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    Cartier

    3.9 (195 reviews)
    Ultra High-EndJewelry, Watches, Accessories
    Open 10:00 am - 9:00 pm
    Updated 1 week ago

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    Reviews With Photos

    Mia M.

    Contacted Mai at the Valley Fair location for a possibly last minute appt. She was booked for the day but scheduled me in and told me she would have a colleague assist me at my appt. We drove 2 hours to this location and got there early. Walked round the mall and it was busy! Got in line an hour early, wasn't sure if we had to stand in line or just walk to the front but the line wasn't long so we waited. We knew exactly what we were wanting to look at. Once we were at the front of the line, I told the door guy that we had an appt with Mai. She was however with a client, which I already knew. By the time we got in, she was scheduled off but stayed to assist us. She showed us the Love and Juste Un Clou ring collections and let us try a few sizes to see which was more comfortable for us. She also let my daughter try the love pave with the Juste un clou we were purchasing. Daughter fell in love with the stack but the pave will have to wait. We purchased the small love and Juste un clou. Mai packaged it all up for us and she even saved a Happy Mother's Day card for me as well, which was very thoughtful of her. Thank you!

    Love bracelets
    Tony L.

    FOOD: N/A SERVICE: 5 AMBIANCE: 5 VALUE: 5 Our experience has been outstanding. Phil, our SA, has been very helpful and patient, showing us jewelry and watches. He has helped us by bringing in pieces not stocked in the boutique. We have had nothing but great experiences shopping here and we have never felt pressured into buying anything. This is what high end shopping should feel like.

    Champagne
    Janet N.

    Had a wonderful first time experience with Cartier Valley Fair! I knew exactly what I wanted upon entering the store and was assisted by Phil. Phil was friendly, hospitable and had a very calm nature while assisting me. I was able to try on a few of the love bracelets in different model sizes, my specific size was not available in store but he assured me they could overnight it and would notify me once it arrived. I put down a deposit and came in a few days later, at my earliest availability. Upon pick up, I was presented with my bracelet to try on and was able to try some other bracelets that would pair well as a future bracelet stack. I was mostly interested in the Juste en Clou. Phil was very considerate and gave great recommendations and the history behind the pieces! Gave advice on how to take care of the piece and services to care for it. He was very personal and because this purchase was to celebrate a recent achievement he brought out a glass of champagne, mind you it was 10am but the gesture to toast about the achievement was much appreciated. He even gift wrapped my purchase along with some perfume samples which really was the cherry on top. With every visit I was always offered water, champagne and chocolates, the sales associates within the boutique always greeted me and I felt welcomed. Top notch service from beginning to end, awesome communication and can't wait to be back for another piece! Well worth the investment for each piece that has a story behind it, classic and iconic!

    From Lunar New Year
    Laura C.

    This review is for my client advisor Jimmy! Jimmy is truly the absolute best person I have ever met in the fine jewelry industry. I've been his client for over 10 years; and I only make sure to see him because it's like seeing a friend. He is warm, welcoming, professional, funny, and the epitome of all client advisors. I don't say that lightly, Jimmy really is the best. Onto the jewelry. Cartier is a lovely luxury brand. Elegant and refined. Jimmy will help suggest pieces that suit your style and vibe.

    Bradley G.

    This was my wife and my first time ever setting foot into a Cartier store. We definitely had some imposter syndrome. Joshua made us feel welcomed and helped us find the perfect piece for my wife's milestone birthday. We had some champagne while we waited for the piece to be wrapped, and left with a gift my wife will cherish for years to come. Delightful experience!

    Bracelet from Love collection.
    Ai-Lien T.

    After 3 years, we are still going to this location for all our jewelry pieces. Our client advisor is Jimmy Lau, and he is THE best. He always welcomes us with a smile, a handshake, or a hug. He knows our preferences and always provides the best service. When hubby bought my Juste Un Clou ring, it was so hard to get the sizing right for me, I had to go back two times to exchange it, and he was so understanding every time! He even remembers my birthday! Can't say enough about what a positive shopping experience it always is with Jimmy. Recently, my 19-year-old daughter went in to the boutique by herself to repair her bracelet that we bought her, and he immediately recognized her, and treated her with such respect, even though we were not there. Such thoughtful and deliberate world class service from Jimmy!

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    Customer service here is weird. Sometimes staff make comments that throw me off guard.

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    9 months ago

    Team of highly professionals that pay attention to details. They go above and beyond to meet your expectations. Cartier is one love.

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    Page 1 of 5

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    Review Highlights - Cartier

    To my surprised, Tuan offered to gift wrapped my purchase which was never EVER offered to me with my other SA.

    Mentioned in 22 reviews

    Read more highlights

    Classic Loot

    Classic Loot

    4.6(161 reviews)
    3.3 miDowntown
    $$

    I just learned about Classic Loot this week and had to go check it out. It's a shop in Japantown…read morewith new and secondhand items, like men's and women's clothes, purses, jewelry, Sanrio merchandise, plushies, crafting kits, greeting cards, and more. It's very cute and very clean, and doesn't seem like a thrift shop at all. The young woman working there was friendly and helpful. I saw lots of little things I wanted to buy, like the tiniest Labubu I've ever seen, but didn't end up purchasing anything. Most of the clothes and accessories for females seemed targeted toward young people, but I'm glad I stopped in and checked out all of their cute loot. Be sure to bring change for the metered parking or plan to use your credit card.

    This was my first time here since they reopened/moved and man I've been missing out! I loved all…read moretheir organizing sections and the way everything was organized but clothing materials and then colors. Very clean and organized! Great prices and some new off brands clothes too. I bought a fleece skirt and wannabe suede tube top. Both pieces were $20-$22, but such a great deal! I lived that Baby Phat jacket too, but it was too small for me! Damnit! There's also a men's area towards the back of the store also, so make sure to check that area too! There were two employees working, when k went in on that weekday, make sure you bring coins or just pay via credit card to park, since all of Jtown charges for parking. I will definitely be back! $50 for an outfit I love! I can't wait to go home, wash it and wear it! They employee said if you post a pic of you in their outfit, to tag them on IG to be entered into some drawing for monthly coupon or something- I forget, but I'll be posting soon enough!!!

    Photos
    Classic Loot
    Classic Loot
    Classic Loot

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    Pinky & Winky

    Pinky & Winky

    4.0(4 reviews)
    3.9 mi
    $$$

    I'm a big gal from Swiss German farming stock. I know good and damned well I'm not a size 4, so I'm…read morenot delusional enough to think that I'm going to fit into their imported, high-end, Korean fashions. But I went in to find a birthday present for a Chinese girlfriend with really good taste in fashion and maybe buy a cute hair clip for myself. A clerk started giggling at me as soon as I walked into the store. Another sales lady walked up to me with a highly disapproving look on her face. "We don't have anything here in your size," she said. I could just tell she was envisioning me ripping the seams out of one of her $180 skirts trying to zip it over my fat ass. I'm well-acquainted giggles and rejection from clothing sales clerks in Thailand, Hong Kong, China, and Japan. But I wasn't expecting it here. Oh well; they lost my business.

    I like this store and has bought several things from there. I used to live in Arioso so I popped…read morein the store when it first opened. Over the years, I've bought hair clips, cell phone charms, skirts, and dresses. The lady was very professional and nice. She is not pushy at all, and lets me have my time browing through the things. When she recommended an item to me, she was not pushy either. Many times I don't buy anything but just tried a few pieces on. She was not angry, like some other Asian store owners do. They have cute Korean style clothes. The price tags are pretty expensive, but they go on sale after a while, like 50% off. I like many styles there, but sometimes just didn't buy them due to the price. Sometimes they have on-sale items hanging outside the store. $29.99 a piece. I've found great bargains there. I bought a summer skirt, a winter skirt, and a full dress! Great deals.

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    Pinky & Winky

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    Redemption - Candles and diffusers

    Redemption

    4.8(100 reviews)
    2.7 mi
    $$

    I've been wanting to go to Redemption for several months and finally made it to downtown Campbell…read moretoday to check it out. It's a cute boutique offering California-made items such as pottery, clothes, skin care products, jewelry, art, and more. The store is nicely organized and their items are neatly displayed. A table with pottery near the entrance caught my eye right away. I also enjoyed checking out the flavored salts and oils for cooking, room diffusers, wall art, and jewelry. I was surprised to see they carry the wonderful Osea skin care products as I didn't know they were made in California. I ended up buying a ceramic spoon rest, room spray, and a tiny gold "diamond" ring. Their prices were reasonable. The store owner rang up my items and was very friendly and nice. I will definitely be back to shop here again.

    I stopped by this small business a couple weeks ago and everything was as expected, prices of items…read morewere pretty high and especially for San Jose but nothing unexpected. I bought a tank top and it was $42 which was pretty steep but I didn't mind. Until today, I had washed the top I purchased ONCE and after only 2 or 3 wears it starts pilling almost everywhere! Sometimes the my washer does this which isn't avoidable, but I had washed it with like colors and fabric types so it shouldn't have done this. There's also weird lines in the fabric now so not sure if I would wear this outside my house anymore.

    Photos
    Redemption - Clothes and baseball caps

    Clothes and baseball caps

    Redemption - So many cute CA made items.

    So many cute CA made items.

    Redemption - Entrance

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    Entrance

    FabMo - Unusual tiles

    FabMo

    4.6(23 reviews)
    6.0 mi
    $

    FabMo is a wonderful community resource that I wish more people knew about. Run by a cadre of…read moremostly women volunteers, this organization rescues discontinued samples from upscale design showrooms in San Francisco. Housed in a small Sunnyvale warehouse, the organization says that each year, they keep about 70 tons (!) of material from going to the landfill. FabMo hosts regular sales open to the public as well as biannual "free giveaway" events. Customers can find tile, carpet, textile fabrics, wallpaper and more. Many materials are provided for free to teachers and there are also donations from the local community. Quilting fabrics, silk fabrics, jewelry making items, sewing notions, leather, decorations and much, much more are offered for sale in person or online through the FabMo eBay store. The only thing I wish that FabMo would do is to develop a partnership with WomenSV - a non-profit group based in the neighboring town of Los Altos. WomenSV helps women get out of abusive relationships. A little known fact about California family law is that, while the legal process is ongoing, individuals are prohibited from selling or using community property to make money. This allows for a continuation of financial abuse by the more powerful partner as they can delay the legal process indefinitely. In my own case, the divorce has been going on for three years as my ex has blocked me from accessing funds that are legally mine. Thanks to the low and no-cost materials I got from FabMo, I have been able to make and sell small craft items in order to buy groceries and obtain veterinary care for my service dog. As FabMo already hosts regular crafting lessons, I wonder if FabMo could somehow do community outreach to provide materials and teach skills to women trying to leave their abusers. Even people who have already managed to escape could benefit from the amazing work that the FabMo volunteers do. They're so successful at saving materials - - wouldn't it be great they could be a part of saving lives. Thanks, FabMo!

    best of all craft supplies...keeping treasures out of the…read morelandfill and enriching the community with the art made from castaways!

    Photos
    FabMo - Swatches of some pretty blue fabrics

    Swatches of some pretty blue fabrics

    FabMo - The main showroom filled with fabric

    The main showroom filled with fabric

    FabMo

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    Cartier - jewelry - Updated May 2026

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