Over the last several years we have tried many companies to clean our roof. The job was usually…read moreadequate at best. This year we happened upon NW Shine and are extremely pleased with their customer service, communication of services and the honest job performed. They worked hard and we noticed the difference! We have already kicked off recommendations to friends and neighbors. Thank you NW Shine for going above and beyond! We will call on you in the near future!

Years ago we hired NW shine and had an unfortunate experience of paying for a service and the…read morecompany never delivering. The company was acquired by new owners and we wanted to try them again with the new ownership. We hired them for refinishing our back deck. We took their professional recommendations and did as they suggested. While they performed the service, the quality was subpar. Within several weeks the finish peeled off and now less than a year later we need to start over from the low quality work. We tried reaching out to the company several times but never heard back. I think we are officially done with NW Shine.

I would tell anyone who needs furnace or duct cleaning that this company is the best. We had a…read moremajor problem with a company called Sun Glo who could not fix our furnace and told us that Willard did not clean our chimney and furnace. As it turned out Sun Glu was the one who did not do their job. Willard came out the second time and showed us the problem and it wasn't their fault but they went out of there way to help solve our problem and gave us a deep discount to do a second chimney and furnace cleaning. It is refreshing to know that such fair minded and friendly people are in business. Thank you Willard Ardie Killion 3839 ne 66th ave Portland, Or.

We're very happy with the furnace and duct cleaning that the Willard PV techs did in our home. They…read moreseemed knowledgeable and skilled in the work they did. They explained the process to us before they started since I needed to know if I should leave the house or not. I had just been released from the hospital after fighting pneumonia for over a week. They told me it shouldn't cause an issue and sealed all of the vents before they began the cleaning to prevent a dust mess through the whole house. Then vacuum truck seemed to take care of any "junk" that came out of our duct work to get it clean. I did sit outside through most of the cleaning process but didn't see any major dust in the air when I came inside after they were done. Our house does seem less dusty after the cleaning too. Before we would get a solid layer of dust on all the flat surfaces in the house within just a couple of days of wiping down everything. We checked prices with a few companies before we chose Willard. Their prices are right in the middle range. One company we spoke to was comparably priced (within $40), one was approx. $100 higher priced, and one was slightly cheaper. We went with Willard because the person we spoke to when we called was friendly, knowledgeable, and helpful answering our questions. The techs arrive about an hour and a half late, without any communication to us that they were running late, so the lacking of a courtesy call to let us know was a little disappointing. Other than that we're very happy with the cleaning and the techs were great. We'll recommend them to others and use them again in the future.

We had two old, cracked, leaking skylights and were complete noobs to the whole process. Carolyn…read moreand crew were so on it and easy to work with. We weren't even home when the magic happened. They showed up, took the measurements, sent us a quote (well within our budget), installed the skylights, and left without a trace. The only way you could tell they were there is that our roof now had two beautiful, clear, sturdy, quality, Velux skylights. Natural Light FTW!

We got 3 quotes to replace 3 skylights. 2 from contractors and 1 from here. The others were…read morealmost double. I was skeptical but looked into all the reviews which indicated others had the same experience but this company was great. We hired them and were very pleased. Excellent professionalism. Very responsive initially and all through the process. Beautiful job and cleaned up after.

Hired Ground to Crown for full interior paint, carpet, general repairs, and outside cleanup…read more Everything was completed on schedule and looks great. Pricing was competitive and communication fantastic. Absolutely a 5 star rating and I would hire them again in a second.

I found this review in my "drafts" for Yelp and thought it was prudent to ensure that the review…read moregot published. To this day me and my significant other talk about how horrible of a cleaning experience this was. Originally from February 28th, 2018: I really wish I was here writing a 5 star review, 20 minutes after the team left. Instead, I've run into a situation where I'm writing a one star review because of a situation with one positive aspect, and the rest negative. I'll start with the positive first, Magdalene and the two people who cleaned were very sweet, and unbelievably nice. Unfortunately this isn't a review of their personalities. I booked an appointment last week for a morning cleaning, arranged my own schedule around cleaners being here that morning, only to have it rescheduled because Magdalene mentioned she made a scheduling error. No big deal, things happen. Switched to the afternoon around 1pm - 1:30. I did not get a call until 1:30 on the dot that they were running over an hour late. Ok, now two scheduling mishaps. I've rearranged my own schedule twice, and have been on the phone way too many times necessary to book a cleaning appointment, but still went ahead and was able to reschedule for the next morning. Fast forward to now, the cleaning was just simply sub par. Simple things a cleaners should do. Sweep the floor, dust bunnies were found in multiple areas of the apartment. Wipe coffee table down, it clearly wasn't cleaned. Make bed, at the very least straighten the pillows if they hadn't been. And as any apartment cleaning I've had in the past, attempt to tidy up and make things presentable if the client did not have time to do so prior to cleaning (unfolded blankets etc). This should have been a positive review, because after all of the rescheduling and timeliness problems, they could have at the very least put extra detail into this cleaning. Extremely disappointing and hope a more thorough job is done for other clients. Addition to review in 2020: It's also important to mention that in the review I say "Magdalene" was nice. This review was written before she literally screamed at me about this situation, and when I told her I would be writing a review on Yelp, she said that she would not be refunding my money despite the absolutely horrible job at cleaning they did. I provided images of the poor cleaning job (which after reading additional reviews, seems like a consistent fixture of their cleaning business), and she said they could either could come back and reclean the place, as if they didn't do an awful job and massively inconvenience their customer multiple times already, and then tried to extort me for a refund based on a Yelp review. Literal craziness that a customer should not have to go through. I have had multiple cleaners from different companies since I used Ground to Crown and couldn't be happier with all of them. Ground to Crown is an ironic name, because it's as if they didn't even look at the ground :shoulder shrug:

I contacted them in early June for a new furnace and air conditioner. Their estimate was…read morereasonable and they were running 2+ weeks out. They arrived on time and the work was completed in 2 days. They were cheerful and polite. I felt like a valued customer. I was having trouble with my air conditioner last summer. I knew I was facing something but replacement however my experience with both companies was so bad I thought I would cross my fingers to get through the winter. Am I glad I waited. I could not be more pleased with D&H!!

I purchased my place last year and many things remained mystery me. Frank came to service my…read morefurnace and was more than happy to educate me everything I wanted and needed to know. I've learned the previous owner didn't service it as they stated, my furnace is top of the line and functioning just fine. He used many equipments to inspect inside abd outside of my furnace efficiently, and was done around 40 minutes or so. Over all, I'd recommend D&R and Frank if you need furnace service!!

I contacted the company for information about mold removal and testing. Ben was very knowledgeable…read moreand patiently addressed all my questions. It's great to speak with someone so experienced.

they did not come back for a re check ! This should be automatic without charge .I will be callingread more

AVOID AT ALL COSTS (literally - all costs... their quotes are cheap and the work matches). I hired…read morethem for window cleaning (interior and exterior) and after being ~6 hours late to our first appointment, they had to come back a different day because they didn't bring enough equipment with them. Even after the 2nd day of cleaning they left the interiors of at least 4-5 windows untouched, 2 storm windows broken, and windows with streaks (they claim "some streaks may remain"... um, that's the point of rinsing after you clean! and this wasn't a minor issue, one window was so hazy with soap you could barely see through it). I invited them to come back and inspect their work and gave them an opportunity to fix the issues that I noted, and they did not reply to my email. I will never use this company again, and I will be telling everyone I know to avoid them.

Four seasons cancelled me twice. Once because they overbooked themselves and the second time was…read moretoday, 90 minutes before they were due to arrive. They had text me ( couldn't bother to call) stating that rain and wind was predicted for my area and asked if I would like to reschedule. i told them no that I wanted to keep the appointment because when I checked the weather it stated there was only a slight chance of wind and rain. I also sent them a screenshot of what I had seen on the weather forecast. They text back and said they were still going to cancel due to the forecast. As it turned out this would have been an excellent day for window washing as there was not a drop of rain and absolutely no wind. Very disappointed in their customer service.

My husband and I woke up early on a Monday morning to water coming in the ceiling of our garage…read more It turns out that our roof was leaking into the attic and making its way down. I called my insurance company, and they told me to have a water remediation company come out right away to start the dry out process to prevent any mold from forming, and recommended Servpro. I called our local Servpro branch, and they were courteous, professional and helpful from the very first phone call. They not only answered all of my questions, but they were able to get a crew out to my house in less than two hours to start drying it out. They assisted me with getting the asbestos testing performed (which is required in all homes built prior to 2004), performed all of the necessary demo, setup heaters and dehumidifiers as needed, and did all the cleanup when they were done. They also touched base with me regularly to let me know what was going on, and someone came out to my house every day during the dry out process to check on the progress. I felt well taken care of, and didn't feel like anything was left up to chance. Overall, I was VERY impressed with my experience with Servpro, and would definitely recommend them to anyone looking for water remediation services. In addition, I would like to give a special thank you to Jamaica who was in charge of overseeing the entire job. I feel like she went above and beyond to make sure that our home was well taken care of and that all of my (many) questions were answered, even going as far as to give me her cell phone number so that I could get a hold of her directly if any issues came up. Thank you, Servpro for a job well done!

Thomas came highly recommended from a sister property of mine in Gresham. We have a leak in one of…read moreour units in Vancouver. I called him tonight he was boarding a plane in California. He still managed to get a crew out here and take good care of a toilet leak coming from the top floor Rodney brought in 4 dehumidifiers to our resident with asthma. The former company wanted to tell us not to have fans going and only sprayed. He didn't left the carpet or peel the baseboard back They will be checking on the padding. We have one happy camper tonight! She'll sleep much better and breathe much better. Thanks Thomas and Rodney.