We had the need to clean all our carpets as well as our sofa and fabric bar stools as we were selling our home and using the furniture for staging. We were so pleased with how well the carpets and furniture turned out. A prior cleaner had cleaned the bar stools before and they had been worse yet Randy and his team made it great. Everything came out exceptionally clean and ready for showing our home. I will certainly use them again and highly recommend them for the service and communication. Thank you, Randy! read more

We had some chairs that our little one decided were a good canvas for some markers. We tried to clean them ourselves using various methods and none of them worked so we just gave up. Well one day I was driving and saw Randy's trailer on the road and decided to give them a call and see if they could maybe help us out. He sent Tyler out to take a look at them. He told us what he thought and explained the pros and cons of doing the cleaning so we decided to go ahead with it. When it was done the marker was almost gone! We were very impressed. They were very good with their communications, and they were able to provide the service quickly and gave us what we felt was a very fair price. I am sure we will be using them again in the future for other things we need cleaned. read more

Delighted with the upholstery and tile cleaning. Furniture looks like new. Tile and grout look amazing.

Randy rocks!!!! I am so happy with my carpets! He made them look brand new! They cleaned my bathroom tile, fixed my grout, and made my natural stone shower look awesome! They even repaired cracked tile and grout around my sink and backsplash!!! They replied to my service/cost inquiry in a timely manner and arrived at 8am the next day! Randy and son took great pride to get the job done right the first time! We were so happy with the results that we asked if we could "squeeze-in" a carpet/tile cleaning in our in-law apartment, which they did cheerfully. I am very impressed and you will be too. " Honey, cross that off the honey-do list, Randy did it." read more

Carpets by Randy - Carpet Cleaning Near Me

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Very prompt, thorough, and professional cleaning of my carpets and couch! Exceeded by far the quality of carpet cleaning compared to the last service I had used! I highly recommend Carpets by Randy! They also do tile and grout cleaning and did a sample spot for me that I will be scheduling to have done next! A+ read more

I've used Sears, Stanley Steamer, and probably others. Randy and his son are hands down the best. Extraordinary high quility and attention to detail. Showed up on time, did more than I even asked for, stayed on price, which was very reasonable. If you in their area, don't use anyone else. I got lucky seeing his trailer in my neighborhood and saw his lettering, so I went on his website (carpetsbyrandy.com), got a quick call back, scheduled the work, done. read more

I'm so happy we contacted Randy to clean our carpet! He and his son were punctual, professional and did a really great job on our carpet that was long overdue for a cleaning. Our carpet looks and smell great now! Will definitely be using them again and recommending them to our friends. read more

This company is the true definition of customer service. Had a company that cancelled on me the day they were supposed to show up to clean my carpets. So I called Randy, the owner of Carpets by Randy, jumped through hoops to show up that day so I did not have to move furniture back. They did a flawless job cleaning the carpets. Not to mention giving me an outstanding price. Don't waste your time on the others. This guy really is the best.They pride themselves on customer service the old fashion way. They earn it. read more

Let's just say that out of all the various carpet/tile grout cleaners I have used(over a dozen) Randy was by far the most impressive. I'll start with being there on time as scheduled- check. The carpets, that my dog has claimed several dozen times... they now look absolutely brand new. The grout, I couldn't believe the job he did on my tile's grout... it literally turned from black to a bright white. All of this being said, he was in and out with all three bedrooms of carpet and over 700+ sqft of tile in well under the expected time. Took no longer than an hour maybe an hour and a half max. As a matter of fact, I was so impressed by how well the grout came out I had to pull out my phone and video the difference.... keep up the great work!! I will be referring carpets by Randy to anyone I know that needs it. read more

Came to my house to check the carpet that got soaked from my water heater leaking, moved the bed in my kids bedroom,( brandnew bunk bed). So when he left after moving the bed and had his fan blowing the wall and carpet, we noticed the bed was broken on the two lower ends. I built that bed in that spot. Up against the wall. Bottom line is the bed was not damaged before he came to look at the carpet. So then I told him about it he refused said that he's been doing it for 30 years and it wasn't damage from him moving it because he's been doing this so long. I would not recommend this guy just because of his attitude I even told him I didn't want to replace the bed he still wouldn't even own up to his mistake read more

Randy has been cleaning our carpets for many years and always does an excellent job! He's personable and helpful and even moved some furniture for us. He goes the extra mile to be sure we're satisfied with the job. We give him ten stars out of five! read more

Randy Posusta has been my go-to "carpet guy" for 15 years and I wouldn't go anywhere else! Even through several moves around the Valley, I have always reached out to Randy for my carpet cleaning needs. Pet stains? No problem! Water damage? He's got this! Carpet repair? Done! Recently I had him clean my tile that needed it badly and I was blown away by the difference! He's fast, efficient, reasonably priced, and super friendly. Call Randy for your carpet and tile needs. He will take good care of you! read more

Very disappointed with the way he handled what should have been a very simple clean up of a leaky water heater. Moved a bunk bed, broke it, and then told my 9 month plus pregnant friend that she could move it back herself.. c'mon man. YOU moved it, YOU broke it. They aren't asking for you to buy their kids a new bed, just replace the panel YOU broke. read more

Randy has been cleaning our carpets for more years than I remember. He and his crew always do a great job, on carpets and on furniture. He also saved our bacon one year when we had a water leak while we were out of the state. He is invariably good natured and very fair in his pricing. What a treasure! Janice L read more

I told Randy we were looking for someone to clean our carpets asap and he came out that same morning. He and his assistant were both friendly, trustworthy and did a great job. read more

Randy and his son Tyler cleaned and sealed tile throughout our house, cleaned carpets in our bedrooms, and cleaned two upholstered chairs. They were professional, prompt, and thorough. The price was reasonable. We will certainly call Carpets by Randy again. In fact, they are coming back to power wash and repair some travertine tile and grout in our back yard. read more

Last week was the 2nd time I have had Randy to my house to clean my carpets. He arrived within the time that he stated he would be here both times. They did the best clean job of any company I have used over my lifetime!! Not a single stain came back. They do a thorough job. The 1st time he was here he also fixed my carpet that my sisters dog had destroyed when she got locked in my bedroom. I had a scrap piece of carpet luckily and he mended it and it blended right in. You would never know. He also was a master at a tile repair from something falling and chipping the tile. Next up is tile and grout cleaning. I have seen some photos of his work on this too from a local page from Facebook and I am impressed. read more

Randy was referred to me by a friend. He arrived on time and gave us an estimate for what we wanted. He and his son did an excellent job. Our carpets look great! Our living room rug needed to be stretched to remove wrinkles and Randy was able to do that when he cleaned the carpets. I will definitely be using Carpets by Randy again, and will definitely refer him to friends. read more

My fiance and I were required to use Carpets by Randy by our landlord, it was written in our lease but I've asked our landlord to reconsider making her future tenants go through the hell we went through with Randy. His work is standard, his prices are the same as everyone else, his customer service is appaling. My fiance scheduled for him to come on a Tuesday at 10am. He was waiting a while for him to arrive so he texted Randy but the response said we were scheduled for Wednesday. We're still convinced our appointment was on Tuesday, no big deal it's just 1 day. Then on Wednesday my fiance waited in an empty condo for 5 hours and Randy never showed, also never called to say to he was running late. My fiance had to go to work so he left a spare key hidden in a plant. Around 4pm (keep in mind our appointment was set for 10am) I received a call from Randy while I was at work, he was asking for his money. My fiance had taken the money with him because for obvious reasons he did not want to leave cash sitting out in an empty condo with a key in a planter for anyone to get ahold of. I could not believe the way Randy spoke to me during this phone call. I found out soon after the call that he had also called my fiance and was equally as rude to him. I emailed my landlord and provider her with my feedback for which she forwarded directly to Randy. The next day he attempted to call both my fiance and me. He got in touch with my fiance over the phone and spoke to him about the issue but after getting my voicemail while I was at work he sent me a text message. The text was what I think he considers to be an apology but by any normal person's standards it falls under the category of finger pointing and excuses. Essentially he claims there was a misunderstanding on my fiance's part with the scheduling (we have text messages and voicemails proving otherwise) and he also said the reason he was late is because he was 45 minutes away in Anthem cleaning an "elderly lady's" floors and she found out he did tile cleaning and repair so she asked him to take on additional work on the spot and he agreed to do so. His closing line of his text was "I have never sacrificed one clients needs over another's" which by definition is exactly what he did to us. I'm assuming it's because we are younger and he thinks he can take advantage of us but at the end of the day we are paying the same prices as the "elderly lady in Anthem" so he made a very poor professional decision that day. I would highly recommend you take your business elsewhere if you are looking to get your carpets or tile cleaned, save yourself the hassle of waiting hours for this guy to show up only to have him display a horrible attitude and act like you're to blame. read more