Needed to have a prong on my heirloom wedding ring repaired. After consultation, three more were in…read moreneed of attention. We were given an estimate on repair price & completion timeline. Price quote was reasonable, timeline seemed long at five weeks, however we understood. Imagine our surprise when they called two weeks later saying repairs were complete. My ring looks beautiful, price was affordable & timing was perfect! We'll be back!

Kay and the staff are very friendly and prompt to help. Their prices for jewelry cleaning and ring…read moresize adjustments are much better than some of the more expensive stores in Bend.

I was looking for a new watch repair shop in Bend-- and I am so happy to have found Infinity…read more Service was excellent, battery replacement was quick, so far so good. Will update next year.

Great, fast service! I went to several shops to try to get the battery repaired in our Shinola's…read moreand was ultimately referred here from another shop that didn't have the right tools. He repaired three watches in about 15 minutes at a very reasonable price. Glad to have someone with a ton of knowledge here in Bend.

I stopped by with a family ring we needed resized, they did a great job adjusting it to a smaller…read moresize and it came back just beautiful. My son was very happy when we gave it to him. Pricing was reasonable and work was done with the allotted time frame.

Customer service is friendly and they do beautiful work, beautiful displays and lots of nice…read morecollections of jewelry! Will go back when I need jewelry repairs or purchasing of new jewelry!

I have a vintage, fun little piece of costume jewelry...it's my favorite piece. It broke a couple…read moreof years ago, and I could never get anyone to even look at it. Megan was more than happy to look at it. She fixed it, and charged me a more than fair price. I can't wait to go back to shop her store. She has all kinds of vintage goodies!

Megan repaired a broken silver and turquoise necklace for my wife. She did an excellent job. Thank…read moreyou, Megan.

Local owners, extremely helpful Fair pricing…read moreI wanted to increase the size of a small gold ring Received a call back from the owner explain to me the ring had been worked on before using cheap gold The cost to increase the size of the ring would be too expensive Close to $600 for the extra gold and labor Suggested I hang it on a chain around my neck The ring has sentimental value I Gave the ring to my wife years ago She gave it back to me before her Alzheimer's destroyed her memory. I really appreciate their honesty and caring I'll be back In fact, I will buy a chain when I pick up the ring I had hoped to wear the ring on my pinky finger

I have an almost 30 year old Raymond Weil Parsifal watch which I truly love. It is beautiful and I…read morealways get compliments on it. For the last several years I have had to have the battery on it replaced about every 1-2 years. It's more an annoyance than a problem, but I guess I need to get it serviced so the battery lasts for several years like it did when I first purchased it. We moved to Bend in late Nov 2025- DH took it to another jeweler on 3rd St to replace the battery. he said he had to wait some time and the cost was $20. I went to put on my watch about 4 days ago and found it was dead. So I called this shop and spoke to a really nice lady and she said come on in and that she typically would replace the battery while I waited. So I went by- it's in a mini mall with easy access, and three ladies were before me. The lady took my watch and told me she would work on it. I strolled the mall and came back to the counter where much to my surprise- maybe 5 minutes later- she had finished the work. The cost was $15, and she said there was nothing of a charge left on the other battery. In any case, I believe she said her name was Laurie, and I have to say it was a pleasure meeting her and having such personal and professional service. If you need a watch battery replaced, don't mess around with the other stores- just go here!

They do not repair jewelry unless you bought it there. How inconvenient. I went all the way to Bend…read morein a snowstorm and I got there and they can't do anything.

My son and his new fiancé went in to Saxon's to inquire about having her new ring sized. He…read morepurchased the ring on line and when the clerk at Saxon's learned of this information she snickered and whispered it to other clerks. They were so rude to both of them that it made my soon to be daughter in law cry! This should be one of the happiest times of their lives and their experience at Saxon's tainted their experience. How snooty do you have to be to put someone down because they can't afford expensive things? They were proud of getting engaged and he is proud about saving thousands of dollars to buy a beautiful engagement ring. Come on...you can do better! My husband and I definitely will NOT be patrons of this store ever again!

Ok its been a while since I was there, and I really lagged on the review, but I really loved this…read moreplace. I grew up with a household of women and know the value in a good affordable gift that is unique. I hate new jewelry for the reason they are mass produced. I'm huge with vintage (wedding rings were the best in the 1920s, and 1930s) I feel these places offer a real value in uniqueness. I would definitely come check out all the cool stuff. Space rocks, fossils, and other awesome stuff for the kids/guys/ladies in your life as well.

Mike and Denise are not only talented sculpter and jewelry artists in their own right, they display…read morethe works of fine artist painters as well! So a visit to this gallery is a thrilling triple whammy...the jewelry and sculptures are stunning, and the paintings displayed are the works of established masters. Mike and Denise are knowledgeable...they know their art. AND they are lots of fun and will work with you to find the pieces for you. Go for it!

Everything went well, we had a pearl necklace and bracelet restrung, not an easy task. It was done…read morewell, in a timely manner, and affordable.

A wonderful family business and great to do business with. They have a wonderful selection of…read morejewelry with competitive prices. I will definitely be using them again.