I had an amazing experience with eyeliner tattoo laser removal at Elix scalp studio! The staff was…read moreprofessional, the procedure was comfortable, and the results were fantastic. Highly recommend!

I had my eyebrows, and my lips done by a highly trained, professional lady named Eli! Very pleased…read morewith the service she provided!! Eli makes your experience the best possible. Would highly recommend Eli to anyone considering microblading! Clean facilities, and outstanding service! Waxing by another professional was also a great experience. The ladies at the salon are very friendly and welcoming! A very happy client, Dar

Laser Hair Removal Experience - Disappointed and Let Down…read more I'm writing this review to share my factual, lived experience with Laura so others can make informed decisions. I was a loyal, trusting client who purchased a full body laser hair removal package that included 8 sessions and one additional if needed. Despite this, I was only provided with 8 total sessions -- yet she falsely claim I received "10+." I have detailed records and time-stamped screenshots that prove otherwise. My first session -- done with single pulse mode -- was the only one that produced significant results. When I asked to continue with that mode, Laura (the tech) refused, saying "it takes too long." She used glide mode for the remaining 7 sessions without my consent. Treatments were rushed, poorly done (missing many areas), and produced minimal results. She later admitted in writing that I had made the request for single pulse mode and that she dismissed it. Instead of respecting my preference and safety, she increased the laser's intensity on a mode I didn't consent to -- putting my skin at higher risk for burns or irritation. At one point, Laura seemed open to fixing things. She said, "I truly want to make this right, earn your trust back, and get you results safely and comfortably," and "I never want you to feel taken advantage of or dismissed." But that follow-through never came. Now, both she and the owner of Lovella, Ella, have become cold and uncooperative -- refusing to take accountability or offer a fair solution. When I spoke up, they changed their narrative. They now claim I "rescheduled too often," despite me following the proper 4-8 week timeline between sessions. The 9th session -- part of my original package -- was never delivered, due to their delays. I followed all pre- and post-care instructions exactly. Ella, despite being the business owner of Lovella, who accepted my $2,000 payment, has tried to frame the issue as "between you and Laura." That's unacceptable. The business is hers, and the technician (Laura) worked under her name. I also raised concerns about burns and irritation, which were dismissed without even examining the affected areas. They've since tried to blame me with false claims about doing "home skin treatments," which I absolutely did not do. If they're referring to over-the-counter skincare, none were used near appointments - and certainly not in a way that would invalidate professional results or cause burns. To top it off, Ella ended her message with a veiled threat: "If you choose to leave a negative review based on inaccurate claims, that is to your discretion." Let me be clear: every claim I've made is backed by dated screenshots and written communication. I was denied services I paid for, gaslit, and treated dismissively when I voiced concerns. I asked for a fair partial refund or additional sessions done correctly by someone qualified -- and they refused. Their most recent response was not only dismissive, but full of contradictions. They told me not to contact them by phone (only by email), yet Ella previously asked to have a phone call about this issue. Plus I have never called them about this... Laura now claims she no longer works at Lovella, even though Ella had just told me she works part-time. Which is it? Worst of all, they continue to ignore my documented concerns about burns and ineffective treatment. This entire experience has been frustrating and deeply unfair. I'm not sharing this out of malice, but to protect others from going through what I did. Even now, they are trying to intimidate me into silence. I no longer trust Laura with something as vulnerable as my body, and I encourage anyone considering treatment there to proceed with caution. Final Note: I've stayed respectful throughout and was open to a fair resolution, but they dismissed my concerns and refused to engage further. I'm only sharing this publicly because they left me no other option. I used to love Lovella. This experience has been soul shattering. The betrayal is what stings the most...

Not only is Laura's work absolutely amazing, she is too! As a long time client, I have had the…read moreopportunity to get to know Laura as she's done my lashes, brows, and facials over the years. Her work is amazing and her attention to detail is beautiful. She is so talented at every service she offers. Laura never fails to make me feel absolutely gorgeous when she hands me the mirror. I have never had a bad experience with her, and love the way she uplifts me and I'm sure she does the same for her other clients.

Katie was awesome! I went in for a cut and dye and she helped me make some decisions when I wasn't…read moresure. She explained what she was doing which was nice especially since I don't get my hair done often. She makes great conversation and made me feel comfortable. I should've taken before and after pics but just trust that my hair looked better when I left haha

Great service and fun vibe at the hair Company. Highly recommend such a talented team and owner.read more

Not recommending this place. When I arrived, the first thing…read moreI noticed was that the pillow sheet was stained. I had to ask her to change it before even starting. I also asked her twice ,once over the phone and again at the appointment ,what glue she uses. She repeated the same brand both times, but when I asked to see it in person, she suddenly said she had "changed it" and showed me a completely different product. I booked a classic set, and she didn't even finish the outer corners of my lashes. The result looks uneven and incomplete. I tried to reach her and tell her but no answer ! Im guessing most of these reviews are fake.

Love my new classic lashes! I should have done this sooner. The whole process was easy (except…read moremaybe staying still for an hour) and I love the natural-looking results. I will definitely be keeping these up. The BLING studio is in the basement of Annissa's home and it was bright, peaceful and clean. She did an excellent job and is very professional.

I was getting a facial done and the lady left twice during my treatment to take a personal phone…read morecall. She also had her phone in her pocket making noise on low volume the entire time I was getting my facial. It was very unprofessional and not relaxing considering when you get a spa treatment done you don't want some random noise playing in your ear. step up the costumer service or you'll loose more business.

Once again I booked an appointment one evening , online. I got a call minutes after to confirm it…read more I requested Binal....who is so gentle and professional.

Came here to get an eyebrow wax and tint, as I was out of town and couldn't see my usual waxer(for…read morecontext I've been getting my brows waxed for years with no issues). To start the waxer was incredibly rough, constantly grabbing my head and jerking it around, pressing into my eye socket and waxing the skin off my eyelids, not to mention at no point in time did she attempt to correct anything when I informed her that the witch hazel was burning (most likely due to my skin being ripped off), the only answer she had was I had "sensitive skin" (I do not have sensitive skin and have never had issues with waxing) I ended up leaving with swollen eye lids, ripped skin and a horrible tint job.

The waxing I had done was new to me so I can't really compare this experience to anywhere else…read more What I will say is the staff was very friendly and the woman doing the waxing was so quick. It was relatively painless so in that context she knew what she was doing. She also sold aftercare products that have helped to ensure no ingrowns. Things I didn't love: she was quick but not super precise. For instance, when I've had my eyebrows or legs done in the past, the aesthetician would wax, then go in with tweezers and make sure to get everything. That wasn't a thing here. She also had me change and lie on the table with my bottom half facing the door...a door she went in and out of several times which made me feel exposed should people walk by. And lastly, she put the used waxed strips on the table so when I rolled over, they might have stuck to me. The same happened with my sister who was there at another time so it seems this is just sort of how it works.

Shannon at the Beauty Studio was my makeup artist for getting a full face of makeup. She was very…read morefriendly and talkative during the whole session. She constantly checked in with me to make sure I was happy and comfortable with how the makeup was progressing. At the end of the session, I was given a small container of dry shampoo as part of the package. Check out her IG page to contact her for bridal makeup: @glambyyshan.

Alyssa was amazing! She helped me right away to find a brow pencil I'd purchased before and she…read moreeven applied it for me. I was in and out in 5 mins or less. She was so knowledgeable and friendly. She made my day.