Cascade Jewelers

(10 reviews)

Needed to have a prong on my heirloom wedding ring repaired. After consultation, three more were in…read moreneed of attention. We were given an estimate on repair price & completion timeline. Price quote was reasonable, timeline seemed long at five weeks, however we understood. Imagine our surprise when they called two weeks later saying repairs were complete. My ring looks beautiful, price was affordable & timing was perfect! We'll be back!

Kay and the staff are very friendly and prompt to help. Their prices for jewelry cleaning and ring…read moresize adjustments are much better than some of the more expensive stores in Bend.

Saxon's Fine Jewelers

3.5

•$$$

They do not repair jewelry unless you bought it there. How inconvenient. I went all the way to Bend…read morein a snowstorm and I got there and they can't do anything.

My son and his new fiancé went in to Saxon's to inquire about having her new ring sized. He…read morepurchased the ring on line and when the clerk at Saxon's learned of this information she snickered and whispered it to other clerks. They were so rude to both of them that it made my soon to be daughter in law cry! This should be one of the happiest times of their lives and their experience at Saxon's tainted their experience. How snooty do you have to be to put someone down because they can't afford expensive things? They were proud of getting engaged and he is proud about saving thousands of dollars to buy a beautiful engagement ring. Come on...you can do better! My husband and I definitely will NOT be patrons of this store ever again!

Jim Dailing Design

(1 review)

Jim was great! Loved the work, and Jim was communicative, honest, and easy to work with. Jim…read morerepaired and restored my engagement ring with a new band--it made the ring look so much more unique and interesting. Would highly recommend.

Ice Fine Jewelry

3.0

(2 reviews)

So, I've walked by Ice on several occasions and enjoyed their window displays, today I decided to…read moreventure in. I was pleasantly surprised! Not only does it have fine jewelry, but this little store contains much, much more. If you are looking for a Mothers Day gift, a thoughtful little card or a scarf for a lady friend, this is a great place to go. Some of the cards had me laughing so hard I snorted! They also sell Pandora jewelry including bracelets and rings. The lady that waited on us was very friendly to my young daughter and I. I'd highly suggest you stop and take a look for yourself.

I visited this store about ten years ago and tried it again a few days ago. Just my luck that on…read moreboth visits I was waited on by the owner. She is the rudest, uppity, sarcastic so called sales person ever. Both visits were exactly the same. I took my $1,000 to Fred Meyer Jewelers where I was treated with kindness and respect.

David Haffey Fine Jewelry

(10 reviews)

Great family owned business here in Redmond and the prices seem reasonable to me for all my watch…read morebattery repairs.

I've had my mother's engagement ring reset and a necklace shortened. Wonderful work and service for…read morevery reasonable prices!

Silverado Jewelry Gallery

4.5

(51 reviews)

I come here with my best friend and husband everytime we're in the Bend/Sisters area (which is…read moreusually once a year for the sisters rodeo or to see some snow in the winter). We look forward to this "tradition" all year The service is impeccable, friendly, welcoming The curated pieces really leave me always hungry to explore what they have. You can tell someone is really putting a lot of thought into what's presented They have a beautiful website too, I just prefer shopping in person for jewelry plus I got to see Cedar (the dog jewelry model) in person

Recently took myself shopping at Silverado Gallery in Bend…read more Walking into the store you immediately know this is not your run of the mill jewelry experience. There are so many unique cases of beautiful art pieces. Katherine is a sales associate I remembered from my last trip and she was so kind and helpful. Once I drilled down on Rene Escobar we begin to play. Katherine pulled out one after the other bracelets that I had never seen before and suddenly, caution went with the wind. I can't say enough wonderful things about the experience with Katherine. When I went back to my sister's house she felt that she too might need a visit to Silverado so after hiking we did return - looking quite scruffy - but that didn't deter Meagan from offering a good time with the Rene bracelets and earrings and pendants and in the end, we couldn't resist again. Meagan and Katherine were not pushy. They truly enjoyed showing us whatever we wanted and shared in our thrill of making a few bracelets our own - and a pendant or two...Also included in the experience were other delightful staff who genuinely took interest in selections. Silverado Gallery is a must stop in Bend. There is truly something for everyone and every budget. Have fun!!! See you next time Silverado!

Pave Fine Jewelry

4.6

I dropped in at Pave and the owner was nice to promptly cut my wedding band that I could not get…read moreoff.

Pave did an amazing job resizing my engagement ring, got it back quickly as I had a tight timeline…read morein which I needed it. Super kind, would come back again! Thank you!

Scissorbird Sewing & Alterations

4.4

(105 reviews)

We've been pleased with alterations done at Scissorbird. There's plenty to of parking. The owner…read moreand her daughter are super friendly.

Beware if you are considering Scissor Bird Alterations for an expensive or sentimental garment…read more I rarely leave negative reviews, but after my experience, I feel obligated to share what happened. Like many customers, I felt reassured when I walked into the shop and saw numerous bridal gowns in the store AND I read the cusotmer reviews before I brought my dress. I believed my expensive designer gown would be in experienced hands. Unfortunately, that was not my experience. I brought my gown to Scissor Bird Alterations to be taken in on the sides and hemmed for my son's wedding. The side alterations were acceptable, but the hemming was not. The first time I picked up my dress, I immediately noticed that the new hem was clearly visible all the way around the gown. Instead of preserving the original look of the dress, there was an obvious stitched line that changed its appearance. When I questioned it, Marta told me that this was how the original hem looked. I showed her photographs from the designer's website, which clearly showed that the original gown did not have a visible stitched hem. After seeing the photos, she agreed to keep the dress and rework the hem. I was so concerned that I returned the very next day because I no longer felt comfortable with the alterations. I was considering taking the dress elsewhere, but Marta reassured me that she could correct the issues, so I trusted her and left it with her a second time. When I picked up the dress again, the visible stitching had been improved, but the hem was now puckered and uneven in multiple places. Marta told me to take the gown to a professional dry cleaner to have it pressed, explaining that the pressing would allow the hem to lay flat. In all my years of having clothing altered, I have never picked up a garment from a tailor that was not ready to wear. I followed her recommendation and paid to have the gown professionally pressed and cleaned. Unfortunately, the professional pressing did not correct the puckering or uneven hem. I also had to pay to have the gown professionally cleaned because the hem had become noticeably dirty during the alteration process. My shoes, which I wore only during my fittings in the shop, were also dirty on the bottom. With my son's wedding only days away, I sought a second opinion from Pinpoint Alterations. They opened the hem to inspect the previous alteration work because the puckering could not be corrected by pressing alone. Watching another tailor carefully take apart an expensive designer gown in an attempt to salvage it just days before my son's wedding was heartbreaking. After I contacted Marta again, she offered to inspect the dress. I appreciate that she made the offer, but by that point another inspection was not what I needed. I had already given her the opportunity to correct the work, followed her recommendation to have the gown professionally pressed, and the results had not changed. What concerned me most was not simply that the alterations did not turn out well, but that the dress was presented to me as finished despite workmanship that I immediately questioned. The visible stitched hem was apparent the first time I picked it up, and after it was reworked, the puckering and uneven hem were also evident. As a customer, I expected an expensive designer gown to leave the shop in a wearable condition--not require professional pressing and cleaning before I could even consider wearing it. The photographs clearly show the condition of the hem, and despite knowing I was dissatisfied from the very first pickup, there was never an offer to refund the alteration charges or help cover the additional expenses I incurred trying to make the dress wearable, including professional pressing, professional cleaning, and a second alterations specialist. I understand that every seamstress may occasionally encounter a difficult fabric. I am actually angrier with myself for trusting her with my dress. This was one of the most important garments I have ever purchased because it was the dress I planned to wear for my son's wedding. Instead of feeling excited for such a special occasion, I spent the days leading up to it trying to save a dress that I had entrusted to a professional. I sincerely hope my experience helps others make an informed decision before entrusting an important garment to this business.

Washable Laundry

4.8

(21 reviews)

Washable Laundry I…read moream writing this review to say that Washable Laundry in Bend, Oregon is the loveliest laundromat I have ever had the pleasure to patronize! It is immaculate, modern, and well maintained, it has an excellent location and great parking, and on the day I was there it was cared for by a wonderful attendant (a blonde woman whose name I did not learn) who was constantly cleaning and providing help to everyone who needed it. I assume it is not the cheapest laundromat in Bend, but every penny has clearly been reinvested in the the machines, the facility, and the service. And the money is going to good people, because the attendant told me that the owners are the nicest people she has ever worked for. Laundromats aren't normally the most enjoyable places, but I will actually look forward to the next occasion when I need to use the services of Washable Laundry!

I've been to many laundromats in my life and this one has to be THE cleanest... Everything is…read moreshiny, clean, and obviously well maintained. I didn't see any machines with any "out of order" signs. It's been years since I've had to go to one so I wasn't sure what to expect as far as prices go. I don't know if it's reasonably priced for the area or not but I just needed to wash a king size comforter and it cost me just under $11 to wash (I paid a little extra for an additional rinse cycle) and $3 to dry for one hour. The parking lot is really small and street parking is a hot commodity, with the food truck and tap room spot across the street, but I found a spot in the Washable parking lot right when I pulled in on a Saturday afternoon! (I tend to have really good parking karma). Speaking of the food truck spot across the street, THAT was a cool benefit of this laundry-mat; food and drinks while you wait?? Yes, please!

Stark Plumbing

4.8

(19 reviews)

I never thought i would rate a plumbing service 5- stars. I live in Seattle and all I've ever heard…read morewere horror stories, from friends who offer lists of "who NOT to use" (which includes everyone!) Our rental in Bend had an odd issue and Stark Plumbing came to the rescue. They were amazing! Super responsive, helpful, answered all of my questions - cannot rave enough about Colleen and Frank!! Would highly recommend them!

I had my gas turned off on a Sunday evening due to a leak and Stark Plumbing called me back right…read moreaway and had someone out to me quickly. I did make several phone calls to other companies and Stark were first to be able to help me quickly. Colby did a great job finding the leak and fixing it and helped us set everything back up with pilot lights etc. I would definitely use them again.

Griselda Gomez House Cleaning

(3 reviews)

Griselda is great to work with. Bend local. Fit us in her schedule within a week, the house is…read moreclean and tidy, and she has very fair pricing. Definitely recommend!

I met Griselda and one of her associates in my neighborhood, and she came by my house and gave me a…read more1st time, 1st cleaning price. She showed up on time with all the required tools to do the job. I left after an hour and came back to the best job any house cleaner has ever done for me in my 61 years of life. I left my dogs in the backyard, and it was a hot day. When I got home, she'd let them back inside my house. That meant a lot to me!!! She goes the extra mile, so I highly recommend her with 5-stars!

Northwest Crossing Self Storage

(3 reviews)

We have had storage units at NWX Self Storage for years. The property is always clean and easily…read moreaccessible. Management is very responsive to all of our needs (borrowing supplies, fixing doors, etc.). And the location is great!

Our experience with NW Crossing Storage was excellent for the several months we needed their…read moreservice. We had a complex move that involved multiple storage units and changing schedules. Monica was amazing and helped us throughout the process to minimize our costs and meet our needs. We are happy to be in our new home and no longer need storage units, but we know where to go if we ever do.

Apex Appliance Services

4.9

(9 reviews)

A nice woman picked up my call immediately and within 2 hours, a friendly, knowledgeable tech named…read moreSteve arrived to work on our freezer. He quickly diagnosed the problem and gave use options including the cost of repair. Unbelievably good service! And at a fair price too!

Great experience with apex. We broke the oven running a self cleaning cycle and couldn't access the…read moreback panel to reset it as it's a built it. The response was fast, and the fee was very reasonable.

Interior Care Carpet Cleaning

4.9

(56 reviews)

Great job. Tony was great and the results of carpet are…read moreabove expectations, will definitely have them return!

I've used this company three times now. My first experience was excellent. The second visit was…read morejust okay, so I reached out to the company to share my concerns. The owner, Tony, personally contacted me, acknowledged the issue, and offered to come out himself to handle the next cleaning if I was willing to give them another opportunity. I accepted, and I'm glad I did. Tony followed through on his word and did an outstanding job. It's refreshing to see a business owner take feedback seriously, get directly involved, and make things right to ensure customer satisfaction. To be clear, this work was paid for--this review isn't based on any free service. I'm leaving it because Tony stood by his commitment and delivered quality work, and I believe that level of accountability deserves recognition.

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1 review that is not currently recommended

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Aaron A.

0

2

0

11 years ago

Great people great service and work. A+ customer service! Had 2 watches and 1 got fixed and the other couldnt be but left with the right information to get things going. Reasonable prices. Definitely will be back. read more

Cascade Jewelers - watches - Updated August 2026

People who viewed Cascade Jewelers also viewed

Pave Fine Jewelry

4.6

I dropped in at Pave and the owner was nice to promptly cut my wedding band that I could not get…read moreoff.

Pave did an amazing job resizing my engagement ring, got it back quickly as I had a tight timeline…read morein which I needed it. Super kind, would come back again! Thank you!

David Haffey Fine Jewelry

(10 reviews)

Great family owned business here in Redmond and the prices seem reasonable to me for all my watch…read morebattery repairs.

I've had my mother's engagement ring reset and a necklace shortened. Wonderful work and service for…read morevery reasonable prices!

Saxon's Fine Jewelers

3.5

•$$$

They do not repair jewelry unless you bought it there. How inconvenient. I went all the way to Bend…read morein a snowstorm and I got there and they can't do anything.

My son and his new fiancé went in to Saxon's to inquire about having her new ring sized. He…read morepurchased the ring on line and when the clerk at Saxon's learned of this information she snickered and whispered it to other clerks. They were so rude to both of them that it made my soon to be daughter in law cry! This should be one of the happiest times of their lives and their experience at Saxon's tainted their experience. How snooty do you have to be to put someone down because they can't afford expensive things? They were proud of getting engaged and he is proud about saving thousands of dollars to buy a beautiful engagement ring. Come on...you can do better! My husband and I definitely will NOT be patrons of this store ever again!

Infinity Watch Repair

4.7

(39 reviews)

I was looking for a new watch repair shop in Bend-- and I am so happy to have found Infinity…read more Service was excellent, battery replacement was quick, so far so good. Will update next year.

Great, fast service! I went to several shops to try to get the battery repaired in our Shinola's…read moreand was ultimately referred here from another shop that didn't have the right tools. He repaired three watches in about 15 minutes at a very reasonable price. Glad to have someone with a ton of knowledge here in Bend.

Jim Dailing Design

(1 review)

Jim was great! Loved the work, and Jim was communicative, honest, and easy to work with. Jim…read morerepaired and restored my engagement ring with a new band--it made the ring look so much more unique and interesting. Would highly recommend.

Bend Pawn & Trading Company

4.0

(11 reviews)

The staff is attentive, in a good way, not trying to sell you, just providing great customer…read moreservice. Got a great deal on some fishing gear!!

They tried to rip me off!! I brought a 14k gold bracelet in to see how much they would give me, so…read morethey weighed it and gave me an offer. I declined and decided to hang on to it. They had the weight at 4.7g, when I got home I weighed it and it was 7.3grams!! What a con! People please ask to see the weight of gold you are selling! Or at least know the weight of what you got! These people are profiting off ignorance!! Shame on them!

Nashelle Jewelry

3.6

(54 reviews)

•$$$

SUPER cute shop with excellent service. They have a huge variety of permanent bracelets /…read morenecklaces. Thank you so much, Christy!

They have a large selection of beautiful high quality jewelry. I recently bought a body chain with…read morea matching necklace and they are both gorgeous. I've gotten tons of compliments. They're both delicate with the perfect amount of sparkle and shine. This is my favorite place to get jewelry when in Bend

John Paul Designs

(17 reviews)

•$$$$

A Stunning Transformation…read more I had a blue sapphire necklace that I absolutely loved but, honestly, never wore. I brought the sapphires to John Paul, and he transformed them into the most amazingly beautiful cuff bracelet! The craftsmanship is gorgeous, and I love that he was able to take something that was sitting in my jewelry box and turn it into a stunning piece that I can wear every day. It feels completely new and unique while still having the sentimental value of my original sapphires. I couldn't be happier with the result. John Paul is incredibly talented, and I would highly recommend him to anyone looking to create or redesign a special piece of jewelry. I'm thrilled with my beautiful new cuff!

There is a reason why John Paul designs is five star. It all begins when you walk into the store,…read moresweetly greeted by the lady, Amy. She gives nice direct eye contact, friendly, beyond a pure joy. "The master" could not have a better representation for him and his almost cult like followers. When you buy John Paul you will always be going back for more. Be it for jewelry. Modifications, and/or of course, the real bonus; the Charmingly stoic, John Paul. When meeting the Desiiiiigner, John Paul, well I am not sure his horn could be tooted any louder. You might not get to meet him personally right off and there is good reason. Being a perfectionist certainly works to our favor, the customer. He takes his work very seriously, very personally. The finished product has always been beyond what I had envisioned. I've said to others "Its almost as if I'm a driving hazard after I pick up my new beauty. I can't stop staring at it. It's something special. Always different. If one can be so lucky he will add a little personal touch. These last two weekends I've gone to parties. I've never ever had so many compliments on a ring. (It's new) Lots of men which generally is not the norm, however, this ring has been a huge conversation piece. One gentleman asking me to take it off. Proclaiming he could care less about jewelry TISK TISK And said how pretty it was while putting it on his pinky. The shop certainly is not centrally located for me. And parking downtown is amazingly fun, however they always make it worth my while one way or another. Some sweet cheap (not really cheap in the long run) entertainment and many laughs. Invigorating. : ) Like I said. When you start business with John Paul one will definitely be going back for more. There are many other nice jewelry shops in Bend, however for this born and raised incorrigible lady there can only be one top jeweler. The Bravo channel should do a reality show. I know they've made my little world a bit better while adding beauty. Touché to the best team downtown and thank you for all the effort and laughs. I would leave a picture of my ring but I'm afraid somebody might cut my finger off. It's that amazing. A word I never use.

Willow Wild

(3 reviews)

I've been wanting to visit Willow Wild the last few times I've been in the area. I finally made it…read morehappen, and I'm so glad I did! Very cute store. Great mix of clothing for all ages. I'll be back!

Had a bit of a hassle in-store, but the owner(?) jumped in right away, and made things right. 5…read morestar customer service= 5 star review! Thank you!

Maverick Leather Company

4.6

(15 reviews)