found this little corner jewelry store in Ashland several years ago, and they quickly became my…read morefavorite jewelry store in town. i've loved every single purchase I've made there, however, they went way above and beyond. I had purchased some earrings and gave them to my girlfriend for her birthday. She lost one of them and through the jewelry store we were able to locate the seller that was in another country didn't speak English , and I was able to get a replacement earring through much hard work.. I would 100% recommend

We needed a necklace repair for my wife Mary. We based our decision to take our business to this…read morejeweler based on their reviews. We couldn't be happier with the quality of work, expertise in the repair, and the work was done in the time frame provided. The item was shipped and packaged very well. I would highly recommend this business and look forward to any future return business. Thank you!

From start to finish, I thoroughly enjoyed working with Gold & Gems and especially Anna was an…read moreenormous help. I didn't have an exact vision when I first came in and she showed me all the various designs and choices that I could go with for engagement rings. Ultimately I had some specific things that I wanted: 6 prongs, but with the ability for two side stones because I had some small side pieces from my late grandma that I wanted to incorporate. Anna scoured their supply and when we ultimately decided that their current vendors had things that were close but not exactly we decided to make it custom. I thought that making it custom would have been a high cost but it was extremely reasonable, and ended up coming in under my budget but the ring was exactly what I wanted! My (now) fiancé said it was a dream ring and looked exactly how she envisioned. I have probably 20 or so emails back and forth with Anna as I made small tweaks to the design and coordinated visits to see the diamond or the wax mold they made for the custom ring before it was cast. Their communication was always swift and thoroughly answered all my questions. A main reason why I decided to shop locally is because I was concerned about getting the size exactly right. Even after discretely getting her ring size, my estimation ended up being slightly too big. I went in with my Fiancé and they said no worries, it was an easy fix! While their goldsmith was finishing a vacation, they gave us a neat attachment that would temporarily make the ring smaller so we could keep the ring over the weekend and bring it in on Tuesday when the goldsmith was back. Plus, they're also getting a free insurance appraisal complimentary as a part of doing business with them. They even sent me a CAD of the ring design so I could see it in a "3D" way which was awesome. Seriously, whether you go from their existing selection or you go custom the service they provide is high quality and very attentive getting you exactly what you're looking for.

CANNOT RECOMMEND RON AND HIS BUSINESS ENOUGH! I was looking for a unique engagement ring with some…read morevery specific likes and dislikes. From the very outset, Ron deeply listened, patiently showed me different designs, asked me the right questions so I could actually figure out what I wanted. He then spent time creating a gorgeous custom design for me, emailed me the draft photographs and made me a mould I could try it on. Throughout the process, Ron went above and beyond with customer service and made it a very fun and easy process. I have now got the ring of my dreams. I would give him 10+ stars if I could. Don't waste your time going to other jewelers in the area, trust me and go to Ron. This is a family business that embodies their values in every interaction with customers. The very best!

My wife broke a prong off of her wedding ring and lost one of the guard diamonds. Based on the…read morereviews we selected this store which does repairs in house. I know diamonds, so I brought them a new guard diamond to install which was higher quality than the original. The pricing was very fair and the turn around time was quicker than promised. I inspected the setting and the quality of the repair is better than the original. I would recommend this company for any repairs of your fine jewelry without hesitation.

Lucy, the manager, is so personable and professional. She made it easy for me to look as a first…read moretime visitor and comfortable enough to want to return.

We have both bought and sold items here. The staff are always pleasant and helpful. The prices seem…read morefair.

Be highly cautious selling precious metals here. They tested my documented .999 pure silver…read morebullion, wrote it down as .925 sterling on a receipt that completely omitted the required weight and transaction timestamp, and paid out barely 54% of melt value. When confronted about the missing legal information, they immediately offered a reversal rather than correcting their practices.

My Fiancé and I had the pleasure to go into American Trails gallery featuring handcrafted Native…read moreAmerican jewelry, rugs and culturally authentic items sourced from across the Western Hemisphere from Native American artisans. We wound up buying two rings that we love very much. We had the pleasure to meet the owner Shane, who impressed us with his vast knowledge of the items he sells in his shop/gallery. This store definitely deserves a 5 star review for the large selection, fair prices, convenient downtown location and friendly customer service. We will definitely be back again and recommend this store for quality gifts that will be well received.

Hard to find this location on my lunch break. Found it eventually, and no one answered the door or…read morepicked up the phone. There are no signs on the property indicating that there is a business here, and the property looked unkempt and deserted. I thought I definitely had the wrong address, until on my way back to work ten minutes later they called, and yes, they were there and did I want to bring my four chairs now. No, I didn't have any more time in my day to do that. Ended up replacing the chairs.

Amy was fantastic! Patient, creative and knowledgeable, she did a super job on our rocker.read more

In my emotional state of mind Angel's touch jeweler was more than willing to see past my tears and…read morewanted to work with an unique piece of metal with the consideration of it bringing a sentimental value.

We have had Angel's Touch work on several pieces of our jewelry. The results have always been…read morestunning. Meticulous work. Highly recommend Mr. Velazquez.

Two weeks before our Easter dinner for eight, my husband, and I realized that two of our antique…read moredining chairs had front legs that were too weak and wobbly to support adults sitting in them safely. My husband took them to Black Oak Furniture Restoration. The owner repaired them within a week!!! His price was extremely reasonable and his work superb. I would give this place 10 stars if I could!!!

100+ Rating for Black Oak Furniture Repair/Restoration. Vern is so honest with Integrity to let me…read moreknow if he/team could fix the frame on my metal Papasan chair. Vern quoted 3 weeks, that was fine, I was called within 3 days!!! Vern called me this morning & I picked it up today 5/21/2026, and it was OVER and ABOVE like New. Vern & Team welded and replace the vinyl straps!!! Very affordably priced for what had to be done. All The Best Vern & Team!!! Quality & Excellent Customer Service. Thank You in Gratitude & Appreciation!!! Highly Recommended!!!