One of the worst run businesses in Chico. They do not stand behind their installers and are openly…read morehostile to finding resolution. I would strongly recommend avoiding doing business with them.

Very friendly and helpful salesman, Tyler, and installer, Sam. I love the flooring I picked and it…read morewas installed very nicely, looks great!

This has been an amazing experience from start to finish…read more Clay is a wealth of knowledge when it come to flooring. He helped us so much in the decision making process. Wade did the install. Haven't seen anyone be so diligent and attention detailed in a long long while. Highly recommend Floors by Ray.

A resounding, "Yes!" This is in response to the question: Were we satisfied with the work of…read more"Floors by Ray" after Chris and his team finished laminate flooring in 5 rooms, closets and hallways? From start to finish, the team was professional, hard-working and conscientious to do quality work with quality product. Initially, the team was referred by someone in the community who had contracted with them: We have no regrets and would hire them again! Beautiful outcomes!

I agree with the positive reviews already posted. My wife inherited a mobile home in Colusa when…read moreher brother died. replacing the flooring was a project that he hadn't gotten around to and we HAD to replace it before we could sell the trailer. We showed up at Carpet Warehouse on a Friday at around 2:00-2:30 to get the carpet, plank flooring, and extras. Dyanne and Raymond got busy verifying our dimensions and quantities, then worked with us to get FANTASTIC pricing for everything we needed, then Raymond measured and loaded the materials. As far as I'm concerned, they went 'above and beyond' expectations, especially late on a Friday afternoon. I HIGHLY recommend Carpet Warehouse!!

Everyone is amazingly helpful & super knowledgeable. I can be indecisive and they were patient with…read moreme in every visit by providing samples giving me suggestions. Completely recommend this place for all your flooring needs!

Phone number is disconnected as of 9/4/2025 The work they…read moredid for me previously was great.

I have to say that the results from the refinishing and patching that we had done were nothing…read moreshort of spectacular. There were some areas that needed replaced due to old termite damage and an area to be infilled for to a wall being taken out and afterwards you can't tell they were even there.

Rant: California Renovation (Cal Reno) and Roseville Carpet One (RCO)…read more Roseville Carpet One owns California Renovation in Chico. If you're looking for floors, carpet or other services look elsewhere. I had my entire house outfitted with 100% waterproof SPC flooring. The product is high quality, the staff at California Renovation are unbelievably the worst. Around a year after the floors were installed, I noticed a big split at the joint pulling up as seen in picture two. Note, the damaged area has a large rug there 365 days of the year unless needed to clean. I called Cal Reno, they sent out there installation manager. He put a moisture tester to the floor, and said "yup, exactly as I expected. The floors are too wet and you're over mopping." Then proceeded to tell me I needed to use a special mop that I hand wring out to wash the floors. Information that was never provided if true. Then quoted me $600 to replace the four boards in that area. I honestly believed them, maybe I was over mopping. Then the floors started getting worse and in areas that have never been mopped. So I started doing my own research. I looked up the my warranty: 25yrs commercial - 50yrs residential. 100% waterproof. The warranty literally says you can spill water on the floor, leave it and it won't damage it. But clean it up in a timely matter to prevent mold. I called Cal Reno back six months later, the installation manager came back out and said the same thing. Proceeded to tell me I'm mopping too wet and I need a special mop. Long story short, I fought with Cal Reno and RCO for months. They refused to submit a claim to Republic flooring. During my research I found the manufacturer rescinded parts of the warranty. Now the floors are warrantied for 25yrs, half of what it was originally. It also mentioned Visqueen, a moisture barrier must be applied before setting the floors, which was never done. I later found out the manufacturer had changed their warranty 8 months after my floors were installed due to moisture issues and several customers, some of whom were Cal Reno or RCO customers had to have their floors replaced. Also, warranty makes no mention of a special mop. Finally, after a lengthy emails stating the facts, hours of research and second opinions, Cal Reno said they would replace the floors "at cost" and come out to measure. I simply replied no and kept fighting, almost needing to go to court. Finally I thought I won, that same installation manager came back out and said, "we are only going to replace the damaged sections, we want to go easy on the manufacturer." I was almost in shock. Whose side are you on? The bill goes to the manufacturer not you guys. I was fed up at this point, was willing to take whatever I could get and thanked him for fighting on my behalf to get the floors replaced. To my disgust he said, "no, we just forwarded your email to the manufacturer and they said yes." All said and done, the whole house was replaced with new floors that had under two years of wear. I went with this company because my neighbor also used them, and unbeknownst to me, they also had issues they fought for months with their carpet. This was after my contract was in place. The first and second pictures have rugs all year round except for cleaning. Last picture shows the mold and mildew after the floors were taken out. They even had to go back and fill in more cracks in the foundation, with lots of rework. Overall, the floors are great, warranty is(was) amazing, but this company sucks. Doesn't care about you, the hard earned money you spent and will not help you if you have issues. Go elsewhere.

This is the best remodel show room in all of Chico may be all of Butte County. Definitely worth…read morecoming through and getting samples. The show room is so good and they have in-house designers to help you choose everything. Not only that the labor is pretty inexpensive compared to hiring a contractor. We use the products here to remodel our entire house and we love it. See what we did here --www.restoringchico.com

Jason had to cancel on us due to scheduling, but was nice enough to come in first thing the very…read morenext morning which was really appreciated. Place looked great, was told that it would be dry in 2-3 hours. Living room was dry, but the carpet on the stairs was still pretty wet about 12 hours later, but our movers weren't coming until the next day so no problem. I'm at work the next day and my wife's family called to tell me that the stairs are still sopping (24 hours later). I called to see if there was anything that could be done about it, as my movers and wife's family are now over there and are kind of stuck. He explained to me how the cleaning process worked and everything, which was great, and explained that usually it took 2-3 hours to dry. He recommended I "get some fans and open the windows," and although he said "I get it's an inconvenience," also did not offer any kind of apology. He asked bluntly "what are you looking for?" Refused any kind of discount, did not offer to bring over fans/blowers (I don't own any of either myself), and was generally unapologetic and told me "I don't have time to argue about this on the phone I have other customers and clients." Nothing wrong with the cleaning itself obviously, (I think, I haven't been able to see the upstairs) and the carpet looked as good as could be expected given the state of it at the start, but I was pretty disappointed by the lack of sympathy or willingness to help after paying hundreds of dollars for a service. *UPDATE* Jason made things right which was hugely appreciated. Very knowledgeable and experienced and would highly recommend.

Working with Absolute Carpet has been absolutely awful. I called initially and got an appointment…read morefor Friday 10/18 which was canceled an hour before they were scheduled to arrive citing a job that was bigger than anticipated. Then it was scheduled for Tuesday 10/22. Nobody showed up Tuesday and when I called they said it was actually scheduled for Wednesday and I must have written it down wrong. Wednesday 10/23 they showed up and cleaned the couch and I venmo'd payment only to get home from work and find dirty water stains on my cream colored couch where they hadn't pulled out all the water correctly. So I texted the number I'd sent the payment through, and got nothing back. I called the next day and was told they'd fit me in that next Tuesday 10/29. Nobody showed up by 4pm so I called again, and was told that if nobody showed up by 5 that Jason, the owner, would personally come clean it on Thursday 10/31. On the 31st I called in the morning to get an ETA on when someone would be there and was told he'd call his guys (again, he had said he would personally come clean it) and get back to me. I have not heard from him since. Suddenly my calls are dropping and then the cherry on top was the 1am call I got (and didn't answer for obvious reasons) and then got my call declined again when I called back at a reasonable hour. Long review to say: Do not hire these folks, they will jerk you around and then do a terrible job. Worst part is they obviously don't stand by their work.

Their crew did a fantastic job and were very understanding. My carpet has never been so clean.read more

The guys just left my house, and also left me very happy with their work! I can't recommend them…read morehighly enough. It was a small job to re-stretch one room of carpet; most companies might not even bother to do a job this small. Here's what I observed about this team: Promptly responsive to my call On time Tidy, patient, thorough work Equipment is clean and well-maintained Careful not to scratch or dent baseboards Left the job vacuumed and clean

Ryan came out, measured and got me what I wanted, almost. On their one screwup they didn't offer to…read moreright it. Their installers are great their cabinets are beautiful but not going the extra mile crushed them in my book M

I contracted with Oak Ridge in April 2022. They drew up plans for my kitchen and we went through 3…read morerevisions. They recently decided not to go forward with my cabinets due to the fact that the kitchen was out of the area. This information was provided to them at the beginning of this process. Their dropping out of this project at such a late date has caused severe hardship for my family, 4 who are severely disabled. Their lack of professionalism is unconscionable. I would never recommend them.