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Escondido, CA

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Carzone

4.5 (111 reviews)
Open • 9:00 am - 7:00 pm

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CRly S.

Spoke to Tomas around August 15th about a Tacoma they had for sale. Couldn't buy it then because I was leaving for a 10 day trip. Came home from a 2nd trip today after being home for less than 48 hours a week ago and the price magically increased $5,000. The salesman said that Tomas said the old ad was an error. Well I have a picture of the old ad and the only error is letting Tomas lie to the customers and sales people. Buyer beware.

Here are some pictures of our the car tags that was mailed directly from car mart, contract, and a picture of our  non-operating car.
Susana C.

I'm updating my yelp review, due to hopefully putting this whole situation behind us, we stood in front of a judge today, my faith & prayers were answered and this mega mind in ripping people off has been answered, Mr. Roberts has to pay for the repairs to our vehicle. People get the word out and stop this crook from staying in business DO NOT BUY CARS @ CARMART in National City,Ca. It has been a nightmare to work with this man. Thank you in advance for everyone who took the time to read & share. What could I say, I wish I was updating this review to tell you that there was a positive outcome, that Mr. Ben Roberts was willing to do the right thing. The night I wrote the first review he reached out and said to let's try to figure something out. That maybe he could get an approve to go 50/50 to have the car repaired, and I agreed to do it cause I wanted our repaired. But days went by and nothing. So I spoke to the auto repair shop where the vehicle has been and ask them to get me an estimate in writing so I could present to Mr. Roberts. So I reached out him again, and again til finally he reached out to me. I shared with him what the auto shop had given me. And they are had said they could repair the car with a used motor for $6,200 give us a year warranty on the motor and he declined and said "NO" we had to go through people he knew. The estimated he had was for $7,500, but didn't want to share where, how many mileage the motor had and won't provide nothing in writing, and he declined and starting yelling at me that I was too demanding and he was going to do it his way. ..and my response was that why we're in the situation were in because we trusted you the first time around with taking care of noise that the car had.(we didn't need in writing, we had his word) And his responded was it was out of courtesy. Lol. So I reached out to a place that would be willing to mediate between the two of us, because I could not tolerate how this person wants to continue to be disrespectful and pushy. I could not handle it anymore, along with mourning my loved ones (a niece, my grandfather and a very special family friend)...I didn't have the strength to continue basically begging him to take care of what should be done right the first time. And he declined working with them. After he declines he messages me again about the story of us racing the car home, on freeways we don't need to take to get home, shady of him and his so call call Mickey Mouse mechanics...I will definitively give you guys a update because this situation will have to be escalated to the next step...I hope people stay away from this place and hope there is a positive outcome for us like there was for them when we handed them a 14,500 check.....ty for taking the time to read.

Javi N.

Super fast and great experience. I love my ol truck and we have been through a lot. Good times, bad times, fun times. Road trips, drive ins, picking up all my drunk friends being an uber driver before uber existed. Don't think my truck qualifies as an uber though. Too many band stickers on the back and it's dirty, and there's a dent on the side that I refuse to fix. Anyways, enough about my truck that nobody cares about, it's out with the old and in with the new, and this was the place to do it. I came here and got a very good price, good service and they even recommended an insurance company. The owner Ben knows what he is doing and he is very helpful, sometimes he is there, and staff is great as well. Maybe I can actually uber now that I'll have a snazzy new car :)

Love my new car!

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Review Highlights - Carzone

“CarMart has a great variety of cars, in fact it is a little bit too crowded but I knew what I was looking for.”

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Dalton Subaru - Oil all over my engine bay bec they left the cap off!

Dalton Subaru

(840 reviews)

Purchase a vehicle from Subaru Dalton in National City in…read more San Diego CA a few months back for my daughter, it was her first vehicle for attending university, I want to say that this the first time I ever felt I was treated honestly and fairly by a car salesman they were very easy to work with and understood what we needed and were looking for. its the first time I felt like we made a good decision after purchasing a vehicle, finance did not try to pull a fast one on us during the signing, I want to say it a very good dealer to work with. Thank you Dalton of National City.

Brought my car in for service today. Really enjoyed the customer care here!…read more Catherine was amazing!! she actually listened, cared about what was going on, and was genuinely joyful throughout the whole process. I really appreciated that. But as a dad, what REALLY sold me was the kids' area! My kids had video games to play, books to read, and LEGOs. Usually bringing the kids while dealing with car stuff is a mission, so having a space where they were actually happy and entertained was a huge win. Honestly, that alone makes me want to come back here for my future Subaru needs. Yeah, dealership prices can cost you an arm and a leg...but when you add great customer service, complimentary coffee and water, clean bathrooms, AND a legit kids' area... I can see myself coming back. They even have a little shop with Subaru gifts, gear, and accessories, which was pretty dope! They also have a free pet tag station!! Great experience overall, and big shoutout to Catherine and the team for taking care of us!

Dalton Hyundai - A nail in my tire

Dalton Hyundai

(85 reviews)

I went car shopping with my dad who is in a scooter and after idk 5 or 8 dealerships we were really…read morefeeling fatigiued (mostly me) My dad is very particular .. he was looking for a dealership where the sales people weren't hankering for a sale and being pushy, while also wanting to feel like he was getting a good deal. We came on an evening and found a young man who was very courteous and nice to my dad, and his sales partner was very friendly and asked my dad a ton of questions. Honestly if you really want a sale, be extra nice to handicapped people bc my dad was in a better buying mood. Maybe it was relating to being filipino who knows, i dont know the secret sauce or what my dad was looking for LOL Overall my own experience is based on their treatment of my dad, getting him in a car that was close to the number my dad wanted to pay. We ended up getting a Hyundai Santa Fe (Honestly, spend a little more on some bells and whistles bc I wasn't paying attention and I really wanted the mirror controls where you can program garage opener and gate)

Oh my wow. When I thought it could not get any worse, it absolutely did. My husband purchased a…read moreHyundai as well a few months ago, but he ended up getting it from Tustin (long story short, Dalton didn't have what he wanted at the price point Tustin was able to give). So fast forward it to now there was a mechanical issue with the car and it completely died. We decided to tow it to Dalton since that is where I purchased my car, and wow, yeah, never again. After the car arrived he called to make sure it made it and ask approximately how long will it take for it to be inspected and diagnosed. Answer? We will not get to it for at least 15 business days. I'm sorry what?! Not only that, they told us that they do not have any loaner cars for us to use because they are all taken right now. So today, I just called a different dealership, explained the situation and also mentioned I was looking to go to a new place for my own Hyundai and yes! Right now, I am just happy knowing I will never have to ever go back to Dalton and I will gladly drive a bit further to a place that actually wants our business and wants to help us. Oh and p.s. that new AI answering system is absolutely infuriating.

Honor Buick GMC

Honor Buick GMC

(76 reviews)

Great service by the guys! I bought a at4x and love it! John pierre found the right truck and had…read moreme in and out! Will be back to service!

Extremely disappointing experience with Honor GMC from start to finish…read more I originally came in for a specific vehicle, but they first tried to sell me a different one that had been sitting on their lot a day longer because, as it was explained to us, it would help their numbers. That plan quickly fell apart when the employee bringing that vehicle over to the lot crashed it. At that point, they moved forward with selling me the vehicle I originally wanted. While we were already well into the paperwork, we found out that vehicle had a dead battery. Their solution was to pull the battery out of the vehicle that had just been crashed and put it into mine. With the paperwork about 90% complete, we agreed so we could finally finish the purchase. Then, while my husband was wrapping up in finance, we were told they had recently fired their detailing company and couldn't even wash/detail the vehicle before delivery because the new company wasn't starting until the following day. Our sales rep told me to have the vehicle detailed myself and that they would reimburse me up to $200. So, I did exactly that. When I called afterward to get the reimbursement I was promised, the same rep had the audacity to ask me for a "due bill" showing IN WRITING that they owed me the money. The entire experience was messy and unprofessional. We were purchasing a vehicle for around $100,000, and somehow the process included being pushed toward a different vehicle to help dealership numbers, that vehicle being crashed, a battery being swapped out of the crashed vehicle into ours, receiving our vehicle without it even being washed, and then being questioned over a reimbursement their own salesperson offered us. Typical car dealership games, and exactly the kind of experience people dread when buying a car. Save yourself the time and frustration. My $100,000 would have been much better spent somewhere else

Karz Plus

Karz Plus

(99 reviews)

I had a terrible experience with Karz Plus and will not be coming back. I was misled about my loan…read moreapproval and allowed to take a vehicle home, only to be told a week later that the bank rejected the loan and that I needed a co-signer. To top it off, the car was stuck in manual mode, and the staff didn't even know how to fix it. Honestly, I'm glad this happened because they were practically trying to sell me a lemon. When I returned the vehicle, they gave me my deposit back as a check instead of returning it the way I paid. Because of check-cashing fees, I'm literally losing money out of my own deposit just to access my funds. While Stephen was polite to work with, the overall sales process felt manipulative and aggressive--especially with Benjamin pushing hard to make a sale before anything was actually finalized. Save yourself the stress, headache, and lost money, and go somewhere else that is honest and transparent.

Within just three months of purchasing my car, it started having serious issues. The only time this…read morecompany communicates is when they want money -- otherwise, they completely ignore you. I have a warranty and followed their instructions to take the car to a specific mechanic. It's now been over a week, and I've received zero updates or communication. On top of that, the mechanic they sent me to can't even work on the vehicle. My car has been sitting in a lot uselessly, and I've had to spend $80+ per day on Ubers just to get to work. This entire situation is unacceptable. I will be filing a formal complaint with the appropriate consumer protection agencies, and I am now considering getting legal representation to handle this. Do not trust this business. Save yourself the stress, money, and time -- go somewhere reputable.

Perry Ford of National City - To the close distance that perry is located so very close to the National city Blvd.

Perry Ford of National City

(497 reviews)

I called Perry Ford in National City for a recall on my 2025 Ford Ranger. I got through to the…read moreservice department with no difficulties or long waiting times. The service person patiently answered ALL my questions about the recall. In 2 days Perry Fords Mobile service came to my house and performed the recall repair. Even though Aaron Ford is close by, I will continue to use Perry Ford for my service and vehicle purchases. Even if it means driving to National City. Very disappointed in Aaron Ford of Poway they used to be good.

DO NOT give this dealership your business!! I repeat DO NOT…read moregive your money to this SCAM of a dealership. I purchased a 2017 Raptor back in January, and was shown paperwork and promised this car was inspected with top level quality and care. Only to be finagled. I've owned this car less than 4 months and now it's having it engine replaced. When shown the paperwork plus the CarFax Report and says they inspected everything. But how do you miss an engine on the verge of needing to be REPLACED ?!? Ohh and guess what after having it sit there for more than a week already with only 1 call update, I had to call a week later while on vacation. To demand what situation was on my truck. I also purchased an extended warranty from them and again was fed the bullshit of "this warranty is good at all Ford Dealerships".....guess what another lie. Took it to Ford of El Cajon only to find out they couldn't find my warranty I purchased. STAY AWAY FROM THIS DEALERSHIP !!! Owned quite a few cars and this is by far the WORST experience I've had to deal with. DO NOT waste your time and especially hard earned money in this economy with this unprofessional, misleading, and conniving place of business !!

Carzone - car_dealers - Updated October 2026

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