I had a fantastic experience working with Sharlee. From the moment I walked in, she was…read moreprofessional, welcoming, and incredibly organized. She kept me updated throughout the entire process, explained exactly what my car needed without any pressure, and got me back on the road ahead of schedule. Truly top-tier customer service!

Would Nissan please call ME and let me know when my truck will be ready!! We have had so many…read moreissues with this maintenance department that my trust with them has sunk e lower than it was with the last issue we had!

Vick was super helpful in getting the exact car I wanted made the process super easy!read more

Quality of their service technicians, don't trust their work. Service manager is absolutely great…read morebut she only does what the technicians say. Do not take your car there they will keep it way to long and add issues that don't need done.

45-minute wait for a courtesy shuttle, slow service involving having supposedly ordered the wrong…read morepart, incompetent and stuck-up service advisor lying, recall parts not in stock. I didn't think Borman could be outdone in horribleness but I was wrong: CASA Ford is sub-basement, zero starts levels of bad.

It's been nothing short of a nightmare dealing with casa. I bought a 2026 F150 and traded in my…read moresuper duty 3-14. The wheels they put on it were rubbing more than we noticed on the fast test drive. I was having to make a 3 point turn to get it out of the culdesac. We gave them a call to see what they could do and they said to bring it in early Saturday. We live over 45 minutes away keep in mind. We did and they said they couldn't do anything that day but they could give me a free tank of gas and a wash. We were there for 3 hours. Got my truck back and they didn't even clean the inside. We give them a call again to make a time to drop it off and get a loaner car. A hair over a week later it was ready for pick up. Cool. Still sort of rubs but whatever. Then my bank reaches out to me to tell me I'm delinquent on my super duty. They never received payment for my trade in truck. Also my temps are now expired because of this. No one will return my calls. I've left countless voicemails and talked to finance who seemed to have no idea what they are doing. They're giving me the run around. The manager we dealt with no longer works there and the salesguy is also getting the run around. Just pay off my truck!!!!! Give me a call and actually do your jobs before my credit is ruined from this.

We had our van towed here when it broke down on a camping trip and Chuy went out of his way to fit…read moreus in to the schedule and get us back on the road. I really appreciate the hustle and great customer service. Thank you!

I was in sales/mktg for a US manufacturer for 32 years. After retiring I bought a VW GTI because I…read moreloved the car and still do. The problem is Sisbarro VW Service Dept. What a mess! I've had items stolen from my car while being serviced and on one occasion had a service writer tell me I didn't know what I was talking about when I complained about the strong smell of gas leaking in the engine compartment. Whoops!

A few weeks ago I took my 2025 Chevy Equinox in to Sisbarro GMC for service. There was a recall on…read moremy car that the service department tried to execute, but it failed. Service Manager Chuck Armstrong was very apologetic and took me to Hertz to pick up a rental car which Sisbarro, GMC agreed to pay for. As we went back and forth, it became apparent that there was going to be a month's long delay in getting my car up and running again. I was disappointed but I didn't get angry because everyone I dealt with was honest, open and transparent. It would have been easy for the employees at Sisbarro to become argumentative or defensive over the situation. That has in fact been the kind of behavior I experienced in similar circumstances at other dealerships. It's clear that Sisbarro is different. The dealership made a mistake but it was just the start of the story. Once I contacted Michael Yoke, Customer Service Manager - Sisbarro immediately stepped up and started trying to rectify the problem. That was helpful but it was made more notable because everyone involved tried to help and remained kind and understanding. Everyone I met at Sisbarro had a smile on their face. Eventually, we discussed me trading in my Equinox against a GMC Acadia. I wasn't really looking to get another car. My wife and I paid cash for the Chevy and it was only 18 months old. But it seemed like the best way to resolve the situation quickly and easily, so Michael went to work on trying to help me work out a trade. I made it clear that I would only move forward if this was a spectacular deal for me. I was getting a new car - an additional 18 months of warranty - and an upgrade in vehicle - but I was giving up a car that was paid for and taking on extra cost for the new car. I had planned to keep the Chevy for a while. My biggest concern was that I didn't want to go sit in the dealership for hours haggling and arguing. I felt that Sisbarro had the burden of working this out to my benefit and to my great surprise - that's exactly what they did. Everyone was professional, helpful and friendly throughout the process. I was impressed by the fact that this place didn't feel like a traditional car dealership where everyone is out to hustle. It is a family owned business and one of the few family owned dealerships in this part of the country. While many companies will market themselves as a family owned business, that usually doesn't mean much. In the case of Sisbarro, it does. Michael Yoke was in touch with me multiple times each day as we started working towards a solution. He assured me that he would smooth over the process - and that he and he alone would make the deal with me - no back and forth with sales managers, etc. I have experience in the car business and I did a great deal of research to determine the value of my Chevy. I told Mike what I wanted for my car and that's exactly - without any haggling - what I got. I told him what I wanted to pay for the new Acadia. I asked for a significant discount off of the selling price and got exactly what I wanted. Once again, no argument. Just a team of people working very hard to make sure I was happy. Master salesman, Danny Chavez was appointed by Michael to handle the house deal. He did a spectacular job of demonstrating the GMC Acadia to me. We took a test drive. He carefully, and completely explained everything that I asked about. Once the numbers were agreed upon, Chuck Armstrong took me over to service to collect the stuff out of my old car. He even helped. Then I sat down with a wonderful young man named Luis Tovar, who works in F&I. He handled all the final paperwork and didn't try to hard sell me a bunch of products I do not need. I asked him for Wheel & Tire coverage and he even gave me that at a discount. The paperwork was simple and fast. Our conversation was enjoyable. Michael Yoke oversaw all parts of this transaction and without him, I am not sure this would have ended as well for either party. He oversaw the negotiations and even arranged for me to get my plates and registration in less than 48 hours after I took delivery. I have never been to a dealership that has a Customer Service Manager with any real power. Michael has worked at Sisbarro for many years and it's absolutely clear he has the trust of ownership. As we ended the day, Danny Chavez filled my new car full of gas (courtesy the dealership's credit card) and got my new car washed. He did a top-flight delivery, showing me how to activate OnStar and learn all the ins and outs of the vehicle. Danny also graciously took my Hertz rental back to the rental office so I could get on my way home. 100% satisfied - HIGHLY recommended.

If I could give zero starts or Negative stars I would. I got my car literally 5 months ago in Nov…read moreas they were recommended by a family friend as they got their truck there back in 2024 time frame. I did a little bit of research of the 2021 Atlas but I did not do a deep dive like I normally would have as I trusted my sales person and my family friend to be honest and I didn't trust my instincts to not get this car. I have had nothing but issues with my car, and trying to get a hold of someone to help me. The two times I was able to get a hold of someone I got the run around. When I got my car I was told I would get a spare tire and my hood sensor fixed. After bugging the sales people and the service people and finally having to go in person and talk to a manager, 3 months later I got my hood sensor but never got my spare tire because the service manager never ordered one or grabbed one from a vehicle similar to mine. Fast forward to now, I was visiting family a few hours away, and my car goes into Limp mood in the middle of the highway and was stranded for hours. I was finally towed to the Volkswagen dealership nearest me as they are the only ones able to work on volkswagen because of the software, the mechanic there told me this is a known electrical issue with Volkswagens and to contact Sisbarro to talk to them about the issues and possibly get it fixed or trade my car in and get a different one. I try and call Sisbarro for hours and was not able to get a hold of anyone in any department. I call the next day, same issue I called for hours and was not able to get a hold of someone. I call that following monday and was finally able to get ahold of George the service manager at the Sisbarro Volkswagen where my car is, and could not help me with the issue I was having with my car. I was finally able to get down to Sisbarro today, and they originally gave me a KBB of $19,500 but then 10 mins later when the manager gets involved they drop it to 15K. they acknowledged its a manufacturing issue with Volkswagen and they knew a little bit about it before they sold me the car, but there main focus is making quota and sales. They don't care about the safety of their customers; they are very pushy and condescending to women. To add to it as well, the sisbarro Volkswagen wouldn't even look at my car until I talked to the GMC certified dealership people as that is where I purchased my car. Volkswagen have issues with Sensors constantly coming on randomly even when nothing is wrong, you cannot get your Volkswagen worked on anywhere else besides a Volkswagen dealership which when I asked about that they told me I could go anywhere. They will pressure you into getting a vehicle and low ball you if you trade in another vehicle.

had my brand new vehicle tinted about a year ago tint has held up all this time very professional…read morejob. Was sent pictures of the job after it was done. Would definitely use them again.

Five Stars with a High5! Save Your Skin... Tint Your Car…read moreWindows! Cuts out 99% ofUV damaging rays! GeoSheild... Better than Sunscreen! I Finally did it! After three weeks of online research re: Auto Tint products/problems and visiting three other tint shops... I found Tommy at Tint Dealers. He 'gladly' gave detailed answers to my 'Many' questions and concerns about receiving the GeoSheild C2 Ceramic (Carbon/Ceramic Nanoparticle) tint I wanted. He went on to explain the process, tools and top notch technology he uses. This man is beyond knowledgeable and intelligent. He takes pride in his work and loves what he does. Easy to see in two seconds. 100% Trust Factor. In addition, to his many years of experience and reputation of precision perfect installs, he has built exclusive contracts with new car dealerships in Las Cruces. (Yes, I ask a ton of questions... but this man enjoys answering!) Just recently, he was called out to train pro tint installs in Miami FL. Unlike, other shops I spoke with, he guaranteed perfect results. Meaning, there WON'T be 'Normal' bubbles and wrinkles I'm supposed to smooth out, for 2 weeks, after installation. Oh... and I WON'T need window stickers that say "Do Not Roll Down!" He said, "That's Not 'Normal' with a quality product and propper installation. Another primary concern was, how do I know I'm receiving the exact GeoSheild C2 Ceramic product I'm paying for? After meeting him at Tint Dealers, seeing his stock and equipment... questions answered/decision made. I chose C2 Ceramic, 35 Driver/Passenger, 20 Sides/Back and 75 Windshield with a 5 Visor Strip. No more frying my skin in the sun under clear glass! From the initial phone call to final result I couldn't be more pleased! Worth 'More' than I paid!

From the moment I shared what I was looking for, Crystofer Le-Gandara immediately put me at ease…read morewith his professional and personable sales approach. At no point did I feel rushed or pressured into making a decision I wasn't comfortable with. Instead, Crys demonstrated a thorough knowledge of the vehicles I was interested in and provided clear, detailed information about the company's offerings-including warranty coverage, pricing options, and available services. He handled the paperwork efficiently and ensured I received all the services and benefits I was entitled to with my purchase. Thanks to his attention to detail and customer-first mindset, the entire experience was smooth and enjoyable. Crys, I'm truly satisfied with my purchase and am loving my new wheels. Thank you for making the process so seamless!

Had a great experience buying an suv. From start to finish I felt the team did a great job of…read morehelping me buy the car I wanted and could afford. The car looked nice to begin with, and then they took it away to give it some additional detailing and a full tank of gas. It came back looking like a new car. Spent the day after really checking out the car, and was thrilled with how clean the interior was, and how much maintenance work was completed to sell me a car that was ready to drive.