Amazing customer service!…read more Tay at this AT&T store did an amazing job helping us out. She was very thorough and took her time with resolving any issues we had. She was very diligent and even worked after hours to resolve any further issues. She has the natural ability to understand and feel what her customers are experiencing, and she is able to meet their needs effectively. I really do appreciate how hard working and determined she is to make sure that the clients are taken care of. She was also assisted by Quentin who helped in transferring phone plans. He was also very thorough and helped out with all our needs and concerns. Highly recommend this location out of all the ones located in Augusta.

Very disappointed in the lack of efficiency throughout team. Sat in store for almost 40 minutes…read morefirst in line with 5 team members unable to get through a single customer. After being taken to a table the team member initially trying to help us spent 5 minutes trying to find another worker to pawn us off to. Worker eventually handed us off to a worker who then did not know how to help us with a return. It took well over 20 minutes for the team to figure out how to exchange a case. From start to finish spent over an hour in store when initially entering with no wait just to return a phone case. Throughout the experience I could hear employees engaging in personal conversation such as sports. I respect the hospitality but feel bad for the 8 other groups of people waiting behind us in line.

This store has been relocated to 4469 Washington road Evans Ga. Best place to fix to phoneread more

they replaced my screen only to reset my entire phone deleting all my information and taking my SIM…read morecard! DO NOT I REPEAT DO NOT DO BUSINESS WITH THEM!!!!

Love the place. First time I stopped by Cellairis because the protect screen on my phone had…read morecracked from my kids. After all, I always go Cellairis for phones or iPad accessories. I trust their service, and they give me options if I am looking for something particularly. If you pay cash, they will wave the tax part for you.

Super fast, friendly service for a great price. Had my phone back looking brand new in 20 minutes…read more Highly recommend!!

I don't go giving 5 stars unless the business was so good that I would recommend it to anyone…read morewho'll listen. And the way customer service is now days you're lucky to get a thank you from people working cash registers. BUT our experience with Q(Quandarius) was outstanding! He works on Tuesdays, so if you're looking for a new phone or any sort of help, I highly recommend you ask for "Q". My mother has a neighbor that she's been friends with for about 30 years. They are both Korean. My mom speaks perfect English and used to be a translator for court hearings and whenever there's a language barrier, she would get called to help. Well, 3 years ago she had a stroke and barely speaks now. So her neighbor has always relied on her to help when there's a legal matter or something important. She speaks broken English and at times might not understand certain phrases. She's also kind of a hermit. And the whole Covid thing just made her stay home more. She had a Verizon account for many years and an old phone she wanted to upgrade. I say "had" because for a little over 2 weeks she was with AT&T(which she should've never went there) who couldn't understand a word coming out of her mouth and sold her a $700+ Motorola phone that was a prepay when what should've happened was her going to Verizon instead. Did I mention she's almost 80 yrs old? Sometimes she gets confused. So I can't place any blame on AT&T or the fact that she kept the phone a few days too long to get reimbursed. Just so you know, AT&T has some rude people working. The woman that greets people wasn't friendly and that was our first start. I agreed to help our neighbor to re-establish her Verizon account and go home with a cell phone she could use. And so after leaving AT&T and finding out she just lost her money for that prepaid crap, I thought we were doomed. The AT&T store is in front of the mall and the mall is where the Verizon store is located. We met Q and he tried his best to get us up and going, but we ended up having to leave and come back because the neighbor didn't know her account number and she had another phone to bring and get credit for. When we get back, Q was waiting for us and our neighbor got the Mother's Day bundle package. She bought the Google 7 Pro and a watch for less than $600. After getting stuck on a question for the IDme military discount, we decide to go home and finish but was so frustrated my brain hurt. I'm used to an iPhone and that pixel phone is sensitive and after accidentally losing everything I worked on, I just gave up and decided we should go back and let the professionals handle that part and we can be done messing with it. And that's exactly what we did. A pretty brunette helped us and she was very helpful and not bothered with having to help. Customer service there was outstanding and my neighbor is very happy now.

Never have phones! Always an issue! No one is accomidating! I literally dread going hereread more

No BNC to N-type connectors here. ;( Unfamiliar, uninformed, unknowledgeable staff in all things to…read moredo with electronics, testing and wiring. I was very sad that they had no clue what I was talking about. The store also has a limited selection. Cell phones, toys and plain old telephone systems parts are sold here and that is all. If you have a real electronic need go online or to Radioshack in Atlanta.

Horrible, horrible, horrible experience. Spent $1,200 dollars on three phones there, (iphone,…read moreSamsun and HTC). All were improperly provisioned, I emphatically stated I wanted to buy all my phones cash, no contracts, period. I just spent a decade in China where one can buy any SIM card and any phone anywhere. So, the clerk sold me a Samsung Galaxy II that, unbelievably, has no SIM card. It is LOCKED to T-Mobile. So, when I discovered this and attempted to return this to the Land O Lakes Florida outlet, they basically told me tough luck. I wound up putting the damn thing in a box and buying another at Wal-Mart, with a SIM. Deceptive, unresponsive, uncaring, and incompetent. I'll never shop there again. And no other outlet could help, although one poor fellow did try solve the completely screwed up billing and provisioning situation, As far as the fraudulent sale, no luck.

This is a review for StayMobile in Orangeburg, SC as of February 5th, 2019. I am very satisfied…read morewith the helpfulness and level of Professionalism that was displayed at this location, from Bradley and Tedric, with my phone repair and additional services that were needed and easily addressed from these two Representative's of StayMobile. Their service's would be recommended on my behalf, and if I have any other issues that arise in the future that they can be of assistance with, I will definitely be sure to keep their Company at the top of my list! Thank You, both, Bradley and Tedric! May others be satisfied with your level of knowledge and Professionalism also. -Danielle Douglas

My mothers phone screen cracked so bad she was getting glass in her finger. I called Antoine and…read moreasked if he could help me and get her phone fixed while I pay with my card from Hawaii. My hysband and I are stationed here so sometimes it's really hard to take care of my mom from so far away but Antione helped us without any problems at all. I really appreciate it!