I purchased four expensive trees from this nursery. Shortly after planting, one of the trees began…read moreshowing signs of significant stress, while the other three - planted in the same area and under the same conditions - continued to thrive. I contacted the nursery for guidance and assistance but did not receive a response for more than two weeks. When they finally replied, I was told they do not guarantee their plants. No effort was made to inspect the tree, discuss possible solutions, or offer any accommodation. Instead, the response focused on suggesting that the issue was the result of something I had done. I understand that plants can be unpredictable and that not every issue is covered by a guarantee. However, I was disappointed by both the lack of responsiveness and the unwillingness to work with me toward a resolution. As a result, I will not be doing business with this nursery again. Based on my experience, customers should not expect much support once the sale has been completed.

HORRIBLE CUSTOMER SERVICE! First time visit on 4-5-25…read more Spent about 30-45 minutes walking around looking at trees and shrubs. It wasn't too busy, maybe 20 customers all perusing the lot. Not once did an employee offer to help. One employee was not busy and actually walked in a circle around me then went over to help someone else thirty feet away. I then saw the same employee helping another person that just came in well after we did. Not a single employee greeted us. We were looking for specific items and had questions but were ignored. Although the inventory is quite good, we wound up going to another nursery in town and spent a few hundred dollars on shrubs and got amazing customer service. Looks like we won't be going back to Shooting Star Nursery ever again. First impressions are always lasting ones.

Flowerland has wonderful plants and great people ! Their…read moreplants are consistently healthy, resilient, and nicely priced. Highly recommend Flowerland! Yay for Lulu and the whole team !!!

The old owner took far better care of the plants and trees. Also had a better selection to choose…read morefrom. They also knew what they were talking about, The service today was sub par, he didn't know anything about plants.

We have bought several beautiful hanging flowers baskets from them in the past, and were urged…read more(last summer) to be sure to attend their flower basket classes in the spring. We'll, we attended the home show last weekend and who was there, but Jim from Four Seasons holding court with a basket class! He not only reminded me to register for the upcoming class, but he sent me on my way with the beautiful hanging basket of petunias that he had just made! WINNER WINNER I can't wait till my class, see you May 2nd

Great place to have all your gardening questions answered and the service and selection was beyond…read moreany big box store.

We have bought flowers and trees here. Top notch service and selection.. we prefer small business…read moreover big box stores. Family owned even better!

This place is amazing!! It is owned and run by generations of some of the kindest people we've ever…read moremet. They have a fantastic selection of healthy plants, and are definitely helpful and knowledgeable without hovering or being pushy. The entire place feels therapeutic, like strolling through botanical gardens. The koi pond is gorgeous. I would love to just hang out here all day!

Mother's Day gift ideas sold here. The younger lady that runs the register (brown hair) is just the…read moreperson I needed to talk to. Challenge: It looks like a forget-me-not, but it's not. It has the same tiny blue flowers, but grows like a fern (tall and wispy) and is deer resistant. Also, drought tolerant and comes back year and after even after the winter freeze. YES, this lady immediately knew what I meant (expect level knowledge found here) and took me directly to the section where I was able to pick a very reasonably priced 1/2 gallon container for just $11.95. Mother's Day discount of 20% through May 15th *BIG Smiles*

One of the owners knowingly sold me an apple tree with canker, which I was unfamiliar with. He…read morepassed it off as a scar and discounted the tree. I lost three trees to it as it spread. It was a very sad way to learn about canker. I will never go back to this place. I can recommend Plant Oregon instead...they've always been good.

Great product selection, easy to navigate outdoor landscaping supplies, seeing the variety of…read moremerchandise. Great quality definitely return for repeat business.

Awesome company! I made some wrong choices on my purchase of…read morerock and they made it so easy in working with me to correct my mistakes. The workers were very helpful and I would definitely recommend this company for any of your rock landscaping needs!!!

I've purchased two raised bed planters from this company, one last year and the other just a few…read moredays ago. Both times I've had lovely customer service people help me out and the shipments arrived very quickly. The planter I ordered Monday morning was here in two days. The product is great, exactly as advertised and arrived in perfect condition. I highly recommend this place and plan on purchasing again. Great products, reasonable pricing options, excellent customer service. This company has their act together and it shows.

I live in a beautiful neighborhood near the beach with plenty of sun. My house has a fairly…read moresizeable backyard, considering it's urban location, but always struck me as somewhat drab. I recently decided I wanted to bring it to life (and take advantage of the year-round California sunshine) by creating a garden. Small set back: I had never gardened before. I did some research and found plant beds would be easier for me than working with the ground. I contacted Naturalyards and was immediatley replied to by their in-house gardener, Braxton. Braxton helped me figure out what size and styles would fit my yard and what basic tools I would need to get started. The plants boxes were easy to assemble and surprisingly affordable. I'm now growing my own produce!

Lots of plants, shrubs and trees to look and buy from. They are able to deliver locally.read more

This family has a great Nursery, lots of different plants, all different types of trees and bushes…read more Great for landscapers and residential gardens. I love this place. Great on prices too. The family is bilingual and give Great service.

Good customer service and merchandise @ Grange Co-op in Medford, OR. !…read more I was in search of a few things and stopped here to see what's what. Upon entry, I was greeted by a young man who was standing behind the check out counter. He also asked if I needed any assistance. I told him what I was looking for and he pointed me in the right direction. The store was exceptionally clean and organized. I noticed they had a large selection of pet supplies and seasonal items. I was happy with my purchase and its price. Friendly conversation with the staff member during checkout as well. Thank you.

Selection is great! Everything I or anyone else needs for gardening. That's just the start. Many…read morethings for farm & ranch. Great outdoor clothing. Employees will help you find what you are looking for. Pricing is reasonable

I found a stone while camping with my wife that was shaped like a heart. I took the stone with me…read morewhen we returned home and set out to find someone to engrave it. I eventually located NW Stonewise on the internet and communicated with Dina via e-mail. Eventually I got the stone shipped to her and had it engraved. When the stone was sent back to me, I was BEYON impressed. The clean engraving was beautiful and far exceeded my expectations. More importantly, I was so impressed with the one-on-one customer experience. They worked with me until I could decide what I wanted and they were patient with my constant inquiries. The price was right, (it cost me more to ship the stone than to have it engraved) the workmanship was superb. I couldn't ask for more. Top notch company!

From the owner: Custom Natural Stone Engraving, Glass etching, Granite and much moreread more