I went to Currys for a specific PC and was told the one they showed me was it but it wasn't. I…read moredecided to take it though an earlier model. Paying i got attitude by the reception refusing to give me my change. two and a half years later i returned the PC after it failed a BIOS update leaving a black screen. Still under warranty by HP of 3 years but a simple fix. I was charged £$79.50 by mike when actually £75 said for transport to repair. Then told by another assistant it included diagnosis which was argued with by MIKE. I was told any replacement was extra but had to be agreed. A few days later i was told my motherboard was replaced with new at £230. I refused they put back my old one. In talks with repair i learned they always replace then repair what they take for future repairs. This was not as they state as they say they replace with new under insurance. I learned that Dixons carphone warehouse had bought out Currys 10 years ago after admitting an insurance scam training staff to sell insurance toi the insured. It made over £480 million and fine of 40 million. A TV I purchased had them halve the insurance cost after i refused it ut though then insured they refused to refund, repair or put in writing their refusal. It seemed the insurance scam was updated and rather than relie on breakdowns repair set to insuring them. I felt trapped so agreed to pay if they returned my property my motherboard with my rep[aired PC. They finally agreed but wanted paying up front. Stupidly i agreed but no motherboard and i refused delivery. I phoned repair they said they wanted another transport payment £75 to return it. Not accepting delivery they couldn't and i asked for proof the new motherboard was new and they refused. I complained and they said i misled them as both items by then were in store. They wanted the receipt for the extra £75 i didn't pay. It was under warranty they got the new motherboard and kept it offering no proof they didn't fix my motherboard then said they threw away my motherboard as useless then found it again stripped of every useful part. My repair was simple at no cost they made £79.50 =£230 then selling my old motherboard as new another £230 they admitted training staff to steal before and kept the staff. Safe in the assurance that to take them to court would cost too much as they continually rewrote the truth. They now say they will auction my PC or charge rent though promised if not as stated returning my motherboard i would get a refund, they then refused.

One of the larger Currys PC World locations I have noticed which are inside a city, with many of…read moretheir larger locations being Warehouse stores in retail parks outside of town. The location is pretty good, opposite the new Primark on High Street, and just off New Street and outside the Bullring. The selection here is pretty good, with a fast lift in-between the two floors, the upper floor has the better selection including laptops, printers and some cool blenders at some of the best prices I've seen on the high street. The store layout could have been improved to include more essential and common items PC World are known for downstairs, although I do respect that some larger and heavier items would need to be located on the downstairs level to avoid transportation upstairs etc. The staff seemed friendly enough, greeting me as I came into the store even just before the store closed which was a bonus, rather than being like "Ugh, can't you come back tomorrow? I want to go home" which is an attitude many other stores, including a few nearby, seemed to give off. Shame.

So my friend is a huge Batman fan, everything Batman. He heard about the new Arkham game coming out…read moreand that Game Store is having a lockdown event a week before the release to get your hands on and pre-order. I'm a huge Superman fan and honestly there isn't a good superman game ( come on WB ) Anyway he signs me up to this event to go with him. It was on a Sunday evening after the Stores had closed. We went it after showing the text invite to the event and in to play the game. If you pre-order the game there, you get free t-shirt of the game and some other goodies in a bag. My friend had already pre-ordered weeks before but he showed the receipt and they gave him the t-shirt, was a large size but he didn't care :). There were people from the WB who have or had something to do with the game, I forgot. As we were taking turns playing the game they had ordered drinks and pizza for us. Big thumbs up, I didn't expect that. We had planned to go eat after the event, so got to save up. My friend seemed to be having a great time, he finished the demo and started again exploring different places, I was occupied with free food and drinks I didn't mind him taking his time :D. I got to speak to other people who were waiting for their turns, talking (arguing) about comics and superheroes. I had a great time at the event and GAME did a great job making sure we were all having a great time. There was even a guy dressed as Tim Burton's batman. :)

From the owner: Visit your local GAME Store in Bullring and find awesome gaming deals now.read more

Look, I understand that there's not much the staff can do regarding this and I understand they…read moreprobably hate it as much as I do but in rating my time in store and nothing more. I was in a queue for 25 minutes and old took 2 steps, there were still around 20 people in front of me and what looking like 30 behind. I put the game back and left. The place also stunk of Body odour. Now, don't get me wrong, prices and variation are great and I will never try to dispute that but good God, that's only if you can get up front to buy them.

anyone can try like i did : i got a s21 phone from cex…read morecoventry grade a and i left it in the box. put the box inside my backpack and went to cex birmingham city pretending that i want to sell and they told me that the phone is b grade. they are such a joke this company but i wanted to see for myself what type of company this is. stay away from them!

Visited the Apple Store in Touchwood Solihull yesterday morning and I've got to admit their service…read morewas 1st class ,I was dealt with a fella in there , as I needed advice on my possible replacement of a Mac Computer, once he checked it out and he took a lot of time to help he sorted out the issues and explained everything simply , so that I could understand , so a Thank you to you all there, Regards D.Hurley dated 25/3/2025

This is a nice Apple Store, which has improved a lot since my last visit in 2019…read more It is located in a grand, stunning building on the corner of New Street in Birmingham city centre, the store certainly looks impressive from the outside, while I do think the interior is a little bare and minimal compared to the exterior and other Apple stores, it is still a nice store overall. They have a great selection of Apple merchandise in stock, I did struggle to find the new iPhone 13 Pro in the flagship Sierra Blue colour, I would have thought with it being the new and exciting colour of their flagship device, they would have more devices in stock, in this colour, rather than the other colours. The store seemed a little understaffed and I didn't feel welcomed compared to other Apple stores, but the staff seemed friendly enough. 4* - A nice enough store in an impressive building from a fantastic brand.

popped in on speck to get my laptop screen repaired. They were great - it was done in no time and…read moreI was up and running. Will definitely be back - they don't rip you off

Having a fully working computer is really important for me; because that's the only way I do my day…read morejob and my business stuff. So, when my laptop recently broke down, I was in bits because I thought it was all over. I didn't have the money to purchase a brand new laptop so I had to find a way to fix the problem. The problem I had was that the laptop was over heating and it seemed that there was a huge virus on my system. So, I decided not to use a local computer repair shop- I decided to go all the way to Selly Oak because I'd once again been recommended this place by my very helpful network of friends. According to them, this was the place to get all your computer problems fixed; so I thought I'd try it out. I also didn't have much money to spend on getting the problem fixed; so was even happier when I was told it would only cost me £50 for a full repair and software update. My laptop did work after they fixed it and it's been in full working condition ever since I went there. It no longer over-heats and I had new virus updates installed on my laptop. Overall, a fantastic service from a local Selly Oak establishment!!

He purchased a motherboard from me on ebay, RoyalMail was encountering some delays. I gave him a…read morediscount of 30% on it, sent it next day, didn't have the patience to wait and filed a case with ebay, got his money back. 2 days later the board turns up, he says nothing about it, I contact asking for the item back or money, again nothing. A piece of work, if that's how he deals with small time ebay sellers don't think he won't rip you off.

I first met these gents when I managed to drop a cup of coffee into my laptop. Take it from me;…read morenever hover your coffee cup over your machine, just in case! It took a few days but in the end it needed a new keyboard and they saved it. In the meantime transferred my back up on my hard drive (what, you think I hadn't backed up?!) onto my spare laptop to make sure my Outlook (the most important thing) worked OK. I lost a bit of work and the spare was no-where as good as mine but, as a freelancer, thank goodness I could carry on working and not let clients down. On top of repairs, they can upgrade your machine and indeed they sell refurbished and new laptops. And PCs too, if that's your preference. I was recommended my trusty Samsung NC10 netbook which they ordered in for me and I have loved and used every day since. I will definitely be going back for the advice and purchase of this little dynamo's replacement when the time comes. They tend to open and close late and keep you posted on any repairs plus there prices are very reasonable.

Went in with some questions about which laptop to get given I am trying to learn how to code, and I…read moregot excellent service at Gigante Computers. The staff were really friendly and gave me multiple suggestions with a detailed description of the pros and cons of each, and even let me try some of the laptops they had in the shop. Stephen was very knowledgeable and helped me through the process of choosing my laptop and now that I have my dream laptop I couldn't be happier. Extremely happy with my experience overall and will definitely be returning for any future tech needs. Highly recommend!

I'm a student and I came here to get my laptop repaired - I was really happy with the service…read more Great communication throughout and I got frequent replies, the staff were friendly and reassured my worries. Highly recommend!