Gabriel was very attentive and helpful! His aura was unmatched and he had the stature of a true…read moreman!!!

Worst costumer's service we ever received. Man in front of me and i were waiting alone at store…read morefor 20 min till representative red shirt came to answer his personal phone ryan M was so rude and condescending when I ask a questios DONT COME HERE!!

Who ever has a girlfriend working at this location, short with blonde streaks, check on yo girl…read morebrother man. I seen her and a coworker buying condoms in uniform At a liquor store nearby. Make it even worse he bought the cheap condoms ahaha

Pulled in 4 minutes before they close just to grab some coolant before 10pm…read more The dude saw me pull into the parking space and rushed to lock it up Still had a few minutes left . Crazy

Have to say Napa stood out today! Needed a fuel pump for my 2004 Dodge RAM. Wasn't stocked but…read morethey provided same day delivery with a substantial discount for the inconvenience of returning to their store... Definitely appreciate their customer service.

Drew was one of the worst people I've dealt with at this location. I purchased a mass airflow…read moresensor that turned out to be defective. I confirmed the issue by installing a sensor from AutoZone, and the vehicle worked properly. When I reinstalled the NAPA sensor, the problem came right back. Instead of helping me with a defective-part return or warranty claim, Drew simply told me they couldn't return it because it was an electronic part and gave me a phone number to call, as if I were dealing with a fast-food restaurant instead of an auto parts store. Unfortunately, based on the customer service I received, I would not recommend this location.

Great service!, Debbie and Ralph were really attentive and helpful, i will be back for all of my…read morecar needs. When dealing with batteries make sure you get a warranty because it will come in handy.

Car wash items were all available that I needed and the prices were reasonable. $65 spent on…read moretowels, car wash soap, hard water spot remover, interior spray cleaner, a tire brush and a spray wax. Employees were helpful if the products I chose were worthy.

Diego went above and beyond! He offered to drop off my battery if I needed it immediately! Prices…read morewere GREAT! Will be a returning customer for sure! Thank you!

This place has really bad service. my husband bought an alternator there and it didn't work. go…read morefigure. so he took it back and the guy there said it'd be ready the same day. the guy NEVER called my husband or texted him. so he had to call to get an update and the guy tells him he can't get him the alternator until 3-4 days. so come the end of the 4 days no response or update. my husband called and he was told the alternator that was given to him didn't work so they gave him one that was supposedly "like new." well the "new" alternator didn't work. Money down the drain. DO NOT COME HERE. UNPROFESSIONAL.

I was next in line for service when the phone rang, and an employee answered the call and appeared…read moreto provide an estimate to the customer over the phone while I was waiting to be helped. I understand that phone calls are part of the business, but I feel that customers who are physically present in the store should be given priority over customers calling in, especially when someone is already waiting in line. I want to emphasize that the service itself is great. The employees are wonderful, helpful, and friendly. I simply think the location could improve by prioritizing customers who are physically present over customers calling in. I believe this would make the overall customer experience even better.

My daughter had two new tires installed two weeks ago. She was working late in Temecula and came…read moreout at 11 PM to a tire that was flat. She called AAA and had a tech come out to replace her tire with her spare. When the tech located her spare, it was flat. Most tire companies check your spare when you have new tires installed. She went back this morning to have her tires checked. The tech told her she needed an alignment. She explained that she just purchased the back two tires and they performed an alignment. He said he didn't know that even though she had it done in that store and he had reviewed her account on the computer. She asked to speak with a supervisor. A man named Joseph explained to her after she described her experience that America's Tire always offers an alignment when you purchase tires. That sounds horrible to me because they didn't check the car to see if need an alignment. They just offer it for the upsell. Furthermore, they patched the tire. So why would she need an alignment? Bad business. I do not like to leave bad reviews, but I have referred a ton of business to American's tires and I will not do that again. I feel bad for the next innocent, trusting individual that goes in and is under the impression they need an alignment when they don't. Because they offer it, regardless if the car needs it or not. They should be ashamed of themselves. And then they reply and say they want to correct it with more information but the link doesn't work.

I love this place as it's a hidden gem. Definitely has better prices and at times can find parts…read morenot available at you local autozone or o'Reilly.

Great spot for auto parts highly knowledgeable. Good prices too locally owned. Support all these…read morelocal businesses.

Solid place to have service, they're thorough and weren't withholding any information about the…read morevehicle. Priced well with good communication. Javier was awesome and personable!

I recently stopped by here after work because of my brake light that had been consistently on the…read morepast week.. while I thought it could've been something more serious I'm grateful it wasn't. Javier and his team were very professional and attentive. All my car needed was brake fluid. (Dummy me) they added the fluid free of charge and They even found a loose bolt near my engine belt that they fixed free of charge!! While I was there I noticed they offered headlight resurfacing and I ended up walking out paying $120 and brand new looking headlights! I HIGHLY recommend this Grease monkey location! Thanks guys!