I'm pretty disappointed overall. We used Bartlett on a recommendation from a friend, they use…read moreservice out of Ft Worth. When I contacted them, they pointed me to the Southlake office. The initial consult was fine. We got an estimate and decided on a plan. They assured me that even in the fall they'd be able to trim our tree of dead branches. My first disappointment was that in the fervor of trimming our tree they ripped out some of our newly planted bushes. There was no mention of it, no apology, full charge for the trim. I didn't mention anything because the bushes were spindly and I thought it was an honest mistake. My second disappointment is that when they returned for a soil sample they bent the back gate off the hinge and will need to be replaced. They did the soil sample when we weren't home so there's no hard evidence that it was their team but who else could have broken our gate on the same day they came? When I mentioned this, there was no apology, not reimbursement, just a follow up about when they could start the next project. There are plenty of tree services in the area... This one shouldn't be your choice.

First time I used these guys, I thought the price for service seemed expensive, but only until they…read moreperformed the work. They provide excellent quality, diligent customer service and lots of bang for the buck, and since the initial service, I have now used them THREE additional times. This company has never failed to impress! With the change in our contact guy, I was a little concerned that the service would suffer, but no such thing. These guys are amazing, and I will definitely use them again. You should too. And as to clean up, you can barely tell they were even here. Would give more than 5 stars if that was an option.

I was worried about our big, old Bois d'Arc tree. I love this tree, and I was losing it. Blue Ox…read morecame out right after I called and I could tell the owner loved trees. He seemed excited to see our tree and even measured it, thinking it might be a record size. He told me that my tree was at the end of its life and told me how to best take care of it. He did all of this for free. He didn't profit from our meeting but he freely shared his knowledge about trees. I would highly recommend Blue Ox to take care of your trees and give you honest, wise advice!

I totally forgot to update this ! The job was well done and…read moregiving you a free estimate is tops!

I had Arborist USA remove a massive oak tree with branches stretching over two houses, and they…read morehandled the job with impressive skill and care. Their thorough professional assessment revealed that the tree was compromised, and they were able to schedule the removal immediately. The crew arrived on time, worked efficiently, and maintained a high level of professionalism throughout the entire process. The price was fair for such a complex job, and the results exceeded expectations. I'm fully satisfied and highly recommend them to anyone needing tree work.

Arborist USA, Henry and the team do a fabulous job with our entire property. Henry came out and…read morespent a good amount of time assessing our needs and prescribed a treatment plan best suited for our needs. They are extremely thorough and assessing any issues, follow up multiple times if needed to treat trees, etc. very knowledgeable, incredibly professional and send videos as the process is taking place, if I'm not present on the job. I highly recommend Arborist USA for their great work and trust them with all of my trees and entire property.

They removed a tree in my front yard and they did it very quickly and I could not be happier with…read morethe results!

Requested quote via online portal. Someone texted me several times, then I got a call stating they…read morewould be late to look at my trees. Waited for 3 hours past the time they said they would arrive. Never got a follow up call/text/email or anything. No chance of me using this company.

We had a large tree fall on our roof during a wind storm, and more storms were on the way. Daniel…read morecame out the same day, and got a crew out within an hour to remove the tree and dispose of the massive amount of wood and branches. I will be recommending them to everyone I know.

Great service and people. They were quick and professional with all the cleanup. Easy to work withread more

Efficient work. Trees look good. Left some branches in the bushes, tore one of my new window…read morescreens. Overall good work

Team was responsive at the start of the transaction and then failed to follow up regarding the…read moregrinding of the stump of a tree they removed. Made excuses such as their machine was broken, weather, etc. Affordable, but not worth the 3+ month wait for the continued job. Will likely be doing a chargeback now that we cannot get ahold of anyone. Do not recommend, pay the higher fee and avoid the headache of chasing them if possible.

Was very satisfied with their service.he quoted me a price and I had found someone that would do it…read morea couple hundred dollars cheaper.about a week later he called me back and ask if it has been cut down yet.i said no the guy was real busy right now and it wouldn't be for another couple weeks before he could get to it.well he told me he would match their price and a couple days later he had my dead cottonwood tree cut down.along with a limb coming across from my neighbors yard above my power line.also did a great job on clean up.the only thing left is for them to come back and grind a couple of stumps down. They couldn't really do it at the time due to all this freaking rain.all I can say is good job and I would recommend them.

I had a huge Post Oak Tree fall at my parents property. Acorn came highly recommended by the city…read moreas Code Enforcement had gotten some complaints in Southlake (imagine that) for the tree being close by a electric pole , but the guy from the city said they were a great company. So I called and spoke with Chris from Acorn. He got back to me right away. He was able to me be a day later and that was only because of my schedule not his. He came out and I told him what I wanted to have done to the tree. It was nothing fancy. It was get it off the citys electrical pole, the neighbors fence (which broke some) and they could just leave the rest for now lying on the ground. We talked about price and a day. His guys actually showed up earlier than the time stated and already had started working on things. Called Acorn and told her I would be writing a check and Brittany said she would be coming by to get it. But instead Chris came by to make sure the guys were doing what they should be. And he actually had them do a little bit more than originally planned! They did a great job for such a hot mess of a downed tree! So I would ABSOLUTELY 100% recommend hiring Acorn Tree Service. Thank you so much again Chris and to the guys that came and spent the time sawing away to get that tree down. I appreciate y'all so much!

From the start, communication was clear and professional, and getting a quote was quick and easy…read more The crew trimmed three trees in our front yard, including a very large tree that had branches brushing our two-story house, and removed a pile of branches we already had on site. They also went ahead and trimmed a backyard tree that we had removed from the original quote to save on cost, which was a great extra. The team worked efficiently, did an excellent job, and left the area cleaner than when they arrived. Pricing was very reasonable for the amount and quality of work, and I would definitely use them again.

Value was below average…read more Quality was above average On time and clean up was good Service requested was tree and shrub trim