My wife and I were heading to California from Arkansas for Christmas with family when I drove over…read morea curb in Las Cruces and the car started making a horrible noise. It was Sunday night and nobody was open. We spent the night and were at Viva Toyota just as they opened at 7:30 AM. We spoke to Lee Cardenas in Service and he grabbed our keys and went to drive the car. Fifteen minutes later he brought our car back and they had tightened a bracket that had been knocked loose when I went over the curb. He told us no charge and we were out the door. The car was purring when we left the lot. Thank you Lee and Viva Toyota for getting us back on the road. We couldn't have asked for a better turn out.

Finally got someone to answer phone in the service department. I understand things get busy which…read moreis why I tried at different times. Had a simple question "Do you have any specials going on for oil changes". Response was " I don't know, you'll have to look online". Really? Isn't it their job to know? Maybe being the only place in town for Toyotas makes them indifferent in providing customer support. Unfortunately this isn't the first time I've encountered this type of "non-service" but thought it might have been an isolated incident so thought I'd give them another chance. I'll be taking my business to an out of town Toyota dealership.

Would Nissan please call ME and let me know when my truck will be ready!! We have had so many…read moreissues with this maintenance department that my trust with them has sunk e lower than it was with the last issue we had!

their honesty, integrity, empathy, trustworthiness, communication. That is what they can improve…read moreon. bought 5th nissan and by far the worst experience so much i cannot enjoy the car. hate my new car. feel like they took advantage of me for being a female that is clueless about the car buying process. 1st time buying alone as a single mom. i trusted nissan. shame on me for not doing my homework in how to but a car alone as a clueless woman. shame on them for taking advantage of that and spreading the word around the dealer ship. no more than 3 days later i got a call from a salesman asking if id like to trade in my new car for a 2.9% interest rate. stuck with this car and regret no going elsewhere. definitely my last nissan. almost 3 months later and i am still not over it. 2 months later still waiting for refund of 2 cancelled warranties i was bamboozled into purchasing thinking it was part of the car buying process. wheres the NEGATIVE 5 star button.

Vick was super helpful in getting the exact car I wanted made the process super easy!read more

Quality of their service technicians, don't trust their work. Service manager is absolutely great…read morebut she only does what the technicians say. Do not take your car there they will keep it way to long and add issues that don't need done.

Our visit to Casa Autoplex was smooth no pressure when greeted by Braden comparing new to pre-owned…read morevehicles. After looking at couple new options, chose a new Hyundai Elantra Sport. Everything was satisfactory didn't seem rushed or no pressure moving forward. Happy with the overall experience .

45-minute wait for a courtesy shuttle, slow service involving having supposedly ordered the wrong…read morepart, incompetent and stuck-up service advisor lying, recall parts not in stock. I didn't think Borman could be outdone in horribleness but I was wrong: CASA Ford is sub-basement, zero starts levels of bad.

We had our van towed here when it broke down on a camping trip and Chuy went out of his way to fit…read moreus in to the schedule and get us back on the road. I really appreciate the hustle and great customer service. Thank you!

I was in sales/mktg for a US manufacturer for 32 years. After retiring I bought a VW GTI because I…read moreloved the car and still do. The problem is Sisbarro VW Service Dept. What a mess! I've had items stolen from my car while being serviced and on one occasion had a service writer tell me I didn't know what I was talking about when I complained about the strong smell of gas leaking in the engine compartment. Whoops!

We just purchased a 2021 Sierra 1500 from Sisbarro…read more Chad Walters was the sales person we worked with for a week or so while deciding on the truck we wanted. Chad is a great person, easy to work with, knowledgeable and did everything he could to ensure we have a great experience. We highly recommend Sisbarro and Chad for all your vehicle needs.

If I could give zero starts or Negative stars I would. I got my car literally 5 months ago in Nov…read moreas they were recommended by a family friend as they got their truck there back in 2024 time frame. I did a little bit of research of the 2021 Atlas but I did not do a deep dive like I normally would have as I trusted my sales person and my family friend to be honest and I didn't trust my instincts to not get this car. I have had nothing but issues with my car, and trying to get a hold of someone to help me. The two times I was able to get a hold of someone I got the run around. When I got my car I was told I would get a spare tire and my hood sensor fixed. After bugging the sales people and the service people and finally having to go in person and talk to a manager, 3 months later I got my hood sensor but never got my spare tire because the service manager never ordered one or grabbed one from a vehicle similar to mine. Fast forward to now, I was visiting family a few hours away, and my car goes into Limp mood in the middle of the highway and was stranded for hours. I was finally towed to the Volkswagen dealership nearest me as they are the only ones able to work on volkswagen because of the software, the mechanic there told me this is a known electrical issue with Volkswagens and to contact Sisbarro to talk to them about the issues and possibly get it fixed or trade my car in and get a different one. I try and call Sisbarro for hours and was not able to get a hold of anyone in any department. I call the next day, same issue I called for hours and was not able to get a hold of someone. I call that following monday and was finally able to get ahold of George the service manager at the Sisbarro Volkswagen where my car is, and could not help me with the issue I was having with my car. I was finally able to get down to Sisbarro today, and they originally gave me a KBB of $19,500 but then 10 mins later when the manager gets involved they drop it to 15K. they acknowledged its a manufacturing issue with Volkswagen and they knew a little bit about it before they sold me the car, but there main focus is making quota and sales. They don't care about the safety of their customers; they are very pushy and condescending to women. To add to it as well, the sisbarro Volkswagen wouldn't even look at my car until I talked to the GMC certified dealership people as that is where I purchased my car. Volkswagen have issues with Sensors constantly coming on randomly even when nothing is wrong, you cannot get your Volkswagen worked on anywhere else besides a Volkswagen dealership which when I asked about that they told me I could go anywhere. They will pressure you into getting a vehicle and low ball you if you trade in another vehicle.

Five Stars with a High5! Save Your Skin... Tint Your Car…read moreWindows! Cuts out 99% ofUV damaging rays! GeoSheild... Better than Sunscreen! I Finally did it! After three weeks of online research re: Auto Tint products/problems and visiting three other tint shops... I found Tommy at Tint Dealers. He 'gladly' gave detailed answers to my 'Many' questions and concerns about receiving the GeoSheild C2 Ceramic (Carbon/Ceramic Nanoparticle) tint I wanted. He went on to explain the process, tools and top notch technology he uses. This man is beyond knowledgeable and intelligent. He takes pride in his work and loves what he does. Easy to see in two seconds. 100% Trust Factor. In addition, to his many years of experience and reputation of precision perfect installs, he has built exclusive contracts with new car dealerships in Las Cruces. (Yes, I ask a ton of questions... but this man enjoys answering!) Just recently, he was called out to train pro tint installs in Miami FL. Unlike, other shops I spoke with, he guaranteed perfect results. Meaning, there WON'T be 'Normal' bubbles and wrinkles I'm supposed to smooth out, for 2 weeks, after installation. Oh... and I WON'T need window stickers that say "Do Not Roll Down!" He said, "That's Not 'Normal' with a quality product and propper installation. Another primary concern was, how do I know I'm receiving the exact GeoSheild C2 Ceramic product I'm paying for? After meeting him at Tint Dealers, seeing his stock and equipment... questions answered/decision made. I chose C2 Ceramic, 35 Driver/Passenger, 20 Sides/Back and 75 Windshield with a 5 Visor Strip. No more frying my skin in the sun under clear glass! From the initial phone call to final result I couldn't be more pleased! Worth 'More' than I paid!

From the owner: Keep your car's interior cool and protected from UV rays with our top-tier automotive tinting…read moresolutions.

From the moment I shared what I was looking for, Crystofer Le-Gandara immediately put me at ease…read morewith his professional and personable sales approach. At no point did I feel rushed or pressured into making a decision I wasn't comfortable with. Instead, Crys demonstrated a thorough knowledge of the vehicles I was interested in and provided clear, detailed information about the company's offerings-including warranty coverage, pricing options, and available services. He handled the paperwork efficiently and ensured I received all the services and benefits I was entitled to with my purchase. Thanks to his attention to detail and customer-first mindset, the entire experience was smooth and enjoyable. Crys, I'm truly satisfied with my purchase and am loving my new wheels. Thank you for making the process so seamless!

Had a great experience buying an suv. From start to finish I felt the team did a great job of…read morehelping me buy the car I wanted and could afford. The car looked nice to begin with, and then they took it away to give it some additional detailing and a full tank of gas. It came back looking like a new car. Spent the day after really checking out the car, and was thrilled with how clean the interior was, and how much maintenance work was completed to sell me a car that was ready to drive.

First time going in for service. Staff was helpful and courteous. Facility was nice and well lit…read more Customers get complimentary coffee and free WiFi. Got the job done sooner than I expected.

I'd leave zero stars if I could. This fools are awful in very possible way. They made buying a…read more$25,000 car with cash so very difficult and lied to me repeatedly. They agreed to deliver the car with 4 new tires, after about 6 months my mechanic informed me they were dangerously bald and that they were not new, but in fact the original 2018 tires (I bought it in 2021). They lied about several other things including letting me drive 1 hour to see the car and when I got there they told me they couldn't get me keys to get in it or drive it. Every inch of this transaction was difficult, fully of lies, unreturned calls, and absolute ineptitude. I don't know why Honda would allow their name to be on this mess of a place. HORRIBLE!!