They do not repair jewelry unless you bought it there. How inconvenient. I went all the way to Bend…read morein a snowstorm and I got there and they can't do anything.

My son and his new fiancé went in to Saxon's to inquire about having her new ring sized. He…read morepurchased the ring on line and when the clerk at Saxon's learned of this information she snickered and whispered it to other clerks. They were so rude to both of them that it made my soon to be daughter in law cry! This should be one of the happiest times of their lives and their experience at Saxon's tainted their experience. How snooty do you have to be to put someone down because they can't afford expensive things? They were proud of getting engaged and he is proud about saving thousands of dollars to buy a beautiful engagement ring. Come on...you can do better! My husband and I definitely will NOT be patrons of this store ever again!

Needed to have a prong on my heirloom wedding ring repaired. After consultation, three more were in…read moreneed of attention. We were given an estimate on repair price & completion timeline. Price quote was reasonable, timeline seemed long at five weeks, however we understood. Imagine our surprise when they called two weeks later saying repairs were complete. My ring looks beautiful, price was affordable & timing was perfect! We'll be back!

Kay and the staff are very friendly and prompt to help. Their prices for jewelry cleaning and ring…read moresize adjustments are much better than some of the more expensive stores in Bend.

Local owners, extremely helpful Fair pricing…read moreI wanted to increase the size of a small gold ring Received a call back from the owner explain to me the ring had been worked on before using cheap gold The cost to increase the size of the ring would be too expensive Close to $600 for the extra gold and labor Suggested I hang it on a chain around my neck The ring has sentimental value I Gave the ring to my wife years ago She gave it back to me before her Alzheimer's destroyed her memory. I really appreciate their honesty and caring I'll be back In fact, I will buy a chain when I pick up the ring I had hoped to wear the ring on my pinky finger

I have an almost 30 year old Raymond Weil Parsifal watch which I truly love. It is beautiful and I…read morealways get compliments on it. For the last several years I have had to have the battery on it replaced about every 1-2 years. It's more an annoyance than a problem, but I guess I need to get it serviced so the battery lasts for several years like it did when I first purchased it. We moved to Bend in late Nov 2025- DH took it to another jeweler on 3rd St to replace the battery. he said he had to wait some time and the cost was $20. I went to put on my watch about 4 days ago and found it was dead. So I called this shop and spoke to a really nice lady and she said come on in and that she typically would replace the battery while I waited. So I went by- it's in a mini mall with easy access, and three ladies were before me. The lady took my watch and told me she would work on it. I strolled the mall and came back to the counter where much to my surprise- maybe 5 minutes later- she had finished the work. The cost was $15, and she said there was nothing of a charge left on the other battery. In any case, I believe she said her name was Laurie, and I have to say it was a pleasure meeting her and having such personal and professional service. If you need a watch battery replaced, don't mess around with the other stores- just go here!

An absolutely amazing selection of items . So many different things to look and choose from , at…read moremultiple different price points . Find something for everyone ! Michael , the employee was so helpful,kind and knowledgeable !

Was shopping around on a Monday originally for crystals but also thrifting. So many places that…read morewere supposedly open were not so it was nice that 1) they were open as advertised and 2) they had decent prices! Cute shop lots of great finds and very knowledgeable and helpful!

I had an unbelievably frustrating experience at this consignment shop, and I would strongly caution…read moreanyone considering doing business here. This wasn't even my first red flag. I previously tried consigning at their other location in town and was told they were booked out months in advance--and that I'd need to log on the moment appointments opened just to secure a spot. That level of rigidity for a consignment shop is absurd and should have been my warning sign. I decided to try their other location and am equally appalled. Similarly, I had to make an appointment just to consign items. Then I had to rearrange my work schedule to accommodate an assigned appointment to pick up unsold items, which was not chosen by me but instead just delegated to me. I showed up on time, only to be met with dismissive, flippant indifference from staff. Despite having a scheduled appointment to collect unsold items, I was told I couldn't consign additional items during that appointment--but could come back later (literally 45 minutes later) to do so with NO ONE else in the shop. I was also told I could come back yet again, in a different visit, to pick up a check for my sold items. How many separate trips am I expected to make for one transaction? Their entire process is wildly inefficient and completely disrespectful of customers' time. You're limited in how many items you can bring, the drop-off windows are narrow and rigid, and even if your items are in-season and in great condition, they can still be rejected based on their inventory. And after spending hours of my life arranged around their schedule, the payout is a complete joke. I was told I'd be receiving $38 total despite consigning multiple items, including a Michael Kors purse, with zero transparency around how that number was calculated. When I asked for an itemized breakdown, they had to log into yet another system and told me they'd send a link so that I could jump through yet more hoops to learn what each item sold for. Unsurprisingly, that link never came. To make matters worse, they couldn't even issue a check on the spot and instead claimed it would be mailed. That was four weeks ago--I still haven't received anything. So after rearranging my schedule, making multiple unnecessary trips, and dealing with their disorganized process and rude staff, I have exactly zero dollars to show for it. Between the lack of organization, constant "we need to log into another system" excuses, restrictive and inconvenient policies, and the irreverent staff, this business operates in a way that feels intentionally opaque and financially unfair to its customers. Bend is absolutely due for an ethical, flexible consignment shop that actually values its customers--because this place clearly does not. I strongly recommend others think twice before trusting this shop with their items.

I love this place. I usually find something flattering and unique and not only am I not destroying…read morethe envinroment but also supporting local business. I got my absolute favorite pair of Frye boots here last winter and they were perfectly broken in but not creepy used shoes at all. The prices are not dirt cheap like you would find in a thrift store but Angela curates the items very well. If you are someone who does not enjoy riflingh through racks and racks of tons of clothes, this place is for you. Some people have mentioned that prices are higher than they expect, but let;s be honest, most of the in person shopping in Bend is from fast fashion brands where cheap clothes mean destroying the environment as well as child labor. The vibe is also great and they make it easy to try stuff on and always gove me good advice on what looks good. I love their local items as well, like jewelry and candles, etc.

I dropped in at Pave and the owner was nice to promptly cut my wedding band that I could not get…read moreoff.

Pave did an amazing job resizing my engagement ring, got it back quickly as I had a tight timeline…read morein which I needed it. Super kind, would come back again! Thank you!

Such a cute place and loved chatting with Ellen! I'm trying face oil for the first time and also…read moreexcited to try the mushroom cacao milk creamer.

Poor record keeping. If you purchase a gift certificate don't save it for a rainy day or they may…read moredecide not to honor it....My friend was embarrassed in front of her young daughter when they told her that the gift certificate I gifted her had already been used (which it certainly hadnt as it sat in a sealed envelope in a drawer in my house until gifted.) Owner will offer insincere apologies for the "inconvenience" but won't bother to research or make things right. There are really cool things in there...maybe go for inspiration but purchase elsewhere where there is an actual return policy.

The staff is attentive, in a good way, not trying to sell you, just providing great customer…read moreservice. Got a great deal on some fishing gear!!

They tried to rip me off!! I brought a 14k gold bracelet in to see how much they would give me, so…read morethey weighed it and gave me an offer. I declined and decided to hang on to it. They had the weight at 4.7g, when I got home I weighed it and it was 7.3grams!! What a con! People please ask to see the weight of gold you are selling! Or at least know the weight of what you got! These people are profiting off ignorance!! Shame on them!