Stopped today to pick up a few parts placed online. Easy, quick and service friendly.read more

I had a very disappointing experience at this AutoZone. Juan, who is a manager, told me the…read morecommercial parts department was closed, but I could clearly hear associates in the back talking about how the commercial parts associate was just at lunch. When I asked for clarification and requested the regional manager's number, Juan refused to help further and walked away, leaving a red-shirt associate arguing back and forth with me at the front. They also refused to provide the regional manager's contact info -- which I later found posted right on the front door. It's clear that the associates here are not properly trained in commercial sales or customer service. I called the regional manager afterward, but there was no answer and no call returned. The lack of professionalism and accountability at this location is unacceptable, especially from management. I've always relied on AutoZone for dependable service, but this experience makes me question whether I'll continue doing business here.

I needed help with my vehicle so I stopped by AutoZone in Goodyear on yuma road and received the…read morebest customer service from an employee name Fabian. Thank you Fabian for all your help! Anna

Went in for a simple ask, I need a windshield wiper blades and to have them installed. I am…read morevertically challenged lol. Staff member Todd was extremely helpful, explained to me all the different options that were available to me. And installed them quickly and with ease. I'm a little bit particular about people working on and around my truck, I'm afraid of scratches from belt buckles or pocket knives, etc. he was extremely cautious and mindful of my vehicle ensuring no scratches. The store was in good repair, very clean and easy layout. Overall five star experience.

The owner was friendly and great price. He was done in less time than quoted. He did an amazing…read morejob! So happy with the results! I would definitely recommend him!!

Reschedule on me multiple times sometimes same day only hours before, extremely unprofessional and…read moreinconsiderate of my time and the fact that he rescued not once but twice. I would absolutely not recommend! Find somewhere that cares about your time and appreciates you as a customer because this place isn't it!! If I could give it 0 stars I would!

The Auto parts store crew did me a solid! I had gotten my oil changed else where and my car was…read morerunning on empty, the engine was covered in oil, due to poor installation of an oil filter. I Went to the auto service section, and the guys were really friendly and they talked to me like an actual human; they understood my concerns and related to me. Afterwards they worked on my car quickly and went above and beyond what was asked, they cleaned the oil that had leaked all over the engine and floor, and gave me a filter and oil change in no time! These guys were an absolute blast to be around. This walmart center is blessed to have such a crew!

Steve is the worst manager so disrespectful and rude , I went it for a oil change and they didn't…read moreput enough oil my truck started to overheat because they didn't put enough oil I was stuck on the side of the road and he is telling me I don't know nothing about cars and that not why my truck is overheating he said it's because of my coolant your car shouldn't overheat because of oil so I put more oil in it and it,s not overheating, he shouldn't work with cars if he doesn't know how too

We love Hamilton's Auto and Diesel - we have been there twice and both times Matt has been…read moreincredible. He is knowledgeable and knows what he is doing. I just wish he were closer to us in California! Thank you for all your help with getting my husband back on the road and home! Sandy C.

Mike and his team are just fantastic. I believe this team are one of the last honest, thorough,…read moreand knowledgeable mechanics around. Thank you so much for working on my vehicles and I just can't imagine going anywhere else! You are just awesome!!!!!

Went shopping for a shirt for my son. Sales girl was so informative and seemed to sincerely enjoy…read moreher job. I bought 3. Hopefully he will like one of them.

Terrible customer service, get passed from parts to service then Leave you on hold, don't pickup…read moreafter 20mins of waiting no help whatsoever.

Pete was so awesome to work with when I ordered my beam. Finally got around to putting it in…read moretonight. It fit like a glove and looks awesome too!! Can't wait to get it on the ground where I can see exactly how it looks low! I will eventually go with air but just went with an adjustable 4" narrowed beam. Professional quality that stands out well ahead of the rest!

Full of fluff! I've been around the block a time or two. One BS excuse after another with this…read moreguy. Instructions were the worst I have ever seen. FLUFF! Kept selling us different kit after different kit to make this or that work. Products supplied were nice quality. However, was all the wrong components for our '67 Type 2 (as stated on their website). First person I have talked to in awhile that made up their own automotive dictionary. BUYER BEWARE!

Was able to get an inexpensive spare tire for my jeep hugely helpful…read moreSaved me in a pinch

Bought a battery a while back. They didn't mark it. Tried returning it and they said they looked at…read morethe cameras and they did mark it according to them even though they didn't. Made me waste an hour for nothing.

I had a battery issue on my car. I believed it was still under warranty, so I asked an O'Reilly guy…read moreat this store to research it for me warranty status. Initially, he couldn't find the right records (searching online) relating to its purchase. I had no receipt because I'd loaned my car to my step-son for over a year and he'd been the one to buy the battery. No records to review, the O'Reilly guy wasn't able to help at that point. I decided to put it on hold until I could talk to my step-son and get particulars on the purchase. I left the store but before I even got home, I got a call from O'Reilly's. The guy telling me he'd kept after the research and found what he needed to honor the warranty. That's pretty cool he pursued the issue on his own. Got a new battery = Happy Ending.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Amazing service, veryFound exactly what I was looking for and they actually installed the part for…read moreme

I had an absolutely fantastic experience at this AutoZone, all thanks to Gianni! I came in needing…read moremy battery tested, and he ended up helping me replace it right then and there under my warranty. From start to finish, Gianni was incredibly friendly, knowledgeable, and genuinely happy to help. He made what could have been a stressful, annoying errand completely seamless and hassle-free. Exceptional customer service like this is rare these days. If you ever need help with your car, ask for Gianni--he's the absolute best! Thank you so much!