I recently had the pleasure of working with Sandmaster Hardwood Floors, and I couldn't be happier…read morewith the results! From the very first consultation to the final walkthrough, their professionalism and attention to detail were absolutely outstanding. The team took the time to explain every step of the process, helped me choose the perfect finish for my home, and worked with precision and care throughout. They showed up on time each day, kept the workspace spotless, and treated my home as if it were their own. The end result? Flawless, beautifully restored hardwood floors that completely transformed the space. What truly impressed me was their dedication to quality -- no shortcuts, no rushed work, just pure craftsmanship. It's rare to find a company that combines skill, integrity, and customer service at this level. If you're considering refinishing your hardwood floors, don't hesitate to call Sandmaster Hardwood Floors. Their work speaks for itself -- elegant, durable, and done right the first time. I can't recommend them highly enough!

We highly recommend and trust Sandmasters!! They refinished our wood floors. Their teams are…read morespecialized and professional. After our initial visit with Matthew to get our first quote, we knew no one else was going to do the job. No need for another quote. They have specialized teams for each phase of the work. They call with a heads up, that they are on the way. They are on time. They do BEAUTIFUL work. They don't leave a mess during or after the work.

We recently had Fries Carpet Sales install Mohawk hardwood flooring throughout the main living area…read moreof our lake home. They did a beautiful job and were very professional. We couldn't be more pleased.

Terrible customer service…read more A few weeks ago when I scheduled the carpet repair, I was quoted at $100 for the first hour and $75 for every hour proceeding it. I was also asked for my card number so I can be charged immediately after the service. The men came to do the service and it lasted less than an hour (This was after no body showed for my first appointment, so I had to reschedule). When I was called about a week later for payment, I was told they were here for 4 hours and I was to be charged over $400 dollars. I corrected them and they argued with me about the time they were here. I explained it was a simple patch and that I timed it out to less than an hour. They told me I was also quoted the wrong amount, but since they never sent me a quote, they couldn't verify the information I was given. Finally, they asked for a card number. I told them they had it already and the women on the phone said they didn't. I explained I gave it to the gentleman who scheduled the appointment. She once again argued with me. So, I was quoted the wrong amount, gave my card to someone and I am unsure where they put it and finally, the repairmen lied about the amount time they were at my apartment (Resulting in being over charged severely.)

Hi, This is Peggy from Shooting Star Travels Downtown West Bend wanting to say a big THANK YOU to…read moreWalter's flooring for being so awesome!!! They were great to work with from start to finish and the end product is beautiful. In and out in one day! Professional, courteous and great workers. I would recommend them to anyone anytime!!!

We had our lower level carpeted by Walters Carpeting in May of 2025. We had a great experience…read more From "Jonathan" the sales rep to the two cordial, professional, very hard-working two men who did an excellent job installing the carpet.We were totally satisfied and highly recommend them. Janie & Joe Kreis West Bend, WI

Expect to be ignored. Had epoxy flooring installed in the…read moremain floor of our house. They got epoxy on our walls, doors and toilet. Lots of bubbles. They tacked the carpet from the stairs right into the epoxy floor, sticks and sand stuck in the epoxy and other issues. Was told that the installer "was going through some things." We were given a discount based on the issues which we accepted. Flash forward 3 years when the floor is peeling up on the edges and in the corners and cracking in areas, I reach out to the owner. It took 4 months just to get him to come look at the issues. Then after 9 months of contacting him every few weeks to try to schedule repairs, he no longer responds. Lots of excuses at all turns.

Mike and his family are awesome people to work with, they're laid back, down to earth, and most…read moreimportantly they do quality work. You'll find no better option than to call Mike and discuss your new garage, or basement floor.

I'd highly recommend Wittenberg for all your flooring needs. Reasonably priced, professional…read moreservice, great customer care and a beautiful finished product. We are happy to not just support local but receive great service and carpeting. we will definitely use them again.

Absolutely the worst customer service I have had in years. I also have not left a review on any…read morebusiness in over 5 years. The do not return calls or emails. Make an appointment? Whats the point? Leave work to meet them at appointment time? Don't bother it doesn't matter.

I had Bob Donovan out for a quote after flooding. Without even looking at the cracks in the walls,…read morehe told me to save my money. "With 15 inches of rain, of course we flooded". Complete used car salesman vibes! I had three other contractors out w/estimates ranging from 22k to 34k.

We had a wet basement after the heavy rains this fall and had McCoy over to inspect. They checked…read moreout the basement and the landscaping to find the problem. They said the basement was sound, but recommended that the gutters might just be too small and were overwhelmed by the amount of rain we had. He recommended having Seamless Industries come out and check the gutters and downspouts. I don't know anything about basement waterproofing. McCoy could have done a bunch of unnecessary work and I wouldn't have blinked. But they were honest so I'll be calling them first thing when I do have something they can help with. Thanks, McCoy!

Contacted 2 other companies before getting the job done with Flooring Concepts. The first company…read moregave us a ridiculously expensive quote. The second guy never showed up. So 3rd times a charm with Flooring Concepts our carpet looks new again! Didn't even know carpet stretching to remove wrinkles and prolong the carpet life was an option and in less than 90 mins our living room looked fabulous! This is a family owned business with a strong commitment to getting the job done right and exceeding customer expectations! Do not hesitate to contact Flooring Concepts for all your flooring needs! http://www.flooringconceptswi.com/

Admittedly, I'm a very picky customer and I held them to very high standards. I had a 4,000 square…read morefoot roof done and at the same time I had a small overhang addition on my porch that I needed to tackle myself, and they accommodated my work with their schedule. After the majority of the install was completed, I had a punch list of things that I wanted corrected. Todd put one of their project managers on it and addressed every single issue perfectly. Great job!

Absolutely amazing service!! We were in a bit of a time crunch due to insurance processes and Todd…read moreWirtz went over and above to get us scheduled within our time restrictions. I was immediately contacted by Denise Terrell who laid out a very detailed and professional plan. The workmanship was excellent, and even more importantly, there was no mess left behind. The entire project was completed in a timely manner. Although it is not likely that I will need to purchase another roof in my lifetime (oh, yeah...excellent product warranty), I would highly recommend them for any project, large or small.