The old owner took far better care of the plants and trees. Also had a better selection to choose…read morefrom. They also knew what they were talking about, The service today was sub par, he didn't know anything about plants.

Amazing customer service! We were greeted immediately and offered help. After an employee showed…read moreus around, two more staff members asked if we needed help. All were friendly and extremely helpful. Although the inventory isn't huge, there was a wide variety and a pleasure to come here. We wound up buying six large shrubs for our property and would definitely go back!

Everything..starting with Aaron and his darling little helper daughter. He was so helpful to…read moreinclude recommending an unloading attachment for a half ton pick-up ( at Harbor Freight $59.99 and it is returnable after use up to 90 days AND no restocking fee) but if you OWN your pick up ( not renting like myself) KEEP IT ! 45 SECONDS IT TOOK ME TO UNLOAD 1/2 YD OF GRAVEL, which enabled me the time to go back for another 1,/2 yard. Unfortunately I can't think of the other guy there that helped me, but HE TOO was so helpful. If you haven't been here just a heads up it's not difficult, but it's a little confusing to get there..( probably just me) but in Phoenix Or. and the prices were better than most I had checked . They also have "growing" supplies, . Did I mention Aaron installed that machine for me? Thank you Aaron and my other helper employee! I WILL BE BACK AS SOON AS I CAN!

Did not ask the young man's name that delivered my soil, but he was extremely accommodating polite…read moreand was able to more than meet my needs. Reasonably priced accommodating with delivery time not to mention the rates are fair. I will call again when I need any landscaping products. Thank you.

I ordered flowers for the celebration of life of my life long best friend. I couldn't get to White…read moreCity Oregon from Seattle to attend the party so I called a local florist locally run because I like to support the small town business. So I called Carousel a week in advance and I told the lady that Connie and I had been friends for over 50 years. I told her of Connies love for all flowers and that I would spend $100 plus $15 delivery to deliver the flowers local. I told her that she could use anything that they had an abundance of so they could use their stock to build an arrangement that took everyones breath away when they were delivered during the party. The woman said she would make sure I received a picture of the arrangement before it went out and I waited by the phone until after the party and didn't get a photo. However I went to the kids facebook page and saw the picture of Connies picture and all the flowers that were delivered. If the balloon and the Orchid are mine I'm really upset. You don't take balloons to someone who died. And what about the arrangement of all different kinds of flowers?

From the owner: Our #1 TOP Priority is Service, The Best! Fresh Custom…read moreFloral Arrangements, House Plants and Containor Gardens, Gourmet Food and/or Fruit Basket,s Junk Food/ Candy Baskets for the office Wedding Ceremony Flowers, Funeral Service Flowers, Birthdays, Anniversary, New Baby, Get Well or Just Because

Very interesting enterprise. The facility is nice, but having to pay to donate? Hmm... I know times…read moreare hard, but you would think this type of business would pay for itself. Because times are hard and the facility is in White City, it ended up costing me more than it was worth on a fixed income. Those of you with the means, please go out and support this place so we don't have to pay to recycle.

Lame! You'd think in this day and age businesses would have their shit together and be able to…read morecommunicate their services to customers. But nooooo! So I called ahead of time to ensure they take my juniper bush. Lady says oh yeah of course! Haul it down and the guy at the gate turns me away saying no we don't take that. It's not really the fact that they didn't take it... it's their lack of being on the same page. I mean is it that hard to make sure everyone understands what is and is not accepted? Sheesh!

Super great service. Such a compassionate shop and went above a beyond…read more The owner worked hard to leave the flowers with the recipient and not in the heat of the day.

Accidentally posted here and I'm not sure why this shop popped up, when I selected a local…read morerestaurant and not this shop. For don't reason I can't delete my accidental review, so I'm deleting the text and posting one to make up for the error. From what I've seen of the arrangements online this is a great place for your floral needs. I've never shopped here before, but there are some really great reviews. Based off the great reviews, I'd recommend their services. Have a happy shopping experience and check them out.

Cathy at Heaven Scent Flowers was extremely accommodating, friendly and gave me exactly what I…read morerequested. Communication was top notch! Delivery was right on time and I could not have gotten better service anywhere else! Made everything fun and super easy ordering from another state. Thank you Heaven Scent Flowers

My daughter has used Heaven Scent Flowers to send Birthday and Mother's Day flowers. I live in…read moreEagle Point and I have been very pleased with all the arrangements. The flowers are very fresh and the arrangements are very well done. I can always look forward to the flowers lasting many days. They have been delivered on time by very friendly delivery persons.

These folks are absolutely GREAT to work with. Their selection is the best in the area. Michael and…read moreI are remodeling our screened in porch into an indoor - outdoor garden room in a Santa Fe style. We needed to find beautiful natural stone veneer as a surround for our fireplace. Our fabulous general contractor, John Schull, recommended we go here as well as a couple of other places. We looked at their display and found a couple of possibilities. Henry Basilbird Cisio, the owner's grandson, was helping us. He said, "Let me do some research and see what I can find." Two business days later he emailed us the perfect natural stone veneer. Now THAT is great customer service.

I am not one to normally give a bad rep to someone, however I really want people to know about an…read moreexperience I had recently. I purchased rock for landscaping from a local company in Phoenix, OR. Leave Your Mark When I started working with them, they were extremely nice, helpful and accommodating, I was excited to write a rave review to them after our transaction was completed. Then they delivered the rock. It was full of dirt. The owner Pete, personally came out to our house to see it for himself. He was mortified and very apologetic. He said he would pay for the time my landscapers spent cleaning the rock. He said they would pick it up and deliver new, clean rock next week. This is where it goes bad... he calls me later to say, you can have it free if you want to rinse out the dirt. I agree, unwillingly. He calls back 20 minutes later to say, actually, I will pick it up. Come to find out he sold it. So he would rather go back on his word for $145. So I am not very pleased with him at this point, so I said take it back. He is now not sure he can deliver clean rock next week. When his employees picked it up, they gave me a hard time saying the rock was perfectly fine etc... pretty much being jerks and they end up selling it to my neighbor (which I am glad she got it for a good deal, no delivery fee.) Pete, the owner walks away without paying for the landscapers, he promised to pay. Conclusion- ACCOUNTABILITY, I cannot say it enough. As nice as this local company may seem, be careful of their promises. They do not tend to keep them. I felt lied to and I was accused of lying. When he dropped off the money, he said to Ross, "I am not paying for the landscapers to lay down the weed cover." So he shorted us $20. Note... the landscapers had the weed cover laid down over a week ago.