1. Case Optical

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Euclid, OH

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Case Optical

5.0 (1 review)

Services - Case Optical

Eyewear fitting

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7 years ago

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ClearSight Eye Care - Willoughby

ClearSight Eye Care - Willoughby

1.8(4 reviews)
0.7 mi

stay away from all locations of this business!! i have already told so many people to stay away and…read morethe news is spreading!! this business took me for over 1144 dollars on one pair of glasses and not even having them for a year the paint chipped on the end of the ear piece and i had an allergic reaction behind my ear which was very, very painful. we are considering small claims court. this business does not stand behind their own products and luxottica told me i had to deal with the business. because i had an allergic reaction he would not replace with a different frame. according to the state vision board an optical place must replace the frame with different materials meaning a new frame not made with the same materials because eyeglasses are considered durable medical equipment, and medical equipment is not supposed to cause you harm in any way. so in fact i do believe he is going against state boards rules and regulations. i even verified this with another optical business, and i also verified this with my doctor also. save yourself alot of hard aches and please stay away from this place!

Yesterday I went to have a prescription filled from Veterans Hospital, with my work group…read moreinsurance, I get $250.00 for frames. As I was looking for frames I noticed a caucasian women getting fitted with her frame and I noticed the tech asked her if she was paying today and she said no. Yet the tech completed her paperwork and told her that her glasses will be ready in two weeks. a couple of African Americans like myself had the same tech and each of us was told we had to pay half before they could order our glasses. I came home a wrecked my body because it was on my mind how different her attitude changed with the black customers like we wasn't coming back. So this morning I called and got the tech and in a calm voice I brought it to her attentio. Her re was "So you trying to play the RACE card." I told her hell yea because it was obvious." This upset me so much I told her to cancel my order and that I will tell every black customer I see coming there how prejudice the tech is. And advice them to go else where. What makes it so bad my granddaughter told me she didn't have to pay half and she got her glasses in 2 weeks.

Case Optical - opticians - Updated October 2026

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