My mother just bought her retirement home (IN CASH) in Michigan to be closer to family. I'll be staying there for a time. Businesses usually get new home records for their marketing efforts, and send out flyers to new homeowners. Their marketing worked, we reached out to get a quote. Ron was excellent - scheduled and got someone out same day. Unfortunately, this is where Don entered. Don isn't sophisticated enough to hide his prejudice or seemingly intelligent enough to deduce when someone has significantly more means than he's able to assess.
Don comes out, and asks "who's going to be living here" after assuming that I'm doing work at the place until my mother arrives, which is not only weird, but emblematic of the lack of sophistication or professionalism that was to come. He then says he'll write up a quote, and then send a picture of it.
We wait a few hours, and he decides to call and hem and haw around the idea that he doesn't believe that we were in a position to actually pay for the thing we specifically asked to get quoted. "Well it's a lot of money and some people don't want to pay that etc, etc..." To be clear, I can't accurately assess the quality of their ability to do flooring for the sheer audacity, lack of professionalism, and unearned arrogance. 10 out of 10 DO NOT RECOMMEND! read more
