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Carpets Galore & Flooring

3.9 (7 reviews)
Closed • 8:00 am - 5:00 pm

Services - Carpets Galore & Flooring

Carpet installation

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Kohls Flooring America - Kohls Flooring America Showroom

Kohls Flooring America

(4 reviews)

On behalf of my parents,…read more First, receptionist informed them of the wrong days for carpet installation. Second, workers did not have the carpet for the first room that was specified to be done first during measurement/sales. Workers had to drive back to Cedarburg from Hartford and back. On the next room, a pink thread was found by my mom running through the carpet. She was informed it could be a stain and they would have to try cleaning it first before determining if it was defective. Third, the next day, my mom needed to ask them to fix the carpet under the radiator in the first room before starting on a bedroom upstairs. While she was getting a different room ready since the room with pink thread wasn't going to be fixed that day, she realized she didn't hear anything and went to look. No one or any tools upstairs or in the room that was being fixed but the radiators were off. Looking outside, no vehicle and no tools in garage. THEY LEFT WITHOUT SAYING A WORD! Forth, upon repeatedly calling them to get answers, a response was given "not everything was removed from the closets". The workers even took pictures. Nice, they take pictures of a room that is not ready since you need to put things someplace while a room is done before you can shuffle things back and don't start on the room next to it that was ready to go since the day before! Plus again, they NEVER sought out my mom, whom was down the hall, about which room to do or this needs to be moved, etc before PICKING UP EVERYTHING AND LEAVING!! Fifth, no apology or attempts to rectify the problem. At a standstill...

We replaced the entire first floor, staircase and upstairs hall with beautiful hardwood. Conrad…read morecame to the house with dozens of samples to help us choose. He was upfront about the durability and pros and cons of each of the samples. The estimator was spot on which was amazing as the stairs required quite a bit of custom work. The floors are beautiful and the price was very competitive. Very satisfied and glad to have made the sale with a family owned local store.

In Home Carpets and Flooring

In Home Carpets and Flooring

(1 review)

These are the true rockstars of home remodeling. Roger and Christine have decades of experience in…read morethe area with bathroom, kitchen and all flooring remodels and took our home seriously from the beginning. They are true artisans and precision-driven craftsmen, the kind you can't find so easily anymore. We hired InHome to do new marble around our fireplace, two large porcelain floors, carpet in the basement, painting, new bathrooms and stone countertops along with every detail in building a custom shower, closets and more. Our Chase Preferred Customer banker recommended them and we couldn't be happier. A+ across the board. Exceptional value for money and able to meet tough deadlines in today's crazy market.

From the owner: In Home Carpets and Flooring specializes in all flooring needs, ranging from carpeting, tile and…read morestone, laminate, luxury vinyl, and hardwood flooring. We especially specialize in kitchen tile and stone backsplashes, as well as have a specific talent on bathroom makeovers. Our mission is to guide you through the decision process of choosing the perfect materials to create your dream bathroom. Services can range from new countertop, flooring, Tiled tub shower, mud set walk-in tiled shower, Tiled backsplash, various high-quality bathroom makeover options to choose from. We will update that one item or just that main piece that will make a big difference. Additionally we have expertise in tiling fireplaces, and installing heat mats under flooring products. Our team includes a designer, trained and certified installers. ​​

Carpetland USA Flooring Center Germantown

Carpetland USA Flooring Center Germantown

(6 reviews)

Cant say enough good things about the people and the service that is offered at this location…read more This is our second time buying and having flooring installed. Great employees and management. Quick to address questions and concerns. Highly recommend!

On the tail end of a whole home interior remodel and had Carpetland Germantown do LVP across our…read more2nd floor. This was easily the worst experience I had considering all of the contractors involved over the last 18 months. It would be a 1 star review had they not at least came out almost a month later to somewhat improve initial rough work at the end of the process. Made it clear to the measurer and then the installer before work began that the area around the base of the stair railings needed to be right up to the edge as that would not be an area where we would be putting any trim. These are narrow hallway areas with expansion room on 3 other sides so no concerns of lack of expansion gap there. Also received the job order to sign off on and matching trim pieces were included which I requested not be ordered, but was told they were already ordered and could not be cancelled BEFORE I returned the signed order to proceed. Was told that I would be charged if any additional prep work was needed and turned out the subfloor was in great shape except for one area where it was a little high requiring the installer to splice in about a 10' x 2' piece of subfloor to level out. At the end of the install I was told this was 9 man hours of work and would be over $1,100 additional. I couldn't even imagine how that added up. Job could have been done in 2-3 days but 2 installers were here 4 days as they were only here 3.5-5 hours a day. Sent an email to Eric Langan who recently took over the company almost a week ago and no response. Really disappointed overall, but paid the full bill and learned a lesson I guess.

Straight Edge Flooring

Straight Edge Flooring

(6 reviews)

We recently purchased a home and had Strait Edge Flooring redo all of our hardwood floors. They did…read morea fantastic job and I highly recommend them. When we were looking to get the floors done we received a few quotes for the work. Blake came out to give us an estimate and was very thorough. He noticed a few items we would need to repair/address that the other companies did not look for. Strait Edge's pricing is the perfect balance between quality and value. We had some repairs which required that were move intensive than we originally anticipated. Blake and his team took care of us and you cannot tell the repair was needed. Despite the repairs being more involved than originally anticipated the work was still completed on time. With the additional repairs the pricing needed to be adjusted to account for the extra work. He was upfront about the additional costs, they were very fair, and ended up being lower than I had anticipated. I will absolutely be reaching out to Blake and his team when we need additional flooring work done.

If you are looking for a company to install new flooring or trim in your house, do not use this…read moreone, save your sanity and look elsewhere. Over six months of extreme anxiety and stress dealing with this business. A job we were told would take one week has taken over 22 weeks to complete. My husband and I bought our first house and spent months demoing and renovating it. We hired Straight Edge Flooring to instal new floors and moulding throughout the entire house since we had a short timeline to move in and wanted the job to be completed quickly. I wish we never chose this company, worst mistake of my life. This company is a complete mess, have terrible communication, don't know how to order the correct amount of materials, and make up excuses for everything. Blake straight up lied to our face during the house walkthroughs when discussing the project and expectations of the quality of work. This company lacks accountability for their mistakes and will blame them on you, even when sending photo evidence of defects. It has been a nightmare to get the company owner Blake to do a walkthrough at the house after installation, and straight up refused to meet us in June because he was mad I put a 1-star review up due to their delayed project and lack of communication. Blake then threatened to not complete the rest of the flooring installation until the review was taken down. Throughout this project, Blake also threatened to take legal action through his lawyers and through putting a lien on our house. If you want a company to be extremely rude to you, then you found the right place. Below are direct quotes from Blake in response to my husband and I asking questions about the installation quality and voicing our concerns about various defects. "you are horrific!!!" "PATHETIC Instead of being and reacting so emotionally maybe you should read what I say" "I'm not getting into any other conversations with you, you can discuss with my legal team" "Now please stop texting me. My legal team is dealing with your non sense" "I know everything I'm just done entertaining conversations with you" "Go harass someone else" "My legal team would laugh at you and probably swallow you whole" "You are a piece of work" "Kiss my ***" "Slime balls get no where" "Now your just being a plain old slime Ball" "your still trying to slime your way out of paying your bill? Does your wife not make enough money gaming on her computer for you to pay it? Or are you just typical stallis trash trying to avoid paying a bill?" "so clearly you are just a pathetic slime ball" "fu****in email it" Straight Edge flooring also prematurely issued an invoice and told us the project was completed, even though it was not due to damaged floor boards and missing moulding. Blake also told us we would be paying a late fee of $50 per day if the invoice is not paid??? Nowhere in the estimate/contract included late fees. Regardless, the job was not completed! The final invoice also included a 7.9% sales tax for the entire project cost. As outlined in the Wisconsin tax code (Pub207), we do not pay taxes for their labor or the material included in their provided service. We argued with them for months about how they cannot charge separate tax items at the end of the project. I even called the Wisconsin Department of Revenue, which confirmed that although they are a retailer, they cannot charge sales tax when purchasing floors and then installing them as a part of real property improvements. Even at the end of the project, a damaged corner was missed, we sent Blake photos immediately and he had the audacity to accuse us of damaging the floors. The installers came back to look at the damaged corner and then admitted they missed it. Glad to know that photo evidence and telling you something was missed doesn't matter to you Blake, can't even pretend to care about doing good work. If anyone is being a slime ball Blake, it is you. Do better.

Carpets Galore & Flooring - flooring - Updated October 2026

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