If I could give 0 stars... I would…read more My experience at this store was appalling. The manager and two employees were extremely rude and dismissive. When I tried to express my concerns to the manager about the way one of her employees had spoken to me, she barely made eye contact and brushed me off with a muttered "okay" before continuing about her business... no apology, no interest, no accountability. Nothing. As I turned to leave, I overheard her tell the cashier that it's okay to speak to customers like that. So I returned to the register, handed back my items, and said I wouldn't be shopping at a place that treats people this way. Instead of apologizing or acknowledging the issue, the cashier chimed in, and stated "I don't like your attitude". Then the manager finally lifted her head to say something to me stating that I was the one who was being rude. While doing the return the cashier was the one being rude to me and she visibly frustrated when she was asking me for my email, name, and last name for the return. It felt like the entire team tried to gang up against me. I had been nothing but polite from the moment I walked in, asking for help respectfully, thanking staff, and even apologizing if I was in anyone's way. The real issue started at the fitting room, where the employee got visibly irritated and snapped at me and the person I was with for standing in the "wrong" spot and stating we were in her way. She was the one who told the person I was with to sit where she was sitting! I was simply trying on clothes and showing it to her. I also witnessed the employee speaking to another customer with the same rude tone, which is why I initially tried to bring it to the manager's attention. I also told the manager that I understand things may get busy but there's a way to convey your message to customers. This store clearly doesn't take customer feedback seriously and has no respect for shoppers. I hate to bring race into this, but we were the only other Asian customers in the store at the time... and given how differently we were treated, it's hard not to feel that this played a role in how we were spoken to and dismissed. Disappointed and disgusted. Do better.

No customer service at this store. Two employees yapping in front of the store by the door…read more Customers walk in and no Hello or Hi. Really sad about retail business. Lack of customer service and employees who do not care. It's just a job and clock in hours. Will take my business elsewhere. Stick with Manhattan or Long Island. Better service there. Loft has good quality merchandise. This store do not even want your business.

Very sad to hear this store is closing. The staff were…read morewonderful and the location extremely convenient.

Came here to get Mom an outfit. Mom has a walker. A salesperson gave us a large room for her…read morecomfort. Mom got a little I'll. The women in this store were so helpful and compassionate. I noticed how hard they work to keep the store neat and organized. I've been here many times and always had a great experience. Thank you Chicos for this amazing staff!

Great place! This hidden gem is filled with all sorts of things. The proceeds of the sales go to…read moreAnimal Welfare. The volunteers are wonderful and the store, although packed with items, is clean and organized. Go there and take a look - so much to look at! Check out their website for a sampling of what's in the store: https://www.theworthypause.org

I have been going here for many years as a buyer and I think today was my last day for a while…read more Unfortunately, I encountered one volunteer who literally drove me out of the store.. she was so nasty and had a loftier-than-thou attitude. She kept lecturing me about them needing more time as the store just opened. Then she lectured me some more. I couldn't wait to run out. A shame since the other lady was kind and helpful. This woman had brown hair and ponytail and she shouldn't be working with people or customers. I returned a trap to pick up my $100 deposit and was considering donating it to the shop, but since she pissed me off I just ran right out instead. Most of the volunteers are lovely. And the shop is adorable with lots of cute things. I would just watch out for this particular person unless you want to be bossed around the shop. She has a lot of nerve. Also retuned a trap and she made it seem like I broke it when I NEVER EVEN USED THE DAMN THING. She wrote broken on the trap - so I made them write "customer never used". She needs help in people skills and I hope she gets them. I wanted to check at home if I already had a certain collectible, but I wouldn't dare go back and buy it when she is present. Hopefully I'll go another day and see some of the other lovely volunteers in the store.

I went to Alicia's for a custom kite cut stone ring…read more Alicia's staff lied about timelines, misrepresented what they were able to do in regard to my request, acted overly familiar and unprofessional throughout the process, and by the end of 7 weeks, first refused a refund when there was no stone still, and then finally agreed to a refund. I lost 7 weeks of time and now am planning a wedding without an engagement ring. Oh and 2 people have raised their voices at me. Go to Manhattan for your custom requests. Upon visiting professional jewelers in Manhattan, I realized the Alicia's sales people's responses of "I don't know" or "don't worry," paired with their overly familiar tone is designed to mask their lack of professionalism and knowledge in this field.

I want to highly recommend this jewelry store. I was in search of the perfect gift for my friend's…read morewedding. I envisioned a classy elegant necklace that wouldn't break the bank. I was greeted immediately upon entering the store. I was shown some of the most exquisite pieces. I wanted them all!! However I found the perfect necklace and purchased it at an amazing price. I gifted it to my friend and she actually put it on immediately. Everyone complimented the necklace. I couldn't be more thrilled with my experience and purchase. Please check them out they are out of this world amazing. Highly highly recommend!!

I've been a JCrew fan since the 90s. Its changed a lot over the years and I've added other stores…read moreto my list of favorites. I was pleasantly surprised to see the newly opened JCrew Factory in the Bay Terrace mall. Lots of fun colors and designs. I've been (and made purchases) several times since it opened a month ago. My tween niece picked out two lovely dresses for herself. I then received a 25% off coupon in the mall. As a passport member, you get points and coupons for discounts. Membership is free. I bought three cotton twin sets for work and a few other items. The fabrics are thin compared to other brands I frequent. Time will tell, but the designs and colors are fantastic as are the prices. Excellent customer service too. They offer men's, women's, and boy and girl options. If you're looking for a new preppy but fun wardrobe that doesn't break the bank, check them out.

I think they have a lot of nice stuff and the factory is nicer than the tangers. I dont love there…read moreprices but thats there thing.

From my seven year old niece's perspective, the store is six stars out of five! This is her new, go…read moreto place for cuddly cuteness. I joined their rewards program because I know I'll be a regular customer. For getting a 96 on a math exam and being overall a good student, I said I'd reward her with ONE item. She pushed for two and we finally took the one item to the front and they offered 50% off the second item, so yes, I caved and got the second item. They also have a buy three get three offer. Beware, you will never be able to buy one thing here. The store's got their tween demographic on lock. The cutietos in their own blanket burrito are mega cute though. I want one. Will be back soon, undoubtedly.

Was shopping here with my bestie Jo I. on a Tuesday night. Got in an hour before close and ended up…read moreleaving way after. Many thanks to the store associate, Elaine, for being patient and super friendly. We went through the entire store looking for stuff for our girls and sales or deals. Jo knew they started selling Disney ears so the goal was to check that out. Ended up with two pairs! (For her kid, so she says). ;-) I also grabbed a few accessories for my daughter..."best friends" charm necklace for her buddy, a crown/pearl tiara design headband and magnetic earrings. Seems like a cool idea for a hot minute, jury's still out on the earrings. Will let you know. Elaine showed us the birthday party package and sounds like a great idea. Will investigate further when the time comes. There are themes and extra favors to add to the already reasonably priced package. I grew up going to a Claire's in my local neighborhood so it's cool that they still sell fun accessories for kids through teens. Their prices are still very affordable and they carry trendy trinkets. Great store for all things accessories.

Rude and unprofessional personal. I will never go to this store again. Brought back the shoe I wore…read morethree times with a broken zipper and was told it's extremely worn so they won't do anything.

Was in the store for almost 10 minutes and not once greeted or asked if I needed help. But I sure…read moreheard their whole private conversation complaining about another employee. Went to dsw instead.

One side of the Bay Terrace Shopping Center is being reconstructed. Applebees, Victoria Secret &…read moreAbercrombie are gone & a new building is coming up in its site. The poster with new rendering looks like an improvement. They closed off part of the parking lot and they're having a Halloween fair. Children in costume walked past lots of cars that had their trunks opened. Each car had a different theme with costume volunteers to match. Little league, police department, scouts, community Association... All have a presence here this morning.

Bay Terrace holds so many precious memories from my middle school days. Peter Pan, which used to be…read morethe arcade located on the top tier, was our go-to spot. My friends and I spent countless hours and weekends in the plaza. What sets Bay Terrace apart is its accessibility--everything from Barnes and Noble to the grocery store, movie theater, restaurants, and the bank is within reach. You're guaranteed a delightful time here for a hangout with your friends.

When I read online articles…read more(https://patch.com/new-york/bayside/bay-terrace-gap-store-be-replaced-old-navy-report & https://qns.com/story/2018/05/01/gap-store-bay-terrace-shopping-center-close-summer/) that GAP's space was going to turn into an Old Navy. I was so excited because I really love shopping at an Old Navy store more than GAP. Change is always amazing at Bay Terrace...don't you think!?! This would be the most convenient location as I can just walk over from my house. The other locations are a bit far like Skyview Center which I would need to hop on a bus and Triangle Plaza which I would need my dad to drive me there. I was so amazed and wow with the renovations at this location. Definitely more vibrant and colorful than the depressing GAP layout. I have been a fan of Old Navy for over a decade. I love their tank tops to pajama pants to sweaters to cardigans to athletic wear to jewelry to handbags to etc...you get the point! Every year around my birthday I will buy one to three new bikini sets so believe me I own WAY too many lol The more you spent with their credit card the more dollar amounts of rewards you get back! Welcome Old Navy to Bayside #myhood!

i forget about this store but its large and has lots of stuff the line seemed a little long but i…read morewould come back.

Steve and AnnMarie were personable and instilled trust. I brought in 2 pairs of boots to see if he…read morecould revive them. I was choosing between 2 places and figured try this out and if it is salvaged, I could wear these hopefully for more seasons to come. He was a bit backed up so they were ready after a week since I said I wasn't in a rush given then 75 degree days in Nov!!! Anyways I'll update w how they look or last after the season but first impressions i am thrilled w the craftsmanship. I really wanna support a local shop and it was a positive experience conversing w him and his wife. Ultimately the work, process, price, results and longevity have to make sense such that I would rather spend on fixing my shoes than buying new ones! I hope to bring more to bring life back to my existing collection.

I brought in my Grandaddy's police leather jacket that is now about 50 years old and was drying out…read moreand cracking. He died last year and the jacket is really special to me. Apollo conditioned and resealed it within a couple of days for a great price and it looks brand new like it does in the pictures I have of him in his 30's standing by the helicopter he flew to help make arrests and air lift injured people. Thank you so much to the staff at Apollo!!