Horrible customer service!!! I have shopped there twice before and never had such a horrible experience before. I went in with my teenage daughter to purchase a product for her. They didn't have exactly what she wanted so I started to look at the head dryers since I was there. I was going to purchase it from amazon but I said why not purchase it at Sally's because I do have their rewards membership. I was trying to decide between 3 of them and I noticed the customer next to me was purchasing one so I told the associate I will take the same one. the associate that was helping me was extremely nice and helpful. Her co-worker states to the associate that was helping me that I needed to pay cash for it. I'm thinking cash, this is not a mom and pop shop. I told the associate that I was going to get it anymore because I was so confused by the comment. I walked out and thought was "was the associate accusing me of being fraudulent????" I'm thinking no way. So I went back in to ask for the manager's information. The associate that was assisting me told me that the manager was there and I could speak to her. I walked to the back of the store with my daughter and proceeded to tell the manager what happened and she was confused herself. I proceeded to tell her I have cash, debit, and credit and I am also a business owner "why do I need to pay cash". So then the associate that told me I needed to pay cash came to the back of the store and proceeded to tell me that she has to help me many times and she stated "Just because she has on a wig that I don't recognize her. I'm still confused. I have shopped there only twice!!! The first time was the manager and the second was another associate. My daughter told the manager that the associate wasn't being honest about what she said. Then the associate proceeded to yell at my daughter and put her hand in my daughter's face!!! I will never ever shop at a place like this if they will treat customers in such a disguising manner. I will stick to buying from amazon from now on!!! read more