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    Cartridge World

    4.2 (5 reviews)
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    Quality, PC

    Quality, PC

    (7 reviews)

    My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

    If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

    PC Help Express

    PC Help Express

    (3 reviews)

    Hilltop

    I cannot recommend calling this place on the weekend, however. I didn't pay attention to the store…read morehours posted and called just to see if I could get someone to ask about my sudden catastrophic spy-wear problem with the laptop. I ended up talking to some guy named Joe, who is the weekend PC Help emergency guy. Joe actually comes to your house for like $35 and then charges like $100 and hour (I'm pretty sure that is what he said...) while he is fixing the problem. I was hoping this would only take a few minutes after reading Jimmie L's review for the place but Joe informed me that a similar job that he had done that morning took about three hours. Sorry Joe, but I think I'll wait til the regular store hours and hopefully write a glowing update soon with similar tales of the dirt-cheap 10 minute spy-wear fix job.

    CHEAPEST COMPUTER FIX (CCF) DIDN'T FIX OUR COMPUTER, BLAMED THE PART SUPPLIER (FROM EBAY!!)AND IT…read moreTOOK 2 WEEKS - All for $110! Our computer stopped working-power supply. We called around looking for a local (Howard County) computer company and spoke with CCF in Columbia. It took almost a week to get a diagnosis (they promised 1 day), another week to get the part (which was expedited) AND they wouldn't return our calls. It broke again (same part) within 24 hours. We took the computer to another repair shop in Clarksville, they cleaned the inside, replaced the power supply while I was there - for $120 AND they stand behind their repair for 12 months. CCF is willing to return the part and refund us any money they get refunded to them - that's it! They didn't even provide an invoice - but they offered to show us the EBay receipt!

    Cartridge World - itservices - Updated May 2026

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