I had Miles and his team redo our floors at our spa. Our previous contractor did not seal the floors properly and the top coat peeled off, dirty would get inside the parts that were flaking off, and it caused heavy staining. The epoxy on the cove base also started chipping off. After meeting with about 8 different contractors, we found Miles to be the most knowledgable and careful about our floors. One contractor said he and his one employee could do all 10 of our rooms in one week. Miles on the other hand said he would only be able to do 2 rooms in one week. We really liked this approach because we would rather have the floors done correctly than hastily done. Miles recommended a mortar cove rather than using speed cove. It is more difficult to apply but more robust. He was the only contractor who recommended the mortar cove and it gives the floor a nice seamless look.
Four of the epoxy companies we met with wouldn't even give us a quote because they were afraid they wouldn't be able to offer a watertight seal and because the square footage was too small. As a float spa, we hose down the floor all day long. Dornbrook's estimate was very reasonable, we got another estimate from a contractor that was twice as much. Abi handles all the emails for Dornbrook and she replies within minutes sometimes even on weekends when we have last minute questions.
We also liked that Miles told us about a client where there was a small blemish on the floor and the client asked them to fix it but they had to redo the entire floor to fix the one blemish. Not a lot of contractors would admit to something like that with a prospective client but in the epoxy industry, there are a lot of things that can happen- such as too much moisture/outgassing in the concrete. Miles and his staff were on the job site every day. The previous company I used had hired some college kids to help with the floors. I hope my mistakes will save you the headache of going with the wrong contractor. I've already scheduled for May to have them do the rest of my rooms. I would recommend securing your slot early because they can be booked up several months in advance. If you would like to take a look at our floors, our spa is open to the public. Feel free to call Float Oasis in Brookfield to schedule a time 262-317-9100.
The pictures below show the before pics with the top coat peeling and staining. Then the work in progress as they grind the floor and do the mortar cove, and finally the finished product. read more