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    Carr Hardware

    3.4 (5 reviews)
    ModerateHardware Stores
    Closed 7:00 am - 6:00 pm
    Updated a few days ago

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    1 year ago

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    2 years ago

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    5 years ago

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    9 years ago

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    6 years ago

    Very rude manager, Josh. After using this store for decades, this is my last time. I will make sure I spread the word.

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    Lee Hardware True Value

    Lee Hardware True Value

    (5 reviews)

    $$

    I have always had good experiences here. While they always gave essentials like LED lightbulbs and…read morehome accessories, they always s have great summer deals as well. Last purchase was oil for my chainsaw. They also offer blade sharpening.

    I like that they had curbside pick up, but I just have to remark on the extremely rude woman at the…read morefront. This is my first time in this town, and my first time at the store. I called ahead and they had everything I needed. I called back and asked to add soma few things to my order. The woman on the phone rudely said, "it's already packed." I was so stunned that I just hung up. Why not ask if I would like to start a second order? When walked in and told the woman behind the counter that I had an order, it immediately became clear from her voice that it was The same woman I spoke with on the phone. But she acted like I was someone new to her. I told her I had an order, and she acted as if it was the most preposterous thing anyone has ever said. She screwed her face up and said, lwhat are you talking about, for what?" I won't type out the whole in exchange, but she happily walked me out pointed at a few things and said, "they're right here! Where it says curbside pick up!" Meanwhile, my order was blocking the sign that said curbside pick up. She just really could've been a nicer human being. I will look for a different hardware store to shop where I'm not treated like trash. And I'm not even dressed as poorly as I usually am, ha ha.

    Foster Farrar

    Foster Farrar

    (21 reviews)

    $$

    I just had a horrific experience at Foster Farrar in Northampton, specifically the lock shop. A…read morecouple years ago they programmed a new key fob to my Sienna so I thought it would be safe to have them order a new key fob for my Prius- the key battery kept dying even after repeated battery replacement. When ordering the new key they did not ask for the VIN even though when I called Toyota dealership they said they needed the number to give me an accurate quote. They quoted me $400 and I paid a $200 deposit. When the key came in, I sent my 18 year old to get the new key programmed to the car. After over 20 minutes of trying, they declared it was the wrong key, and that they needed to order a new one. When my daughter turned on the car, she got a new error message that she had never seen before "Check Hybrid System, Stop the Vehicle in a Safe Place". Panicked, she called me and also went into the store to show then the message. They did not help and I told her to go to Northampton Tire where they instructed her not to drive the car far and to bring it back on Monday. After an hour of labor and running diagnostics, they were able to clear the message and ensure that there was nothing wrong with the car battery. That cost us $160. I called foster farrar and explained that their errors caused us to get a code that made us afraid to drive the car and had to take it to Northampton tire. They said that there was absolutely no connection between them trying to install the incorrect key for 30 minutes and us getting the error message immediately after turning on the car. Furthermore, they said to me that it was not the wrong key, but rather just a "different key" (at which point I said "is this real life?!"). They also lied and said that my daughter said that she saw that message all the time which is completely untrue. She walked in and told them she gotten a key not detected error message before when the key battery was dead, but that she had never seen this new code before. Had they not tinkered with the car using the wrong key fob we never would have had to take the car to Northampton tire to run the diagnostics and remove the code. The person I spoke to at foster farrar was incredibly rude. He said he would never give me the $160 because it was in no way his fault. After much back and forth he said he would talk to the worker who worked on the key and call me back the next day. When he called back the next day he continued to cut me off, refusing to let me speak. He said he would reimburse my deposit because he refused to work on the car, and then he hung up on me as I protested mid-sentence. I am truly disgusted by this level of unprofessionalism displayed by foster farrar employees. I cannot fathom walking back into that store to get my deposit. As a small business owner myself, I would never dream of treating someone the way I was treated, especially after making such a grave error. Please, save yourself time money and heart ache go get your new key fobs at a car dealership that knows what they are doing and aren't abusive to their customers.

    shop has helped me on several occasions now. Reputable places with good information are becoming…read morefew and far between. I recently dropped my key fob in the toilet. I tried putting it in rice doing all the things I heard then I called the dealer who I bought my car from less than a year before find it was more than $900 to replace the key/fob. My god outrageous. I locksmith shop and they couldn't have been more accommodating and it was $290 still a considerable amount of money for a key but way less than the 900 the dealer wanted for the same thing.

    Carr Hardware - hardware - Updated May 2026

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