They have a wise variety and selection of different hand soaps, candles, body sprays, etc. I came a week before Father's Day so they had a lot of men's scents right by the entrance. They have their normal handwashing station too. I did notice they did not have a sales/clearance section, especially for out of season products. The employees are definitely there to help and greet you as soon as you walk in. read more

Bath & Body Works - Store front - Cosmetics & Beauty Supply Near Me - Bayside, New York

I was meeting up with some girlfriends for lunch. Since, I was early wanted to do some shopping. There were not a lot of customers here only one lady checking out products. Bath & Body Works had lots of sales like 5 for $27. Lots of gift ideas for Easter and for Mother's Day. Smell the fragrance as you walk into the store. I tried one of the soaps and there was a sink to rinse off the soap. Look for bottles "Try Me". The bottle that I was looking for was way above my head, so look above and below. Had to leave early because it was close to noon. There were three staff. One at the register, the other putting away stock and other walking around. Lack of customer service here. Usually, greet customer and say if you need assistance just ask. read more

Absolutely amazing experience, even on this horrible, rainy no good day. Stephanie is absolutely fantastic and patient. She helped me with my rewards and explained in detail what my options were. She cares about her customers and it truly shows. A lovely respectful employee you have working with you. You should be very proud! read more

I have been shopping at this location since I was a teen to adulthood. I absolutely LOVE their hand soaps but over the time...old scents get replace with new scents! Of course, my mom and I stopped by today to check out their Black Friday deals...Buy 3, Get 3 Free #score I do love stocking up on their hand soaps. Also, I own a lot of their body mists. read more

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Sometimes the customer service is good and sometimes it stinks. I went to pick up an order one week and there was one person stocking up items and when I went to the cashier there wasn't anyone there. Employees were all in the back chit chatting I wanted for a bit the guy stocking knew I was waiting for a cashier but offered no assistance. I told him I was here for a pickup he finally got someone to help me. Then today I stopped by to pick up an order but they weren't able to find it. It took two people to find my order and while one blond curly lady looked up my order she wasn't pleased when I scroll down my email regarding my order. Needless to say employees there either needs more training or find another job where they're happy serving their customers. read more

I have not been to this store in years. I used to visit here a lot when I lived in NY. I especially love their Fresh Balsm candles but they have significantly increased in price over the years and the sales suck. My mother wanted to exchange wallflowers and browse so she asked me to come along. My absolute favorite scent from Bath & Body works is Fresh Balsm. There was a clearance sale years ago where I super splurged on an abundance of Fresh Balsm candles but they have not had a sale like that since. So I try not to burn them all the time. I really liked this Shea butter hand cream they had 10 plus years ago but they discontinued them unfortunately. Other than those items, I am not enticed with any other products. This experience was very positive due to the customer service and we had the store to ourselves. I wish I asked his name but the associate assisting my mother was great. My mother was struggling to find wallflowers to replace and he was very patient with helping her out. He also came over to me and gave me a paper with a scent to include me. I thought that was thoughtful and sweet. It was really nice but I don't use the body sprays. The associates at the register were also friendly and personable. Sometimes great customer service equals higher sales, which might be why this place is still in business! read more

Associates are courteous and helpful most of the time. I did encounter a not so nice cashier today, however. I notice that she was pleasant with people of certain race, but not with people of color. There was an Asian lady who was paying for her items and the cashier didn't greet her, didn't ask for a phone number and email for coupons etc. The Asian lady spoke English without an accent. There was no "thank you" and "happy holidays " from the cashier, although, she was all smiles with a white customer. The cashier's name is Tiffany. Respect your paying customer!!!! read more

My wife always has a good time here. She usually comes here for the sales and stocks up on her favorite items. I just wait at the front of the store for her. And I don't mind because it's not a store that she can spend a ton of time in. Plus, it smells really nice! The staff is always super polite. We love shopping at this store, and the whole Bay Terrace center in general. read more

Great place to check out lotions, soap, scented candles, air freshener! The staff here were friendly & helpful. The place looks well organized. Definitely worth stopping by! read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Bayside, New York

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The Cashier "Woods" was a really nice guy. He was really friendly and helpful. Store is convenient, but it has somewhat of an overall limited selection. Great Parking - Location is great. Wish the Manager could have been a little more friendly. read more

Bath & Body Works - Sale - Cosmetics & Beauty Supply Near Me - Bayside, New York

I want to start by saying that I love Bath and Body Works products. The recent customer service I received in the Columbiana Mall location in Columbia, SC was less than desirable. I walked in to spend a gift card I was given for Christmas. My husband patiently waited while I picked out around $40 in items. I presented the card to the salesperson at the counter and it did not work. She tried several times and then called another person over to help her. They talked among themselves and concluded the card had no money on it. I presented a receipt which was still inside the card holder and they said it did not match the card. That was it. They refused to honor the card. I see two issues here. First I am a potential new customer who is trying to spend more than the amount of the gift card. Second, the person who purchased the card was obviously unaware that the person who rang up his purchase did not activate or put the money on the card for him. I felt the salesperson should have at least offered to get a manager for me or looked to see that the receipt I had was legitimate and perhaps there had been a mistake. Instead, they made me feel like I had stolen the card or done something wrong. Don't worry I will not be buying anything else from your store. read more

I was very disappointed in my experience at Bath Body Works this past Friday. The sales associate that was assisting me was not as helpful as she could have been. I was trying to get the most for my money by mixing and matching items. I didnt need 5 of the same type of things for $25. The other sales associate bragged that she had just helped a gentleman put together a gift basket for his wife. I did not receive that level of customer service. I was trying to get the most for my money as I was putting together items for my daughter who was turning 16....I even asked the sales associate are there any discounts ? She curtly replied "No" as she was ringing up my items. I certainly hope she did not receive a commission for assisting me because I was not a satisfied customer. read more

This is by far the most convenient bath and body store for me. Every time I come here I've always left in a good mood! The sales associates here are on par! read more

Bath & Body Works - Seasonal scents! - Cosmetics & Beauty Supply Near Me - Bayside, New York

Great place for lotions and shower gel for good price.... I would rather go to Yankee candles for the candles instead of this place. read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Bayside, New York

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This location is clean, they handed sanitizer at the door and distributed shopper paper bags to carry items as opposed to the mesh. Shopping for scents can be a tad overwhelming and adjusting your mask for the scents too. However I really appreciate one of the workers there, her name is Shantel. She was very attentive and knowledgeable & made my experience smooth. She went above and beyond to make sure my shopping experience was complete. read more

Bath & Body Work always leaves their doors open to lure people in with the smells of all of their products and it usually works for me. They always have very pretty displays for the seasons and the products are usually very neatly organized by scents. I love that they have testers so you can try out a scent to see if you like it. Their stuff is getting pricey though, not sure if I like to spend $8 on hand cream. Their True Blue Spa line is great, again pricey but the quality is great. My mom swears by it! They do run sales, especially around the holidays, and they usually have buckets of items at discounted prices which I love to rummage through. They have pre-made gift baskets of all different products. I suggest steering away from these although they make nice gifts because they can be pricey. Just pick out a few items on your own and put it together at home, it will save you in the end. I've gotten plenty of these gift baskets and just thrown away the packaging so it is a waste of money. They are located in the Bay Terrace Shopping Area so there is a great amount of free parking to be found here. read more

Unfortunately, the red head Latina woman has the worst attitude for customer service. She chooses to assist certain people of race. The race of choice her attitude is very charming. As for African Americans are considered the people who are coming to steal bath and body works products. This lady needs a revamp on customer service and how to treat African Americans. I came into asking for assistance from an employee who was willing to help but, the red hair Latina Manager told the employee her service was needed somewhere else. The employee was so startled by her manager's behavior. Once leaving the store and spending over $ 100.00 in merchandise the Red Hair Latina woman had the nerve to look in bags to see if the items were paid. Never said happy holidays, but the two customers behind me who are White and didn't purchase and items were told happy holidays. After all I paid for All items but my bags were scanned for a receipt. This is a big problem Bath and Body Works in Bay Terrace. The doors of your store is open to all races and to treat people with RESPECT. read more

I went in and was immediately greeted by the staff and was provided with assistance. They let me know the promotions going on and asked me if I needed help finding Anything. Sydney helped me a lot and was so sweet, kind and personable I felt like I was shopping with my friend. She took the time out to get to know my preferences and offer some recommendations. I really enjoyed the experience, thanks Sydney! read more

I just got back from shopping with my mom at this bath & body works and everyone in there is beyond amazing and so friendly and helpful! They genuinely make you feel welcome when you walk through the doors. Christine and Stephanie were on the floor answering any questions and giving us tips on how to shop with all the sales to get the biggest bang for our buck!! Who does that?! They let us know about all the sales and when we realized we forgot our coupons, Mariel who was at the cash register told us it was not a problem and she would take care of it! So sweet! Everyone in there is great and I really wish I remembered all their names to shout them out. If you're gonna shop at b&bw go to the one in the bay terrace shopping center if you want to be taken care of and leave with a smile on your face :) read more

I happen to work for this company and not only do we treat the customers like family and how we would like to be treated the management also treats there staff the same and we all together make a great team!!! I would just like to say Happy Holidays and Have a Merry Christmas!!! read more

They need more make up collections back in the store,I miss going there and get everything I want,now I just have to go 2 separate stores and it's really inconvenient,other than that store is clean,will pack,employees are friendly and helpful. read more

Great hand soap as usual but avoid their seasonal soaps. I tried some caramel pumpkin crap they had. My hands stunk so bad afterwards. I would just suggest sticking with their normal set of hand soaps that are on display instead of their special holiday season soaps. I had to go to another store and wash my hands again just to get that nasty smell out. read more

Wow! First let me say I work for a company that has extremely high expectations for their brand image and customer service and have been in the service industry since the age of 16. I have NEVER been helped in a store as good as a young gentleman by the name of Woods helped me today!! Like i was blown away. I was on the phone the whole time having an important conversation and he left a bigger and greater impression on me than anyone that has helped me in a store when i was unoccupied . He greeted me at the door, walked all the way to me and let me know about the sale that was going on and answered every question i had before i asked. Then showed me other extremely marked down products that i walked right past. I always like to stock up on the stress relief line of products when they go on sale. With that being said i had a lot in my hand and was still on the phone lol. Woods brought me a bag to hold my stuff while shopping that i didn't even realize they had from the front of the store. He managed to assist me as well as 2 other people without a sweat. I left feeling special which isn't very common when shopping in NYC. He was so nice, warm and more importantly GENUINE! These are the type of people that need to be recognized. Keep him & promote him asap! Thank you so much for your help Woods read more

Bath & Body Works - Addicted is an understatement. - Cosmetics & Beauty Supply Near Me - Bayside, New York

Every time I come into this location I am always greeted by a pleasant young man named woods. He's doing a great job on his customer service skills. Love coming here. read more