You get charged tax for $1 promo small cone?…read more You get carded for free ice cream cone on your birthday even though you have a coupon that you need to present at purchase. When there is any type of deal, you cannot use carvel cash or gift card combined here. When there is a promo during national soft serve week, you need to know the promo. If you don't, they will charge you regular price and not offer you a free coupon, shirt, etc.

I stopped by on my way home, but I haven't been to this location in years…read more The employee was very friendly. I wanted a pistachio flying saucer they had other flavors, but the cookie was broken, and they looked small. So I asked if they had any in the back. The cashier said no, but she can make one for me. I declined it wasn't frozen it was soft serve and would have melted by the time I reached home.

Sadly, this East Meadow Carvel has gone downhill. What was once, the best Carvel in the area, is…read morenow a disaster. The new owners do not keep the same high standards the previous owner did. After giving this store a few chances, I'll now give my business to another location. I order chocolate sprinkles on my sundae; each time I have gotten other things in my sprinkles such as cookie pieces, nuts, etc. The cross contamination is a constant. The toppings bar is an unsightly mess. It's gross, unsanitary and dangerous if you have allergies. Hot fudge, peanut butter sauces are no longer generous even when ordering full price. Last time most of my was on the cover, that's all there was. Ir was as if I just ordered vanilla ice cream with a blend of chocolate sprinkles and whatever else fell into the sprinkles. The sprinkles have an unpleasant waxy texture and zero taste now. All in all. I truly miss the old owners and their quality standards. For sure, I won't be going back to the EM location again. YUCK!

They had a great variety of soft serve flavors! We all enjoyed our ice cream, and the team was very…read morefriendly and helpful. It was just like every carvel I remember from my childhood!

My experience at Itgens was incredible! The staff were extremely friendly, welcoming and sweet…read more Grace always treated me nicely and made me feel loved and appreciated here as a customer.The atmosphere of the place was really awesome and gave me that old-school retro like American diner kinda vibe which it does PERFECTLY well. But if not most importantly what I love about this place the most. The food is amazing, especially in my opinion their home made French toast and I love how all their ice cream is homemade and very fresh. The hot fudge all over my ice cream sundae made it PERFECT!

If you want that classic mom and pop vibe this is where you gotta go. They have an assortment of…read morestuff on their menu and prices are very reasonable. Portion sizes is also huge. Staff was kind and personable. Def will be back.

I've been craving for some frozen yogurt for a while. I asked the man behind the counter what are…read morethe ingredients? He had no clue and I think it was the owner there as well. I asked if there was any corn syrup in the frozen yogurts , he was unsure. I decided to goggle the name and yes there was corn syrup in the frozen yogurt. Not really much of a healthy alternative. It is also made from bioengineeried ingredients. Which is a huge disappointment.

Cotten candy is probably the best flavor. High school children running the shop failed to provide a…read morevariety of toppings during business hours. NO FRESH FRUIT, GUMMIES,etc. Just chocolate and peanuts which my child is HIGHLY ALLERGIC to. THEY SHOULD HAVE PROFESSIONAL ADULTS RUNNING THE PLACE!

I went there earlier to buy something while I was waiting for the bus. The cashier was very…read morerespectful, and the store was clean and well-kept. I didn't really get to try much because I was in a rush, but I would definitely recommend this store to anyone!

I was in the neighborhood I have seen this cafe before but…read morenever stopped by, since I found a parking spot right in front of the store I decided to go in. Nice cafe very clean, nice seating area. They have a wide variety of gelato and coffee. I first asked for a sample of the tiramisu gelato, it taste good so I decided to get a small cup for $6.00. I will definitely return to tasted there other flavors.

My friend and I brought in a coupon for a free ice cream cone, no minimum purchase, no nothing…read morerequired but showing up, and were astonished to be told that the coupon covered only the cone. As in, literally, you only get a free empty cone. Oh, you wanted actual ice cream to go in that cone? That'll be seven dollars. It's a rather "clever" scam in that it does work in the short term: we did buy ice cream. However, for the longer term, it's a spectacularly stupid idea. My friend and I were so offended by this ludicrous deception that we will never be returning, and we've already been sharing with others how shady this business is. (People's jaws drop when I tell them what the coupon literally said vs. how the cashier interpreted the coupon's meaning.) Fool me once...welp, can't wait for the incoming Insomnia cookie place to open up a couple blocks away!

My son and I love this place Great variety , always fresh and great nice staff. They cookies are…read morepretty sweet but that's why you come here .

Stopped by this ice cream place after the MMA fight last night at UBS! And let me tell you it was…read moreincredible. The stuffed ice cream doughnut was delicious. The place was beautiful and clean. The selections were incredible and the worker was the nicest sweetest guy in the world. I definitely definitely recommend you try this place.

Filled me with joy!…read more Great customer service!!! Definitely worth the visit from Harlem! Banana Pudding favorite favorite!!! My son loved something called Panda I think favor. My daughter had stuffed donut dessert. This store was simply a gift to my family!

The other day I had a total cake catastrophe. It was my 4-year-old's birthday, and the original…read morecake didn't survive the car ride home. With only one hour until the party started, I was in a total panic. I called Sapienza to see if there was any way to save the day. Even though the original couldn't be fixed, their incredible team completely jumped into action. They managed to put together a beautiful new cake similar to the original design just in time. They truly made the best out of a stressful situation and saved my son's birthday!

6/21/26. I snagged the last small cheesecake early in the morning ($33.60). The girls at the…read morecounter were friendly enough. Unfortunately, I was disappointed with the cake. It was dry, crumbly and oddly tasted like lemon. One and done. FYI- If you pay cash, you get a 5% discount.