Went above all expectations and highly recommend this business. The only shop that works on my…read morevehicle. Transmission issues. Came back they reprogrammed my computer and shifts like a new. Thanks to Steve and all crew

Last night, I had a blowout on Interstate 55 near exit 37 on my utility trailer, and unfortunately,…read moreI didn't have a spare with me. I first googled "tow truck near me" and ended up connected to what appeared to be a call center--they quoted me $850, which was more than the value of the trailer! I searched again and found Pro‑Tire, and I'm so glad I did. They came out quickly, brought a new tire, and had me back on the road in no time. The total cost for roadside service and a new tire was only $200. Exceptional service, fast response, and very reasonable pricing. Highly recommend Pro‑Tire for anyone in need of honest and reliable roadside help!

Vehicle advertised online they don't have. This should be illegal. Big waste of my time and very…read moredisrespectful to your customers

Had a great Experience buying a vehicle the other day. Brought my older parent's to purchase a…read morevehicle and they made the whole experience very straightforward and easy. Very much appreciated that! Thanks so much, Wes H.

We've been coming here for 15+ years because they are always honest, and provide reasonable prices…read more When my mom, Tomoko, needed an opinion on a used van, they even did a pre-purchase inspection (very reasonably $) for us- helping us avoid a disaster. Always friendly, helpful and conscientious. I simply ask them "would you do this if this were your car"- and I trust them.

The guys here were very friendly and down to earth. They fit me in in a jam and I felt were…read morestraightforward and honest. Would definitely go back.

I purchased a new Bronco from Sam Leman Ford in Bloomington, IL on May 27, 2026. At the time of…read morepurchase, I was told all of my paperwork would be emailed to me. More than 30 days later, despite two phone calls, leaving messages expecting return calls and two emails requesting the documents, I still have not received them. This level of follow up is unacceptable. Once the sale was complete, customer service seemed to disappear. Providing customers with their purchase paperwork is a basic responsibility, and I shouldn't have to repeatedly chase the dealership to get documents that should have been sent weeks ago. Very disappointing experience to say the least.

Great selection of new and used cars. Our salesman, Matt Chasteen, was very helpful and informative…read morewithout any pushy hard sales. After filling out the paperwork with Matt, we were introduced to the closer, Amy, who handled the final paperwork. Again, without any hard sell, she presented some additional products that we might want to purchase. In all it was a very pleasant experience. I would heartily recommend Sam Levan Ford of Bloomington IL.

Only can comment on exhaust work I had done by Joe. He is excellent and the best in town!! Owner…read moreis friendly and easy going. Shop is always immaculate and well maintained. Support small and local businesses!!

I lived in Bloomington for 12 years & Alan was my mechanic the entire time. Always fair and honest!read more

I blew a radiator hose at 5:30pm on a Monday. I'm stuck at Walmart and the Walmart associate calls…read moreDiamond Automotive and Alan. "No problem just let me know how long until it's towed over" he says. AWESOME SERVICE! Even going above and beyond after hours.

I must say, this team knows how to put the customer first…read more I should begin by saying that we love Hyundai vehicles. Our last 4 have been Hyundais (2 Sonata and 2 Santa Fe). I say this to explain that we love the company. Now let me explain why we love this dealer. First, and foremost, their service department is the best we have ever dealt with. They actively work to build a rapport and relationship with each owner, and do what they can to make the experience satisfactory. Even if you don't buy a vehicle from them, take it to them to be serviced! Now, their sales team. As I said, we've had 4 Hyundais, but only the last two have been purchased from them. Our first was not purchased due to a less than satisfactory experience with a salesperson that was not customer-centric. The second was because they did not have the specific used vehicle we wanted. Our last two vehicles, however, have been the most painless purchases we have ever made. Not only did they offer several options as far as vehicles, but the negotiation process with both vehicles was without all of the "let me check for one more discount" back-and-forth that happens at some dealers. You can quickly get them to the "This is the payment amount we want per month" and they will do everything in their power to get it there. As long as Hyundai keeps making vehicles that we are happy with, we will continue to use Extreme.

Another update: 5/18/2026 3/16/2026 dropped car to local…read moredealership in Quincy, IL. I have not seen the car since. They have now replaced 2 transmissions, the engine, the axle, spark plugs, and now 2 catalytic converters. Still no help from the dealership. Talked to the GM on 4/22/2026. First thing he made clear was he was not going to help until I removed my social media post. I informed him when I made that post, it was removed within 24 hours so then he was willing to speak with myself and my husband. He ended the conversation with a promised return phone call. He has yet to call us back. I have reached out since via phone and email. All I want is for someone to listen to me and help me. I have been nice. I have been respectful. I have not found one helpful person within this company. I do not know what else to do at this point.

I can't say enough good things about the folks at Douglas Dodge. They are REAL, professional,…read morefriendly, knowledgeable, and care about PEOPLE above all else. Every single person we spoke to and dealt with was so very personable...I honestly felt like I was working with family. Every step was handled in such a laid back and relaxed manner while maintaining professionalism. We were so well informed. My son got an incredible truck at a far better price than any dealership we checked within 100+ miles. So very grateful to them all.

Easy, smooth, and hassle-free car buying process. Gordon was our salesperson and he was responsive,…read morethorough, and friendly from before my wife and I stepped foot in the dealership to the point we drove off the lot with a new car. The car we inquired about was all ready for us by the time we arrived, and it got a thorough cleaning, air in the tires, and even some extra gas to get us home which is not something dealers often do these days. I would highly recommend Gordon and the Douglas Dodge team for a new or used vehicle. I was happy to know that I could take the car off for a spin myself as well as take it to a nearby mechanic to do a pre-purchase inspection before finalizing. 10/10!