The rooms are small, the window hvac is below average. The place just has a creepy vibe. There is a Hilton property across the street for 10 bucks more per night. We actually left after 30 minutes and checked into the (NoBo) Hilton. Live and learn read more

I don't usually leave reviews, but this motel was so bad I feel obligated to warn others. We stayed in room 3 checking in on 7/11/2025 for 2 nights. We farm and ranch and are not uppity people. I used to rodeo many, many years ago and stayed in some pretty questionable places, but now I can honestly say that this is by far, the worst place I have ever stayed. It wasn't worth $50.00 per night, let alone $170.00 per night. By the time the owner remembered to call me back, we were already being charged for the next day and she said it was too late to leave without keeping the money for that night and would not refund us, so we stayed. From the moment we walked in, the room reeked of musty mildew. It was so strong we went to the store to buy air freshener, but it barely helped -- the odor was baked into the room. The shower had visible mold all around the floor and base of the walls. It was black in some spots, and clearly hadn't been cleaned in a long time. The bathroom was completely impractical -- no counter space to put toiletries, and no closet or dresser anywhere in the room to store clothes. We were forced to live out of our suitcases on the floor. The chairs look like they were throwaways taken from a dumpster. The cabinet above the stove is grease stained from not being cleaned. The sponge for the kitchen sink was wet and moldy. Even the pot scrubber was separated and needed to be thrown away and replaced. There are no knives, spoons or forks. One of the worst things we found was in the bathroom cup holder: a used razor blade cover was underneath the stacked plastic cups, and the bottom of the holder was filled with what looked like dried toothpaste spit. Absolutely disgusting and unsanitary. Even the light fixtures had mold speckled across the inside and cover lenses. Everything about the room felt damp, dirty, and neglected. There was food under the edge of the bed, clearly stating that the floors had not been swept in some time. We texted the owner pictures of everything -- including the mold, the razor blade cover, and the filthy cup holder -- and received no apology, no offer to switch rooms, no refund, no discount. Nothing. To top it off, we went to get ice at 1:00 p.m. and found the office locked up with the "OPEN" sign still lit, and no one answering the door or phone. This wasn't just a dirty room -- it was an actively unhealthy and unsafe environment. It's clear the owners do not care about cleanliness, guests, or even basic hygiene standards. In the email we received for checkout, the owner asked us to leave a review so here it is. I wish I could attach photos.. Do yourself a favor and stay anywhere else. read more

Super clean digs and easy to book on the phone. We were last minute guests that we're biking through town and found the room to be comfortable and cool with great air conditioning. The host was super nice when we checked in and we loved having unlimited ice! Well updated and clean but I think the ambiance doesn't appeal to only the "fishing crowd " so maybe the decor could be more neutral but I have no complaints and we would come back again and again. read more

my room was cramped and small and over priced. Motel is run remotely, office is closed and everything is computer keylock. Forget, getting any ice, it's in the office. I called the manager/owner Laura a day before and requested an early check in as I was on a month-long bike trip, and I needed to do some maintenance items. she was extremely negative about an early check in and gave me all sorts of reasons why they couldn't do it, but in the end said "I'll see what I can do" I arrived at 1 PM as I said I would. My pre-assigned room had already been cleaned. Received a text from Laura with room code with no access until 2:00pm. she knew I was there because the housekeeper called her..... yet she made me wait for almost an hour in the heat. Very nasty and spiteful. Customer accommodation, even when it's easy, is not a priority for the Cascade Lake Inn. Very arrogant and rude ‼ i'll certainly know better next time as there are many other choices in town, including the Palooza BaseCamp and Eatery Hotel and restaurant right down the street. stay away from this place, as they don't appreciate customers, or treat them with respect. read more

Unfortunately, I cannot recommend staying here. I would recommend this place IF the customer service was there for a bug infestation in our room. We were a part of a bridal party and we had two inhabitable rooms that really shouldn't have been slept in. We stayed up until 12:30am day before the wedding while they were vacuuming bugs off the wall and spraying them to try to kill them. The door was covered including the door handles and the walls were covered with them inside the room. I am disappointed I had such poor communication with management and they ignored me in regards to getting a refund for that night. The brides mother even tried contacting management and they just did not care enough to even reach out after multiple attempts on our end of trying to make things right. Trying to post pictures. read more

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Super nice place doesn't look like it from the outside but the rooms are clean and have a homey feel to them. Staff was incredibly nice.

This cute little Inn was absolutely wonderful, and definitely worth the price! It's clean, and the staff is incredibly nice. Normally I don't like staying at places where the front doors for the rooms face outside but I felt really safe here. Check in starts at 3, and we arrived around 1pm. Our room was ready! They have keypad locks and you get a code when checking in. The room was really clean and the decor was very homey. It even had an electric fireplace! The rooms are a little small but it looks like an older building so they did their best with it when they renovated a few years ago (in 2019 according to Expedia). We will definitely be staying here again. read more

The people who own and run this are just so wonderful. We did a girls trip and had to make some changes to our stay and they were so understanding. The place was clean, quaint, and cozy. We loved staying here and would definitely do it again. Thank you so much read more

I would give this hotel about 3.5 stars. The rooms have been recently remodeled and are aesthetically pleasing. My family stayed in the kitchenette suite, with two queen beds. The best part of our stay was the shower. It was like getting a message every morning. The worst part of our stay was the beds. All three of us had a hard time sleeping in the beds because they were so hard. My husband tossed and turned so much trying to get comfortable that he accidentally pushed me out of bed three times. I then tried to sleep on the floor. Thank God for the shower in the morning! The kitchen is fully functional- it has a large refrigerator, a small single tub sink, coffee pot, cups, dishes, a stove with oven, and pots and pans. We used the kitchenette only one morning. It was very challenging to cook for three people as it is a small space. Caution to anyone using the stove, "low" is more like "Medium-high". I figured this out after burning breakfast and setting all the smoke alarms off. Good morning everyone! The staff were friendly. However, I was disappointed that on the morning after our second night stay, I asked for new towels, garbage to be taken out, and if possible to get a broom to sweep up the floor as there was a lot of dirt. We came back around 3 o'clock to find everything as we had left it. No clean towels, garbage still there, and no broom. And no one in the office to make a new request. Given the beds, I'm not sure we would stay here again. If we did, we probably would bring foam or something to pad the beds. read more

The Cascade Lake Inn was a treat to stay in. The rooms are clean and Erin, the front desk manager, is friendly and helpful. If we make it to Cascade again, we will definitely be staying here. Goodbye Cascade, it was a pleasure! read more

We stayed at the Cascade Lake Inn for two nights. The rooms are pretty standard and seemed clean. The office doubles as an antique/collectible store. It was a good option when McCall was completely booked. read more

Super friendly and kind owners! Wonderfully comfy beds! I recommend this hotel. Close to hiking, swimming, and fishing!

Was a return Customer. The bathroom was dirty. Their website lists a fireplace in every room, this one didn't have it, also says housekeeping available upon request. There is no one to request it from, the door to the lobby was locked. A note in their book states if you use to much of the items, they will charge you to replace them. I have been coming to this motel for years, first time visit with new owners last year was great. Not so much now, lots of other places to stay that offer good customer service. The rates have tripled since they remodeled and considering the fact that I paid $150.00 a night for the small room I expected to at least be able to request additional towels etc. And when I contacted the owners/manager to politely let them know about the above issues the only response I received was "thats too bad, I will speak to housekeeping and my husband". I guess for that kind of money (I had two rooms for two nights) I expected something more then that generic response. Clearly they do not care about repeat customers or how their guests feel about their stay. Again, there are several other places in cascade that dont cost that much that are just as nice and have much better customer service. read more

I use a wheelchair to get around so I request a ADA room. They had one no problem. The motel is older but very clean and comfortable. It is built and decorated in a country lodge style . On arrival the parking lot is hard packed gravel a bit tricky for the Wheelchair. Had my husband to help push so no problem getting in my room. I was told they are making plans to pave the parking lot in the near future. In entering our room the sleeping area was good sized I could my maneuver my wheelchair around the room with ease. the room had a new flat screen TV, a little refrigerator a coffee maker, a microwave, air conditioning and a little electric fireplace. The bathroom was very larg with a nice shower and very clean. My only recommendations for the bathroom would be to put in a roll under bathroom sink. Out side was a BBQ and picnic area for us to use if we would like to. The owner was exceptionally accommodating and friendly. Our room was very clean and I was told they wash all the bedding including the comforter after every customer. All in all I was very happy with my accommodations. I would highly recommended any one stay at the Cascade Lake Inn read more

The owner of the compnay called to tell me that she had cancelled my reservation the weekend before I was supposed to be there. I made this reservatio back in September. She stated that her guest extended their stay so she needed to cancel mine. When I quested her she stated I am the owner and I am doing this. The owners name is Diane. I would be very careful when booking with this place. read more