The girls working here are rude and not helpful at all. I asked a question and was completely dismissed. I feel bad that I even bought something and supported this place. read more

The girls working here are rude and not helpful at all. I asked a question and was completely dismissed. I feel bad that I even bought something and supported this place. read more

Visited in search of hair color options, and was pleased with my overall visit. Store was clean, and there is an open shared parking lot. I pulled right in and parked without any issues even though the lot was full. Sally's is located in a shopping strip, which includes a grocery store. The representative was very knowledgeable, considering I've been researching coloring options for months. She asked me a few questions relating to my hair, and then assisted me with what I needed in the ratios needed in order to complete the coloring process. Very pleased with my visit. read more

The staff here is very knowledgeable and kind . They walk me through color processes and give me honest recommendations for my business approaches. It's also convenient and near my house so I'm happy with Sally's read more

I'm not sure the name of the two people working the night I went. The worker with pink hair was amazing. He helped me so much and got me everything I needed to do my hair. His personality and energy was contagious. He was awesome!!! There was also a woman who was working who very similarly had a great personality and was extremely helpful and welcoming. read more

I visited Sally Beauty for the first time today, and I have to say they shine! The sales associate was friendly and helpful, and she led me to the product I'd called ahead for. (I'd spoken to the manager by phone the day before, and she was also helpful and positive.) The store resides in a Stop and Shop center and is a short bus ride or walk from the R train (Grand and Newton stop). Take the Ridgewood terminal-bound Q58 to 74th and Grand. The store was very clean and everything was arranged neatly on shelves. The product I asked for - neutral protein filler for hair - was exactly what I needed. What a different experience from the one I had a Ray's Beauty in Manhattan, a dirty, disorganized, place on 8th Ave. with "color expert" Mike whose customer service skills rival a tarantula's. Oh, he even said the protein filler was discontinued - NOT! - and didn't offer a substitute. Makes you wonder how they stay in business. For people who think Manhattan is "all that," I suggest you check out Sally Beauty in Queens. You will be pleasantly surprised! read more

low very low on their inventory they dont even have hair and the hair they do have is not great quality the area is suspicious so save the trip and go elsewhere read more

Ive tried going into this store multiple times this month and each time, there's a new sign on the door saying the store is closed, even though normal business hours say otherwise. read more

Sally's beauty staff was super helpful and friendly the entire shop. Samantha was the employee who helped me and she told me everything to do and I am so grateful!!! I will definitely shop there again! read more

I just left the store and I am SO UNIMPRESSED by the customer service in this place. The attitudes are totally unacceptable. I went in there already basically knowing what i needed but I just wanted to double check. The scoffs and the attitude i got was disgusting. It was as if they forgot to take their pills this morning Ha. No but seriously the whole vibe was completely off and very uncomfortable. The store wasn't even busy there was one other person when I walked in. I then went on to ask a question about my hair and i said "my hair won't curl" And the lady goes "you mean it won't HOLD a curl.. THATS what you meant" let me tell you... i coulda reached over that counter and-. Point is... whatever is going on leave it at the door when you work with customers. On another note they get you to buy stuff you don't need by convincing you , you need it. Good marketing but the store is way too over priced to begin with. When going into Sally's just make sure you catch them on a good day. read more

Products are good and I have shopped here plenty of times because of it but one employee in particular is the perfect example of how I would NOT want my company represented. She was rude and clearly doesn't comprehend what good customer service is about. Someone needs to be aware of what goes on when people like this are left to run the store... totally unprofessional and the reason why i won't be spending anymore money there. Whatever her personal problem was that day, she projected it on a customer and it's unacceptable! Where is undercover boss when you need them?!? Sally Beauty, I'm sure that's not how all of your employees are but please make the shopping experience a pleasant one in the future. She is not an asset to your company by any means. read more

This is my go-to place to buy nail polishes. Sally Beauty Supply's aren't necessarilyy scattered all around New York City so it's cool to have access to one. I like going here for China Glaze and Orly nail polishes as well as base and top coats. They also have lots of hair dye and waxing products and stuff for your salon. They have a sweet discount card deal where you pay $5 for the year. You also receive discounts on future purchases too. I found this to be pretty worthwhile if you frequently shop there. read more

not super impressed. the store itself is organized and neat. however, i came to sally's for the sole purpose of buying some new china glaze nail polishes. they had a lot more hair and waxing products. their nail polishes section was pretty small. they didn't have a lot of the lighter creme colors that i wanted, but rather had some dark, glittery shades. same thing goes for the orly collection they had. it was also 5.99 a bottle, a little steep in my opinion- it is either the same price or even cheaper online. i came thinking that i can personally pick up a few nice colors for a good price, but i only left with two bottles of colors that i settled for (i did come all this way!). in the end, i didn't think the products were worth the hassle. in addition, the two ladies that work at the counter were super super slow and they didn't have the best attitude. looks like i'll continue to buy my nail products online. read more

The worst managerial staff that I have ever encountered. The store Mgr. is unprofessional, nasty & ignorant. I do not know how any employer would want her to be an employee let alone a manager. I do know her name but won't mention it, with hopes that she reads this & gets a radical attitude adjustment. Unfortunately, I do not know the name of 1 of the employees she is very knowledgeable and is always willing to help you. She is the one with tattoos and she's wonderful. She should be the manager. With stores closing everywhere Sally's can't afford to keep employee's that scare customers away. read more

Aside from the fact that the staff constantly follows you around in here like you're trying to steal, I come here every now and again if I need something. They have an AWESOME selection of nail polishes, both regular and gel, as well as any nail product you might need...nail files, buffers, cuticle nippers, etc. They also have a large selection of hair products as well...shampoo, conditioner, dyes, dryers, straighteners, brushes, curling irons, etc. Their loyalty program is $5 for the year and allows you lower prices everyday on every item as long as it is not already on sale. read more

A cheaper, more suburban, and professional version of Sephora You won't find a Sally's in Manhattan, but there are two in Brooklyn and one in Queens. It caters to a more suburban and less affluent demographic than Sephora. They also have a full line of salon supplies and are a favorite for people within the industry. I love that they've added an "As Seen on TV" section, where one can find all kinds of cool hair and beauty accessories, such as the wildly popular "Bumpits" hairstyling tool. Besides the usual array of make-up and hair care products, they have dozens of varieties of massage oil and creams, travel containers, nail tool implements and an extensive selection of African-American themed hair products. I love their selection of magnifying mirrors (they have dozens of them), necessary for extracting blackheads via European facials). My favorite is the Zadro Z' Fogless Lighted Shower Mirror. Using the mirror in the shower, the steam from the hot shower can open up your pores and keep them open, while you used a close-comedone (blackhead) extractor (also available for sale at Sally's) to squeeze and push out the dirt and oil that clogs your pores. I also adore their Ardell Brow Perfection Stencils, for eyebrow waxing or plucking, where perfection and symmetry matters. You won't find stuff like this at the drugstore! They have both a Sally's Club Rewards card that saves you about 15% off, and a Sallys' Pro card for beauty or salon professionals. They even have an educational rewards card for students enrolled in cosmetology programs. read more

i hate this location. they should make more in nyc. i mean, why wouldn't they? the times that i've gone, the workers were polite and helpful. i will never ever leave this place without getting nail polish. i don't know if regular beauty supply stores sell this but if you need a good top coat, get seche vite.. it's kinda pricey but soo worth it. read more

For me I love Sally's....the people who work there have always been nice and knowledgeable of their products. Good service and good products. Wish it were a little bigger. read more

Since I visited last year, it seems this Sally's location is greatly improved. The terrible sales clerk is no where to be found and the staff currently there is much friendlier and willing to help. The supplies for what I want aren't always in stock, but this is a small store so it's best to call in advance to see if they have what you want first. read more

You could find great deals here on beauty products especially when it comes to hair, the staff is extremely helpful and well informed.

This place is my saving grace in Elmhurst where I have nowhere else to turn to for beauty supplies. The employees here are generally helpful and nice. :) read more

The staff is helpful and the place is always organized and well stocked. Great place to go for if you're looking for manic panic.

Love usually really love Sally's but this location had a pretty sad nail & nail art selection. Also you'd be better to go to a local beauty supply store...their prices are better & they'll be just as happy to order anything they don't have for you. read more

Let me start by saying i made a Yelp account just to say how helpful the associate was. I should have asked for her name. But she was so knowledgeable and let me in the right direction to what i needed for my hair. She also recommended some helpful products and she also let me know about the amazing deals i will definitely be returning to this Sally's location !!! read more

Staff is really knowledgeable and helpful :) Helped me figure out what tone of haircolor would suite me best

I've shopped here several times and have found the staff helpful and knowledgeable. They have a decent line of products and a great return policy. I've let my hair grow out (am now completely white!) and purchased a couple of their name brand products recently, which thus far, have been very happy with, and at a great price. read more

Amazing customer service - got such great advice from super helpful & knowledgeable staff!

I visited this sally beauty because of the good reviews & I love this store i found everything I needed & the dissociate was extremely helpful & treated me very nice & the store was very neat & clean. read more