My wife and I were heading to California from Arkansas for Christmas with family when I drove over…read morea curb in Las Cruces and the car started making a horrible noise. It was Sunday night and nobody was open. We spent the night and were at Viva Toyota just as they opened at 7:30 AM. We spoke to Lee Cardenas in Service and he grabbed our keys and went to drive the car. Fifteen minutes later he brought our car back and they had tightened a bracket that had been knocked loose when I went over the curb. He told us no charge and we were out the door. The car was purring when we left the lot. Thank you Lee and Viva Toyota for getting us back on the road. We couldn't have asked for a better turn out.

Finally got someone to answer phone in the service department. I understand things get busy which…read moreis why I tried at different times. Had a simple question "Do you have any specials going on for oil changes". Response was " I don't know, you'll have to look online". Really? Isn't it their job to know? Maybe being the only place in town for Toyotas makes them indifferent in providing customer support. Unfortunately this isn't the first time I've encountered this type of "non-service" but thought it might have been an isolated incident so thought I'd give them another chance. I'll be taking my business to an out of town Toyota dealership.

We just purchased a 2021 Sierra 1500 from Sisbarro…read more Chad Walters was the sales person we worked with for a week or so while deciding on the truck we wanted. Chad is a great person, easy to work with, knowledgeable and did everything he could to ensure we have a great experience. We highly recommend Sisbarro and Chad for all your vehicle needs.

If I could give zero starts or Negative stars I would. I got my car literally 5 months ago in Nov…read moreas they were recommended by a family friend as they got their truck there back in 2024 time frame. I did a little bit of research of the 2021 Atlas but I did not do a deep dive like I normally would have as I trusted my sales person and my family friend to be honest and I didn't trust my instincts to not get this car. I have had nothing but issues with my car, and trying to get a hold of someone to help me. The two times I was able to get a hold of someone I got the run around. When I got my car I was told I would get a spare tire and my hood sensor fixed. After bugging the sales people and the service people and finally having to go in person and talk to a manager, 3 months later I got my hood sensor but never got my spare tire because the service manager never ordered one or grabbed one from a vehicle similar to mine. Fast forward to now, I was visiting family a few hours away, and my car goes into Limp mood in the middle of the highway and was stranded for hours. I was finally towed to the Volkswagen dealership nearest me as they are the only ones able to work on volkswagen because of the software, the mechanic there told me this is a known electrical issue with Volkswagens and to contact Sisbarro to talk to them about the issues and possibly get it fixed or trade my car in and get a different one. I try and call Sisbarro for hours and was not able to get a hold of anyone in any department. I call the next day, same issue I called for hours and was not able to get a hold of someone. I call that following monday and was finally able to get ahold of George the service manager at the Sisbarro Volkswagen where my car is, and could not help me with the issue I was having with my car. I was finally able to get down to Sisbarro today, and they originally gave me a KBB of $19,500 but then 10 mins later when the manager gets involved they drop it to 15K. they acknowledged its a manufacturing issue with Volkswagen and they knew a little bit about it before they sold me the car, but there main focus is making quota and sales. They don't care about the safety of their customers; they are very pushy and condescending to women. To add to it as well, the sisbarro Volkswagen wouldn't even look at my car until I talked to the GMC certified dealership people as that is where I purchased my car. Volkswagen have issues with Sensors constantly coming on randomly even when nothing is wrong, you cannot get your Volkswagen worked on anywhere else besides a Volkswagen dealership which when I asked about that they told me I could go anywhere. They will pressure you into getting a vehicle and low ball you if you trade in another vehicle.

Vick was super helpful in getting the exact car I wanted made the process super easy!read more

Quality of their service technicians, don't trust their work. Service manager is absolutely great…read morebut she only does what the technicians say. Do not take your car there they will keep it way to long and add issues that don't need done.

I called and inquired for an out the door price on a Toyota Corolla and I was told I would get a…read morecall right back and that "Nobody beats a Sisbarro deal!" I haven't been called back and it's the next day and the day is more than half way through... I guess they don't want to sell a car....I will not be doing any business with them...

Buying a new or used car is always so stressful, Ron and Norma made it very easy…read more They worked with me, I just want to say Thank You so Much. I really appreciate the way I was in and out of there and didn't have to sit for 8 hours. Thank-You Julie

I hope I get this correct but here goes. I had to get another truck when in New Mexico. All…read moregood, great 2024 Chevy 2500 HD. Off we go to the rest of the US of A with temp tag on the truck from New Mexico Fast forward, we get home (about 2 months later) and try to register the truck. Nope, because I didn't register in NC within 30 days, they assumed my insurance lapsed. (curious why at this point they were not notified). So call to the dealer, NC and NM DMVs and the lien holder. Seems the dealer didn't sent it over as they used a 3rd party and it finally made it through the system about 1 (2 months late) week ago. Dealer then says, "we did all we can do at this point" My assumption is it is all fixed now. Insurance thing fixed! Time for the tag, No Bueno! Title info has not gone to NC. Call to both the lien holder and the dealer. What do you know! The dealer made an error and is overnighting the fix. (didn't tell me what) and MAYBE just MAYBE! I can get my tag next week .... stay tuned.. (I am sure there is more to this story.) At this point, It's become a nightmare. (I am on temp tag 3) UPDATE 8/14 - Seems the lender had an issue with the title so now the dealer has to do something. Waiting to hear back about this CRAP now! Ok blood is starting to boil. Over 3 months.!!!!!!! I need resolution! UPDATE 8/18 - Sent this email to BRAVO and no response (didn't expect one - IDIOTS): Saul Tena, (hes a manager lol) Can we please resolve this finally? Next week will be my 4th TEMP tag! I have never EVER had a situation like this that has gone on for MONTHS! I just want my tag. Something dealers do every day. Also some sort of compensation for dealing with this for over 3 months! from the lender today: At this time, Mark, the original title has not yet been issued by the DMV. It can take up to 6 - 8 weeks -(REALLY!!!!!!) for the title to be issued. On the other hand, a note on the account shows that we sent a letter to your originating dealership to inquire if the title paperwork has been forwarded to the local DMV to complete the process of title perfection. In the meantime, kindly allow some time for the process to be completed. Almost 4 months and still no title at the lender. They never sent it until I started asking about it. Don't use them! Good luck if you do.

I had to schedule a service appointment. Once I arrived they then told me that it was not an…read moreappointment, I had just scheduled to drop off my car. Then they said I would have to leave it there for 4 to 5 days. I told them to just, actually, schedule an appointment. They said it's somehow impossible. Whoever runs this department, that can't even organize a repair schedule without impounding vehicles for a week, shouldn't have their job.

45-minute wait for a courtesy shuttle, slow service involving having supposedly ordered the wrong…read morepart, incompetent and stuck-up service advisor lying, recall parts not in stock. I didn't think Borman could be outdone in horribleness but I was wrong: CASA Ford is sub-basement, zero starts levels of bad.

It's been nothing short of a nightmare dealing with casa. I bought a 2026 F150 and traded in my…read moresuper duty 3-14. The wheels they put on it were rubbing more than we noticed on the fast test drive. I was having to make a 3 point turn to get it out of the culdesac. We gave them a call to see what they could do and they said to bring it in early Saturday. We live over 45 minutes away keep in mind. We did and they said they couldn't do anything that day but they could give me a free tank of gas and a wash. We were there for 3 hours. Got my truck back and they didn't even clean the inside. We give them a call again to make a time to drop it off and get a loaner car. A hair over a week later it was ready for pick up. Cool. Still sort of rubs but whatever. Then my bank reaches out to me to tell me I'm delinquent on my super duty. They never received payment for my trade in truck. Also my temps are now expired because of this. No one will return my calls. I've left countless voicemails and talked to finance who seemed to have no idea what they are doing. They're giving me the run around. The manager we dealt with no longer works there and the salesguy is also getting the run around. Just pay off my truck!!!!! Give me a call and actually do your jobs before my credit is ruined from this.

Words cannot express how much I love this place and l can honestly say I've never been anywhere…read morequite like it. They have everything from art & apparel to vintage motorcycles and jewelry and despite it all being quite eclectic it all comes together to make a wonderful artistic experience. I actually heard about it because a local ceramics artist was selling her tequila cups there and I had to have one. But what I found was a place that I could spend hours in just admiring everything. And it really feels like they are bringing a unique artist community together under one roof. The staff is very knowledgeable and friendly and although they only have weekend hours they all can set you up with appointments. This is not a place you are likely to just stumble upon but it's definitely worth go out of your way to visit it.

The Hood has the absolute coolest art and staff. I was traveling and wish I'd had much more time in…read morethere, but I was so impressed with variety and quality of both new and old, artful items. Can't wait to go back!

Buying from this dealer really changed my car buying experience. There was no pressure. We found…read moreexactly what we wanted in excellent condition. We were honored to be the first buyer of a fully electric vehicle sold by the dealership. They helped us avoid having to buy our vehicle sight unseen and shipping it ourselves. They did the work for us and presented us with a beautiful used vehicle that has a new full factory warranty just as if we bought it new and at a GREAT PRICE! What nice people! Scott, who is a veteran by the way, and Chyna were delightful to deal with. This family-owned dealership does not carry any wrecked vehicles. They are dedicated to making buying a used car easy, reliable and fun! No pressure! Just like buying a car SHOULD be!

We had our van towed here when it broke down on a camping trip and Chuy went out of his way to fit…read moreus in to the schedule and get us back on the road. I really appreciate the hustle and great customer service. Thank you!

I was in sales/mktg for a US manufacturer for 32 years. After retiring I bought a VW GTI because I…read moreloved the car and still do. The problem is Sisbarro VW Service Dept. What a mess! I've had items stolen from my car while being serviced and on one occasion had a service writer tell me I didn't know what I was talking about when I complained about the strong smell of gas leaking in the engine compartment. Whoops!

It was in an unusual place and hard to see where the shop was. I was a little hesitant, but this…read morewas the only shop available. The gentlemen (Alex & Louis) here were very respectful and pleasant to talk with, they kept me updated on the phone and the price was reasonable and the work was clean and quick. They left the inside of the car tidy and didn't try to upsell us. They will be our new frequent mechanics from now on, I hope they keep up the current work ethic and would totally recommend their shop.

Answered right away super nice and reliable. he's very trustworthy definitely recommend…read more Really good customer service