I was referred to this shop by Dil's uncle, who owns another shop. Originally, I had gone to the uncle's shop for a simple nail removal and tire patch, but during that visit my passenger door was dented.
The uncle referred me to Dil for the repair. To be fair, Dil was polite and professional during our interactions, and at first glance the dent repair itself looked good.
However, after a couple of weeks I noticed a puncture on the interior trim panel that was not there before. When I brought it up, Dil and his partner explained that they do not remove or touch the trim panel during this type of repair. I mentioned that a friend of mine who owns a body shop said trim panels are often removed for dent repair work, but since I cannot prove exactly when the damage occurred, I accepted their explanation.
What disappointed me more was the condition my car was returned in. There were white splatters all over the passenger window, exterior door area, and piano black gloss trim. At the time I assumed it was simple residue that would wipe off easily, but it turned out to be much more difficult to remove. I still do not know whether it was paint overspray, rubbing compound, or something else from the repair process.
While trying to clean it off myself, the piano black trim became scratched. I take responsibility for the scratches since I attempted to remove the residue on my own, but I do not understand why the splatter and residue were left all over the vehicle in the first place. There was also rubbing compound left on parts of the car and white residue on the driver-side floor mat.
I rarely leave negative reviews, but overall this experience left me disappointed with the cleanup and quality control after the repair. read more