very helpful, proffesional, knowledgeable staff who are happy to discuss the different types of…read morephones and packages with you. When I purchased my latest mobile with contract from them there was no pressure selling, they were happy to talk me through the deals I could get until I was happy with one.

After going off for repair (at their Exeter branch) I collected it from Stormfront in Telford…read more After taking the device back home I realised that now the keyboard backlight, previously working, now did not work. I took this back to Stormfront and explained the issue caused by their repair. I was informed their "Exeter branch needed to take it back and investigate". I waited 3 weeks and after finally hearing back not only was I told I would have to pay for the repair of this issue, which only arose after the device went in for repair, but I was accused of saying: "I poured a glass of water over my Mac causing damages". I decided to go direct to a legitimate, genuine Apple store for a second opinion. Unsurprisingly they fixed the Mac free of charge and did not accuse me of any mystery "water damage". In summary Stormfront may appear a reputable and trustworthy store, but they are absolutely not! Please, DO NOT USE STORMFRONT!

Clean store with friendly staff. However they tries twice to resolve my problem and even gave me a…read morework mobile number which was not answered whenever i rang. So the time answer is to get he issues resolved in store or don't leave. Simple.

I really try and stay away from here. Well to be exact i try and stay a 20 meter radius away as…read morethey always seem to have staff at the storefront harassing you about upgrading your phone. When inside you will be asked within 20 seconds if you are OK, and they always want to try and upsell to you, so if you know exactly which pay as you go phone you want they will still try and sell you a contract. Staff there don't appear to be particularly knowledgeable (apart from on the latest sales target) and i'd question how impartial any advice there is.

I've two experiences of the O2 store - both very positive, and both concerning the iPhone…read more The first one was to do my preauthorisation - which went very well, and when i asked to find out when the store opened on July 11th, i was told that he couldn't tell me that, but that the doors to the town centre opened at 6am. Nuff said. The second time was the buying of the iphone itself. Not a problem there, staff friendly (if a little stunned to see the queue that had developed). All staff knew exactly what to do, and the morning appeared to go well - even when systems failed staff knew what to do and were just waiting for permission to use the backup paperwork. I was very pleasantly suprised. Top marks to them for a good launch.

From the owner: Head over to O2 Telford in Telford Centre for a wide variety of mobile phone deals, including top…read morebrands like Samsung and Apple. We also offer SIM cards and other accessories. Benefit from Priority’s exclusive perks, such as rewards, experiences, and early access to gig tickets 48 hours before general release. Our knowledgeable staff is here to guide you through the latest technology and help set up your new device. Experience exceptional service at O2 Telford today.

My husband and I came in the other day to get a prepaid celly to use while we're in England. They…read morehave a really big selection of non-contract phones. Impressive actually. The chick who helped is was very courteous and able to answer all of our questions. :)

Although branded orange these stores operate under a franchise from Orange so they are not as close…read moreto the mothership as you might think. Staff in there seem to be knowledgeable about a) the phones, b) the network, and c) Orange itself. C is probably the most important as it allows them to know how to sort out any problems that you may have with registering the phone, and what they need to do should they get kicked off the call to register a handset. As with most phone stores a big problem is when you are trying to buy something and you've got a few people in front of you who are asking for advice or trying to do something particularly complicated. Its always worth having a look in there if you are after a specific handset as they often do exclusive deals on some handsets.