For years, Caligari's has carried everything we have needed. The staff are knowledgeable and will…read morewalk us through the store right to the product we are seeking. If they do not have an item they will order it for prompt delivery. Smells exactly how a hardware store should, a pleasant blend of many scents. We have depended upon them for years. They even sell barbecue grills which they deliver and setup for no extra charge.

The employees at this store gave allowed someone to walk out with my $2000 pickup order without any…read moreID or verification. When the police were called I was told to leave with no resolution--no refund nor would they give me the item that was there and available. They admitted to not checking any credentials and allowing this to happen.

I have always had good experiences here. While they always gave essentials like LED lightbulbs and…read morehome accessories, they always s have great summer deals as well. Last purchase was oil for my chainsaw. They also offer blade sharpening.

I like that they had curbside pick up, but I just have to remark on the extremely rude woman at the…read morefront. This is my first time in this town, and my first time at the store. I called ahead and they had everything I needed. I called back and asked to add soma few things to my order. The woman on the phone rudely said, "it's already packed." I was so stunned that I just hung up. Why not ask if I would like to start a second order? When walked in and told the woman behind the counter that I had an order, it immediately became clear from her voice that it was The same woman I spoke with on the phone. But she acted like I was someone new to her. I told her I had an order, and she acted as if it was the most preposterous thing anyone has ever said. She screwed her face up and said, lwhat are you talking about, for what?" I won't type out the whole in exchange, but she happily walked me out pointed at a few things and said, "they're right here! Where it says curbside pick up!" Meanwhile, my order was blocking the sign that said curbside pick up. She just really could've been a nicer human being. I will look for a different hardware store to shop where I'm not treated like trash. And I'm not even dressed as poorly as I usually am, ha ha.

Absolute shit customer service, the poor guys in the front just trying to do their job and the…read moresystem charged me twice on accident. The manager gets my receipt as I explain that it charged me twice and showed multiple times on my banking app that I was charged twice. Claims he only sees one transaction declined and one transaction approved. Nothing he can do for me and it's doesn't show in their system. They can't just accept their stores error with a paying customer and return a simple 20 dollars. Not even about the money anymore, simply business etiquette.

Inventory is varied and extensive if just a little pricier than big box stores, and customer…read moreservice excellent. Just yesterday stopped in for a bunch of things I needed and found all of them including specialty items. They also refill propane. I've been going there for decades for a wide range of maintenance projects. The know-how and advice I can get from the experienced staff is invaluable.

Needed firewood for our weekend getaway and they had just what we needed. Thankfully they were…read morewilling to load it in the car since I have a bad back. Also recommended Amici a local restaurant which was an excellent recommendation! Very friendly, great local hardware store.

From the owner: Baldwin's Hardware Is A Family Owned True Value Hardware Store That Has Been Operated Continually…read moreBy The Baldwin Family For 150 Years.

The best framing store around! We have had numerous photos and other memorabilia framed by Steve at…read moreElm Street Hardware, and have always been thrilled with the results! Steve has a good eye for colors, types of frames, etc. The prices are also very reasonable. He and the rest of the staff are very friendly and helpful. It is truly nice to have a locally owned store that is so great! We highly recommend Elm Street Hardware not only for your every day hardware needs, but your framing needs as well!

A perfect old fashioned hardware store with EVERYTHING you could possibly need. Knowledgeable…read morestaff, great bargains and art framing as well.

This sports shop is just top notch. They came highly recommended by my dad and once I walked in,…read moretheir customer service totally proved his glowing review right. I came in to drop off my snowboard for repair and after looking it over the next day, they told me the honest truth that it was a bit too of a complex repair for them to trust that it was stick long term. They suggested for the price it would cost to make it perfect, given the year of the board (2017), I'd be better off getting a new board and pocketing the difference. I appreciated how up front they were and headed their advice! I'll be running the board through it's final paces this season and getting a new one come spring. Even beyond repairs, this shop has it all. From kayaks to climbing gear, skis to paddle boards, they've got everything you need to enjoy the outdoors for all four seasons.

Really pleased I remembers this shop, so I could order a baseball cap unavailable elsewhere. (It…read morewill replace a favored cap.) And it's on the way!

Henry's gave us good advice on a dishwasher, we got a great deal, it was delivered and installed on…read moretime, and we're very happy! Leslie helped us through the process and provided excellent service.

We have used Henry's for 10 years and we continued to go back even after disappointing experiences…read morebecause we felt that they were family-owned and a local business, so better to support them than the big box stores. Sadly, that has changed and we can no longer support them. I don't feel they are trustworthy. Appliance service has been very disappointing at BEST. We were sold a product with a missing part and were told multiple times that the part would be supplied, but it never was and we had to continually chase them. The missing part that was never even supplied, actually damaged the brand new appliance. We were sold an appliance that never worked properly and it was admitted to us finally that it was a manufacturer's defect, but no compensation of any sort was ever even offered. So there's two appliances that we purchased at full price, that ended up being not being as functional as they were supposed to be. Most recently, we were encouraged to spend over $750 dollars on fixing an old appliance only to have it break once and for all 2 months later. We had specifically asked if it was worth spending all that money on this unit or whether we should just buy a new one and we were Definitively recommended to do the repair. Now I have had to buy a new replacement appliance at the cost of what I spent on the repair plus $100 - a mere $1665 out of my pocket that I didn't really have to flush down the proverbial toilet. Their response to learning that the repaired appliance died? 'We (conveniently) have a sale coming up next week. Nope. No more. Hello big box store. And in discussing this recent terrible experience with friends and neighbors, come to find out that they have also had very similar experiences. Literally the Same experiences - appliances purchased that were missing parts and were guaranteed that the parts would be supplied, but they never were, poor service, etc. I'm not happy to be writing this review but I feel obligated to save others the pain and suffering we've been through

I had Hunter Douglas blinds installed a few years ago from Caligari's. I was impressed with the…read moresales person who helped me pick out the blind that fit my particular needs. When the blinds arrive Ryan came to install them and he couldn't have been more friendly and professional. The blinds look gorgeous! My grandchildren were visiting this pasted weekend and, unfortunately, broke one of the blinds. I call Caligari's thinking I would have to purchase a new blind but they informed me that it might be able to be repaired. I scheduled a service call and it was Ryan who came again; I was so glad. He was able to fix the blind right away! For just the cost of a service call the blind is working again! He let me know that he isn't always able to fix blinds on site sometime they need to be sent out for repair, but if he can fix them, he does. So nice! The blinds are pricy but, in my option, worth every penny. Beth P.

Had a carpet installed today. The installer was rude and unfriendly. We asked him to open the…read morewindow in the room where he was working because of Covid, and he refused, saying the carpet needed warmth to stretch. What??? What was worse, he refused to put on a mask, claiming he had asthma and couldn't breathe in one. Only when I phoned the store, did he put one on and even then he was rude about it. I spoke to someone at the store who said that only Kaitlyn could deal with this and they would contact her right away. But no one called me back. Atrocious customer service, and you're paying top dollar for the carpeting to boot.