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    Elm St Hardware

    4.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    3 years ago

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    7 years ago

    Great local owned hardware store and frame shop. Have had several things matted and framed there and always come out fabulous!

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    13 years ago

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    People searched for Hardware Stores 135 times last month within 15 miles of this business.

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    Carr Hardware - We are proud of our heritage.

    Carr Hardware

    4.0(4 reviews)
    3.1 mi

    Always professional, ready to solve the need whatever it is, make every visit productive drawing on…read morea vast inventory.

    Why Carr Hardware Lenox Has Lost My Trust and Business…read more I bought 2 sodastream refills at the Lenox store. The total came out to $47.98 or $23.99 each including tax. The same refill online through sodastream is $16.99 with free shipping for purchases of $65 or more ($18.05 a bottle including tax). Meanwhile, at this very moment in the heart of SF, you can purchase the same refill at my former hardware store Cliff's Variety for $18.46 including tax. Why was I being charged nearly 6 dollars more per refill by Carr Hardware? I was shocked when I looked at my receipt when I got home. What gives? I called the store and questioned the manager, Patty and explained the price discrepancies I had been finding. She was dismissive at first citing "price increases" as her justification. I told her I would complain about my experience online and then she said "corporate sets the prices and she would check and get back to me." I have yet to receive a return call. It's upsetting that post-covid so many businesses, local independents and large corporations alike, are willing to gouge their customers and their community. After some online research, my experience with Carr Hardware's refill pricing is comparable to complaints I had read about online by Walmart customers. I will be reporting my experience to the Better Business Bureau and caution you to be vigilant at the checkout counter if you shop at Carr Hardware. They've lost my trust and my business. UPDATE: Refills are roughly $18 at Staples Pittsfield

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    Carr Hardware - Enter our newest store and experience the Carr difference.

    Enter our newest store and experience the Carr difference.

    Carr Hardware - Free delivery of Benjamin Moore paint to your door or job-site in the Lenox area.

    Free delivery of Benjamin Moore paint to your door or job-site in the Lenox area.

    Carr Hardware

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    The Home Depot

    The Home Depot

    2.0(21 reviews)
    2.5 mi
    $$

    I went to Home Depot the beginning of January when my refrigerator died. I was told that the…read morewarehouse had 100 of the make and model I chose and it would be delivered in 4 days. Needless the say, I did not get it in 4 days. it was rescheduled for delivery now 6 times! it's been six weeks and I still have no refrigerator. I don't recommend buying an appliance from them! I am looking elsewhere now.

    I have visited Home Depot many times over the past 25 years because they are the only store in town…read moreother than local hardware stores. I try to avoid Home Depot whenever I can. The store is usually a mess and there is never anyone around to help you. Occasionally, there is someone that is helpful and knowledgeable, but those times are few and far between. The last visit was to purchase a new microwave during tax free weekend. I expected the store to be busy, so I arrived early. The microwave I wanted to purchase was not in stock (Of course), so I asked to order it and have it delivered to the store. I was told by the associate that it could not be delivered to the store, and would have to be delivered to my home. I asked if there would be a delivery fee, and was told that there shouldn't be because he had just sold a new refrigerator that was going to be delivered at no charge. I placed the order, and when we got to the delivery page of the order, I was informed that there was indeed a $39.00 fee for delivery. I asked why it couldn't be delivered to the store at no charge, and was told he didn't know. It was busy, so I let it go with the intention of contacting Home Depot directly, but I wasn't happy. I contacted Home Depot through their website Chat window and the person I was chatting with told me to go back to the store and ask the store manager why there was a delivery fee. When I asked to speak with his supervisor, I was told it would be a 5-10 minute wait, and at the 11 minute mark, I was hung up on, and the chat window disappeared. When I returned home, I emailed HDCares.com and asked the same questions and found out that not only do they not care, they don't respond to emails. Pretty disappointing. I will give their delivery service a good mark because the microwave was delivered in 4 days, and they communicated well via email. My suggestion is to avoid Home Depot whenever possible. There are a couple of Lowes stores, but they're over an hour away. I have always found Lowes to be a clean, neat and well run store, at least the 3 I have visited in the past few years. The associates I have spoken to when there have been plentiful and helpful. I wish we had a Lowes that was local.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Lee Hardware True Value

    Lee Hardware True Value

    4.0(5 reviews)
    9.4 mi
    $$

    I have always had good experiences here. While they always gave essentials like LED lightbulbs and…read morehome accessories, they always s have great summer deals as well. Last purchase was oil for my chainsaw. They also offer blade sharpening.

    I like that they had curbside pick up, but I just have to remark on the extremely rude woman at the…read morefront. This is my first time in this town, and my first time at the store. I called ahead and they had everything I needed. I called back and asked to add soma few things to my order. The woman on the phone rudely said, "it's already packed." I was so stunned that I just hung up. Why not ask if I would like to start a second order? When walked in and told the woman behind the counter that I had an order, it immediately became clear from her voice that it was The same woman I spoke with on the phone. But she acted like I was someone new to her. I told her I had an order, and she acted as if it was the most preposterous thing anyone has ever said. She screwed her face up and said, lwhat are you talking about, for what?" I won't type out the whole in exchange, but she happily walked me out pointed at a few things and said, "they're right here! Where it says curbside pick up!" Meanwhile, my order was blocking the sign that said curbside pick up. She just really could've been a nicer human being. I will look for a different hardware store to shop where I'm not treated like trash. And I'm not even dressed as poorly as I usually am, ha ha.

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    Lee Hardware True Value

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    Elm St Hardware - hardware - Updated May 2026

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