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    Casa Autoplex

    1.5 (11 reviews)
    Open 8:30 am - 8:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Casa Autoplex

    Auto loan

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    1 year ago

    I have a vehicle that i bought that has a 2nd temp registration due to expire in 2 days.I want my plate!! HELLO BBB.

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    Sisbarro GMC

    Sisbarro GMC

    (39 reviews)

    We just purchased a 2021 Sierra 1500 from Sisbarro…read more Chad Walters was the sales person we worked with for a week or so while deciding on the truck we wanted. Chad is a great person, easy to work with, knowledgeable and did everything he could to ensure we have a great experience. We highly recommend Sisbarro and Chad for all your vehicle needs.

    If I could give zero starts or Negative stars I would. I got my car literally 5 months ago in Nov…read moreas they were recommended by a family friend as they got their truck there back in 2024 time frame. I did a little bit of research of the 2021 Atlas but I did not do a deep dive like I normally would have as I trusted my sales person and my family friend to be honest and I didn't trust my instincts to not get this car. I have had nothing but issues with my car, and trying to get a hold of someone to help me. The two times I was able to get a hold of someone I got the run around. When I got my car I was told I would get a spare tire and my hood sensor fixed. After bugging the sales people and the service people and finally having to go in person and talk to a manager, 3 months later I got my hood sensor but never got my spare tire because the service manager never ordered one or grabbed one from a vehicle similar to mine. Fast forward to now, I was visiting family a few hours away, and my car goes into Limp mood in the middle of the highway and was stranded for hours. I was finally towed to the Volkswagen dealership nearest me as they are the only ones able to work on volkswagen because of the software, the mechanic there told me this is a known electrical issue with Volkswagens and to contact Sisbarro to talk to them about the issues and possibly get it fixed or trade my car in and get a different one. I try and call Sisbarro for hours and was not able to get a hold of anyone in any department. I call the next day, same issue I called for hours and was not able to get a hold of someone. I call that following monday and was finally able to get ahold of George the service manager at the Sisbarro Volkswagen where my car is, and could not help me with the issue I was having with my car. I was finally able to get down to Sisbarro today, and they originally gave me a KBB of $19,500 but then 10 mins later when the manager gets involved they drop it to 15K. they acknowledged its a manufacturing issue with Volkswagen and they knew a little bit about it before they sold me the car, but there main focus is making quota and sales. They don't care about the safety of their customers; they are very pushy and condescending to women. To add to it as well, the sisbarro Volkswagen wouldn't even look at my car until I talked to the GMC certified dealership people as that is where I purchased my car. Volkswagen have issues with Sensors constantly coming on randomly even when nothing is wrong, you cannot get your Volkswagen worked on anywhere else besides a Volkswagen dealership which when I asked about that they told me I could go anywhere. They will pressure you into getting a vehicle and low ball you if you trade in another vehicle.

    Bravo Chevrolet Cadillac - Floor of the trunk - they slapped some adhesive tape instead of fixing properly, leaving holes and cracks in the trunk floor.

    Bravo Chevrolet Cadillac

    (66 reviews)

    I hope I get this correct but here goes. I had to get another truck when in New Mexico. All…read moregood, great 2024 Chevy 2500 HD. Off we go to the rest of the US of A with temp tag on the truck from New Mexico Fast forward, we get home (about 2 months later) and try to register the truck. Nope, because I didn't register in NC within 30 days, they assumed my insurance lapsed. (curious why at this point they were not notified). So call to the dealer, NC and NM DMVs and the lien holder. Seems the dealer didn't sent it over as they used a 3rd party and it finally made it through the system about 1 (2 months late) week ago. Dealer then says, "we did all we can do at this point" My assumption is it is all fixed now. Insurance thing fixed! Time for the tag, No Bueno! Title info has not gone to NC. Call to both the lien holder and the dealer. What do you know! The dealer made an error and is overnighting the fix. (didn't tell me what) and MAYBE just MAYBE! I can get my tag next week .... stay tuned.. (I am sure there is more to this story.) At this point, It's become a nightmare. (I am on temp tag 3) UPDATE 8/14 - Seems the lender had an issue with the title so now the dealer has to do something. Waiting to hear back about this CRAP now! Ok blood is starting to boil. Over 3 months.!!!!!!! I need resolution! UPDATE 8/18 - Sent this email to BRAVO and no response (didn't expect one - IDIOTS): Saul Tena, (hes a manager lol) Can we please resolve this finally? Next week will be my 4th TEMP tag! I have never EVER had a situation like this that has gone on for MONTHS! I just want my tag. Something dealers do every day. Also some sort of compensation for dealing with this for over 3 months! from the lender today: At this time, Mark, the original title has not yet been issued by the DMV. It can take up to 6 - 8 weeks -(REALLY!!!!!!) for the title to be issued. On the other hand, a note on the account shows that we sent a letter to your originating dealership to inquire if the title paperwork has been forwarded to the local DMV to complete the process of title perfection. In the meantime, kindly allow some time for the process to be completed. Almost 4 months and still no title at the lender. They never sent it until I started asking about it. Don't use them! Good luck if you do.

    I had to schedule a service appointment. Once I arrived they then told me that it was not an…read moreappointment, I had just scheduled to drop off my car. Then they said I would have to leave it there for 4 to 5 days. I told them to just, actually, schedule an appointment. They said it's somehow impossible. Whoever runs this department, that can't even organize a repair schedule without impounding vehicles for a week, shouldn't have their job.

    Casa Autoplex - car_dealers - Updated May 2026

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