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    Carquest Auto Parts

    2.0 (4 reviews)
    Open 8:00 am - 8:00 pm

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    2 years ago

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    3 years ago

    Showed up to pick up a package before closing time and the doors were already locked up. Lady at the cash register saw me and ignored me

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    5 years ago

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    7 years ago

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    AutoZone - The filled to the brim

    AutoZone

    (39 reviews)

    Jeremiah the manager is amazing ! Very knowledgeable and such a nice guy . 100% recommend this…read moreautozone location . He deserves the best.

    I went into this AutoZone location to return two items I had purchased just the night before from…read moreanother AutoZone. I had my receipt, and the products were unused -- I simply didn't need them anymore. One of the items had a broken seal, and instead of listening or trying to understand the situation, the manager immediately accused me of using it. When I calmly explained that I bought the item in that condition, he flat-out lied and said that AutoZone doesn't sell products that way. He continued to gaslight me -- insisting I must have used it, ignoring what I was saying, and doing everything he could to discredit my word. Not once did he try to verify where I bought it from, check inventory, or do any due diligence. Instead, he talked over me to the employee handling the return, as if I wasn't standing there. No acknowledgment, no eye contact, just complete dismissal. To make matters worse, I watched this same staff treat a white male customer right next to me with ease, respect, and efficiency. No interrogation. No accusations. Just a simple return. As a Black woman, I was profiled and disrespected. I was talked down to, gaslit, and made to feel like I was being dishonest over a $20 product. It was racist. It was misogynistic. And it was unacceptable. I even went back inside to check the shelves -- and the same products I returned were stocked in identical condition: unsealed and not filled to the top. So not only was I telling the truth, but the manager knew -- or should have known -- exactly how they're sold. Instead, he chose to double down and treat me like a problem. AutoZone claims to value customer satisfaction, but what happened to me proves otherwise. You don't get to promote yourself as customer-first while allowing staff to treat people of color -- especially women -- like criminals. That's not just bad service. It's discriminatory and abusive. Do better, AutoZone. This is a systemic issue that starts with training, accountability, and a commitment to equity -- not empty slogans.

    Carquest Auto Parts - autopartssupplies - Updated May 2026

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