the original casper burger and the secret burger with stuffed jalapeño peppers and small fries. We were very satisfied. We were shocked as how big the burger was. The burger sauce is definitely what makes the burger. Definitely enjoyed the peppers. We were only able to eat half the burger and had the rest for leftovers. read more

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Should of read the reviews before going. Yes, the burgers are as big as your face and the girl at the counter has no customer service at all, but it's not worth it here. The meat patty has zero flavor. I'm talking non season, tasteless. It's just an oversized cold bun with a small patty meat and they smash a whole bunch of old fries in it with thousand island dressing. We just basically ate half and threw everything away. Very disappointed. read more

if I could give a negative or zero I would. The quality of their food dropped more than Canada' temperature. i got their original burger and was the worst burger I've had in my entire life. we were calling them to place an order but they didn't pick up. I thought they would be busy with other customer but not they were on their personal phone talking. Now let's talk about the food, the food was so dry and unseasoned the only thing I was able to taste was the buns which they did not toast. The meat that came with the burger was burned and dry as the Sahara desert. there was barely any sauce on the burger. it was a horrible quality food I wouldn't recommend for anyone to eat from this place . read more

Taste like citycenter burger in baghdad ! Highly recommending the regular casper burger scallop is okay burger is the best read more

Casper Burger & Escalope - Taste like citycenter burger in iraqi ! Regular casper burger - Burgers Near Me - Sterling Heights, Michigan

I've ordered their mushroom Burger escalope it was delicious surly their sauce is the secret ingredient and mix with the French fry thumbs up, although the staff is not very welcoming, i didn't feel welcomed so When the lady at the counter asked me if it was for here or to go? I looked straight into her eyes and I gave her a big smiled and said YES it's for here! And I know that look, her face is saying : what heck these freaking Chinese are doing here? That's what she must've told herself lol But yeah that's just how i felt and I'll be back for more! Burger thumbs up, unprofessional staff thumbs down! read more

Casper Burger & Escalope - Burgers Near Me - Sterling Heights, Michigan

Can we take a second to talk about Casper? Casper Burger & Escalope that is. Before coming here after seeing a yelp friend bookmark this "hot new business" and being instantly drawn to burger because who isn't? Watching over my nephew and after taking him to Captain Underpants movie we decided that he was in the mood for burgers. I was already stuffed from Red Robin's but I thought this was a good time to visit Casper's. The interior is lovely, really digging the white and black, the tables, the wall hangings and clever signs with quirky sayings. The place isn't huge and the tables that all seat about six people or groups aren't super convenient for a solo customer or even a couple. The place was super busy and we went around 8:45pm. We waited in line for about 15 minutes then after our order we waited some more. The workers are attentive but the service needs some work. Even though the kitchen was busy and bustling with patties on the grill and the buns toasting, the burgers just weren't being served quick enough. The wait was a daunting for my nephew, he wanted his crazy casper burger and shawarma fries since he was starving. After seeing their scatter works make our burger and fries which were both package nicely in these black boxes, and put in to white paper bags which felt fancy. Clearly we were doing take out so we left the place to eat comfortably at home since the tables were taken. Also noticed the workers cleaning up the tables asap after customers left! That's awesome. Another plus are the prices! Affordable and not to mention the quantity is blessed! The buns look signature baked with sesame seeds. This place just seems to do authentic. Also what's an escalope, I asked siri and basically its meat pounded to be flatter, I'll check that out next time My bill came to $16 or so so $7.99 for the burger, $5.99 for the fries and $1.99 for the drink. My nephew couldn't finish his burger and barely touches his fries and the bites I took are making me crave some Casper's and I can't wait to go soon! read more

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BIG BURGER. Ordered original It was tasty but a little tough to eat with all the fries in the burger. Sauce was okay and meat was a little dry. Overall good experience. read more

not good at all, the "$2 fountain pop" was a can of coke. Waste. Burgers were not correct with toppings. Forgot the $5 pickles, whatever those were. Food was a mess and bad tasting read more

Time to shut down! No respect to the customer and the people working there don't care what so ever, customer service is worth more than the food and both were not up to par. Its hard to find workers but recognize when your workers are hurting every aspect of your business. But if you allow the same customer service as an owner then maybe you just dont care read more

My boyfriend loves this place because the serving sizes are huge burgers as big as my head lol I'm not a fan of the orange sauce they put on the burgers but without it they're decent. Good customer service. read more

Casper Burger & Escalope - Burgers Near Me - Sterling Heights, Michigan

Costumer service was so poor, no one was friendly. And the food tasted awful. My brother and I waited over a half hour for our 2 items. Will not be coming back. read more

I asked for my burger to be cooked medium well and they burned it. I will never eat there again

This place was recommended to me by a friend, as it's new and only been open for a couple of months. Coming from Toronto myself, we have many similar burger joints, but it seems to be a unique thing in Michigan. It's a nice place, clean and kept neat. They have a pretty good variety in their menu, mainly with burgers and scallops (schnitzels), with alot of add-on options such as onion rings, cheddar sticks, jalapeño sticks, etc... The portion is huge and the price is great for the portion. They are on the cheap side, and the burger is almost too much for one person. I'm very picky when it comes to burgers, but this one scores a great rating when it comes to taste. It has a unique flavour that somewhat tastes mediterranean, with ALOT of toppings and fries inside. Long story short, this is a new favourite spot for me in the state of Michigan and I will definitely come back here very soon. read more

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Honestly I'm very disappointed! Called them 7 times and no body was answering and the other day my whole order was wrong !! No like I'm am very disappointed never again read more

Great Burger and Scaloop, the sauce is awesome and there is 45 items to choose from . I will defintly come back again . Keeo the good work read more

Casper Burger & Escalope - Burgers Near Me - Sterling Heights, Michigan

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Food taste good my only issue was got there 15 minutes before they close and the place was already closed, it looks like employees were there but not seving. read more

Always in the mood for it, everything we had tried so far is delicious.. can't wait to go again.

The burger was decent , the whole hype was that they make huge burgers and it was bigger than your average size burger indeed . the girl who takes the orders needs to learn a thing or two about customer service , also the place smelled like cleaning products the whole time . The highlight of this review is that as good as the burger was , there was a small metal piece inside my sandwich and i was lucky enough to catch with my teeth before it goes down and cause serious damage , i brought it to the staff attention , they apologized but didn't offer a courtesy refund or not even a formal apology from the owner , i get it its a family business but its still a business and certain things can not be neglected ! read more

I decided to try this place out upon a recommendation. I called in and the woman over the phone was so rude! I ask about their menu and she responded "just pick the burger you want!" I was trying to describe to her the chicken burger I had heard about and I can hear her eyes rolling through the phone. I hung up and called again because she went silent after I told her she was being really rude. She answered the phone, heard my voice and handed the phone to someone else. I almost didn't order but the second woman was very apologetic and....normal! I got the grilled chicken burger which turned out to be the biggest burger I've ever seen. It also tasted really good but definitely something to split with someone because its hard to finish. I ordered the kids burger for my son and he loved it! (Came without cheese even though I requested it) It came with fries, drink and a really cool toy! read more

Was looking forward to a great burger, but - not a fan. Didn't care for anything we got. (Burgers & fries.).

We loved our food was delicious we ordered beef shawarma and it was delicious huge shawarma but absolutely delicious definitely coming back . Service was great too very happy thank you read more

I love it !! I should have asked for more Casper sauce, but I'm still in love with it. It taste so good and perfect for a quick lunch. It will get you real full fast and also I ordered a number 16 for a friend and the turkey burger was HUGE and just right with the cooking. I recommend this! read more

Casper Burger & Escalope - Burgers Near Me - Sterling Heights, Michigan

It was very good but i saw Pink in the Meat and my stomach hurted dp bad when i just a litter bit from It

This place is utterly disgusting. Food proportions are way tooo big. Never returning!!!!!Meat has no flavor. Honestly need a refund.

What's funny about this place is when they get busy they disconnect their phone or they pick up and tell you one second but they leave you on hold forever. 3 star just because the food is honestly delicious. read more

Honestly only thing is good there is the loaded fries, burgers look presentable but that's about it. I ordered the jalapeño poppers it was dry and crunchy, only had one bite and threw it away. The lady at the counter have poor customer service skills, didn't have much knowledge about the menu and I had to repeat the order over and over but still the chef had to ask me about the order. Place seems busy but the way it's going it won't be for long read more

We had takeout from Casper's and I was amassed by how good the food was! Their kids meal for my son was very well made and included toys and orange juice for very cheap! My wild mushroom burger was humongous and soooo delicious! And folks it comes with fries inside the sandwich I mean seriously this sandwich is everything I dreamed of and more! My hubby's meal was the crazy burger which had chicken and beef burgers and it was to die for! There is no way in h**l you can finish that sandwich it's I big and full of stuff! It's simply delicious! I would go there for a takeout for sur read more

This place is lit! Harthia style sandwiches...it's my second time this week! Highly recommended, thanks Ali Zwain For the recommendation:) Make sure to try the Escallop (#12) read more

The burger was so good, very nice and clean restaurant I definitely recommend this place to everyone