Best and most honest and knowledgeable people I've ever met. Great job and great experience. They even came back to fix a small matter and were so diligent about it, that Monte and Danny apologized for the fix taking longer than expected. That is the true mark of a good company...how well they treat you after you have paid them in full. I wish all home contractors were as good as they are. read more

Montes is the best place to shop for flooring. Popped in 3 different times & was always pleasantly greeted by Danny Rogers. Each visit, he gave me more info & no pressure. The vinyl SPC flooring was reasonable, durable & low maintenance. It sure beat going to Lowes or home depot, as u r basically on your own trying to make decisions. The transition matches our flooring perfectly & am extremely happy that I went to Montes. Highly recommend Carpets by Monte. read more

We were updating a very old house for a family member to move in. We needed new carpet and a friend recommended Carpets By Monte. I called and texted for a day or two had all the details and carpet colors and had it buttoned up. Dan and the team are super friendly and accommodating, I told him our budget was tight and he was considerate in showing us carpets that fit our budget. The team that showed up were so nice and on time. Actually early. They helped us move a couple large pieces of furniture we couldn't, and they were done in 1 day!! We could not be happier. They know their stuff!!! read more

I needed to quickly re-carpet bedrooms in a house I was putting for rent and not only they gave me very good price but also were able to accommodate me on a super short notice. The installer decided to seam the carpet different way then I and Monte agreed on in the doorways, so they needed little more carpet and Monte supplied them with extra carpet with out even asking me to pay anything extra. Their installer's also did excellent and very professional job, they came with a power stretcher and took care not to damage any moldings. In my business I've been dealing with a carpet shops for many years and this one did one of the best jobs from beginning to the end. For sure will give them more business. Excellent!! read more

I have never written a bad review before. However, it is warranted at this time. Please review my pictures - they will show you everything. I saved for a long time for this carpeting. It was "Pet" friendly carpeting, expensive, however I wanted to get a Dog after my Mother passed away as I took care of her for 10 years and I would now have the time to take care of a Dog, and wanted a companion. The day of the installation went very wrong. The carpet was not stretched properly, there were ripples in some areas, and the corners were coming up in places. Afterward, I contacted the owner, Monte, and after much discussion he finally agreed and sent another installer. This installer fixed some of the problems, however there were still some issues. I explained I was nervous that other issues would come up as the carpet was walked on, as I still saw some laxity in places. Monte's exact words to me were "live with the carpeting, and if other issues come up, I will send someone to address the areas." More rippling began to build over time. I always thought that Monte would come and take care of it, so I gave it some time and thought I would take care of all issues in one visit, and I was mourning the loss of my Mother and needed time to grieve. The carpeting was installed less than two years ago. I just contacted Monte, sent him the pictures fully expecting he would send someone and he told me "you had one year warranty and it expired." He will not help me. Please look closely at the pictures and rippling. This should not happen less than two years after installation. It was a rush job requiring initial repairs, and then "assuring" me he would come make additional repairs if needed. Please consider not doing business at Monte's store if you can help it. I would not want you to take the chance of something like this happening to you. read more

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I came in June 6, 2023 and needed to replace laminate flooring for a living room and room. It was such a great experience. Found exactly what I wanted (and I am picky and pregnant with twins at the time). They were kind, informative, and had everything I needed for this project. Even things I didn't know I needed. So they saved me extra trips and they have great prices. Flash to today 11/4/2025. One of the boards got damaged and I needed 3 pieces to replace it. Called in to see if they still had the same flooring. They looked it up and said they'd call me if they found it. 30 minutes later they informed me they found the same laminate and it's ready for pick up! I cannot say enough great things about this amazing Hawthorne business. If you need any type of flooring - (not just carpet) stop on by. read more

I am delighted with the experience I've had over the years with Carpets by Monte. Monte and his team have continued to go out of their way to make sure I am happy with my end product from start to finish. I have worked with this team on several homes and have recommended them to friends and family. Everyone is friendly , the prices have always been very reasonable and the quality of work has gone beyond my expectations. I love working with them and would recommend. read more

I picked out a carpet and had it installed over the weekend. There was a problem with the installation in a few areas. I called Monte first thing Monday morning and he had his best installer come out that afternoon and came up with a solution. He was back the next day with his guys and fixed everything in less than an hour. The carpet looks beautiful and I'm very happy. I picked Carpets by Monte because I had read reviews that if there were any problems, he would fix them and he did! read more

I have known Monte and his family for over 30 years and his company has done work in our own homes, our rentals and many of our friends' homes. Their staff is professional, friendly, courteous and very helpful and they do a great job helping you pick out what you need and their flooring installers do a great job to finish the job very professionally. The carpet installers knew what they were doing and did a great job and even brought their own vacuum to "clean up" the excess carpet debris after they were finished with the job. I will use them again for whatever flooring needs my family or I have in the future :) read more

I had to recarpet my rental for my new tenant and she went here to see what she wanted. The owners were extremely helpful in picking out both carpet for the bedrooms and laminate for the living room and hallway. The price was extremely reasonable and they measured and installed it all quickly. I would recommend them for anyone as the service and price were superlative. read more

I had a very delightful experience at Carpets by Monte. This was my first time getting my floors replaced so it was nice to work with people that took time out to explain the products and meet me in the middle with pricing. The pricing is very fair and reasonable. The service and product were both very good. I got Lion's Flooring. Danny is a very approachable and patient. He is very reasonable to talk to and this is his forte. I never felt intimidated to ask him questions. What is great about Danny is even after the installation I called him and he gave me suggestions and we spoke pleasantly. He is wonderful. Monte, is very nice and attentive. He was not the sort to talk about the costs of other past projects. He stuck to my situation and talked about what could help me. During the installation Danny called to check in and I told him some of my concerns and he and Monte came by my home to take a look. Wooooow! These guys are very involved and hands on. That was a wonderful surprise! I immediately felt more at ease because I was so nervous with the way things were going. I paid in full for my floors and when I later discovered some issues, they resolved it within a month. There were no excuses and I loved that. It made the experience of working with them even better. Monte is a smart man. He made the business call of having different people come by to resolve the issues. They did a great job. Having a fresh pair of eyes from other people was a good call because they saw the flaws and worked without bias. Another positive thing about Carpets by Monte is that everyone was on time. Appointments were on time so I did not worry. I know a lot of you out there know the pain and anxiety of waiting for contractors to show up to your home and they sometimes don't show up or they are late. Monte runs a tight ship. 9:00 am start time means exactly that. Communication was clear. He gave me the names of the people that would come by so I knew who would be in my home. There were no surprises or unexpected increase in cost with this business. I want to replace my carpets and bathroom flooring and I will certainly give this place a call and look forward to the friendly greetings and people at the showroom. Some places do not care to know your name after you have paid them in full, not this super great place. This place is professional and straight-foward. I really enjoyed my experience here and will give them a call for other future jobs and they get my highest recommendations for providing great service before, during and after installation. I waited to make this review after living with my floors for 10 months and seeing the floors through different seasons. Everything still all good. read more

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Save yourself some time and call Monte first, you won't be disappointed! Monte has been doing carpet installs in my place of business for years and I recently asked him to assist in carpet for my home. As usual, Monte was super helpful and assisted me with my job quickly and efficiently. I can't recommend Carpets by Monte highly enough! Covid-19 protocol was in place at all times, make sure and call ahead for your private appointment. read more

Great place to buy carpet but all of her expectations was delivered and installed when they said they were it was quick easy , we love it , recommend highly ! read more

This review is long overdue. I had the pleasure of working with Enrique to figure out The hardwood flOor installation. He was very respectful, kind and helpfUl. He allowed me to take variouS samples home to see what the tile would look like inside and he also cane by and brought samples. Monte is very nice as well. I got my old caarpet pulled and hard wood installed. I am very pleased with my decision (August 2019). I'd definitely refer family and friends here and the prices are cost-efficient. The installers were prompt, quick and did a great job read more

Awesome job. They came in and did an estimate right away. Then came in almost the next day to install. Great deal and about 2/3 of the price of the competition. The two installers were very friendly, neat, and they did a wonderful job. I am recommending them to all my friends and family. read more

Capers by Monte team did a wonderful job. They were fast but yet effective. They had to move a lot of furniture and small items to lay down the carpet but yet did a outstanding job!!!! This is third time hiring this team and never a disappointment. I highly recommend them if needed!!!! read more

Highly recommend Carpets by Monte. We had a small 10x12 ft room in our home become flooded and we needed to replace the carpet and baseboards. Monte and his team were very attentive in-store and even found us a remnant of a higher quality carpet he was willing to let go at a lower cost due to the small size left. For our job, there was a mismatched baseboard placed on one of the walls (looked very similar and was a near-miss). After I called to inquire about this, Monte sent someone out next day to repair it free of charge. I have found this business to be honest and that they stand behind their work. They have a 5 star review on all other sites I've found and it is very well-deserved. read more

Bought our carpet 2 years ago and it still looks great. I had a few spots and I went in and told Monty and he recommended his carpet cleaning solution. It worked great spots gone! I went back and got a small roll of carpet for my dogs to lay on, they love it too! Very happy with the quality and price at Monty's. Monty was very pleasant and his installers were fast, friendly, and cleaned everything up. read more

Visited this place based off its yelp reviews and I am so glad I did. We were helped by Enrique who guided us around the store based off what we wanted. He provided a rough quote based off our measurements and the carpet we selected. We parted ways as we wanted to make sure we got the best deal. About an hour later after visiting other carpet stores we asked if Enrique could come to our house and measure as we had not accounted for some things. He arrived 20 minutes later without issue. He provided us our quote and advised he could send a crew the following day! The install crew came on time and were friendly. Not only did we get the best carpet for the best price but the whole process was smooth and quick ! Monte the owner is wonderful as we did meet him and speak to him while in the store. I highly recommend this place! read more

Wow!!! This was the fastest and most efficient service ever! I had left one of the larger warehouse stores unsatisfied with the lack of help. Then, I found Carpets by Monte and was extremely pleased with their amazing care and attention to my unique needs. This is what great service is supposed to look like! I'll be back!!!! Thanks read more

I give Monte 5 Stars for quickly implementing corrective measures both with his business and fixing my carpet. I really appreciated Monte reaching out and apologizing on behalf of his employee for the said behavior in the previous review. I do not want to negatively impact or jeopardize a hard working business owner simply by the mistakes of his employee and lack of judgement of character. Monte is a really genuine guy that lives up to his word. Not only has he apologized, but he put great effort to appease the situation in a timely manner and I am really grateful to him. Monte was super apologetic and sympathetic to the situation. Monte felt so bad that he referred me to the best carpenters he knew in the area. Working with Monte himself has been a great pleasure and you can tell that he loves his job and work and will not stop until 100% customer satisfaction. Thank you Monte! read more

Monte had his crew install new carpeting in my 4 bedrooms and office yesterday. They did an outstanding job and the finished product looks great! I give them 5 plus stars and highly recommend this business! read more

Overall great price and great people that you can trust to do great work! Monte and his team did a wonderful job on our carpet installation. Enrique provided me with an estimate for three different types of flooring; all were reasonably priced. When I was ready to select the type of carpet, Enrique dropped-off a great variety of samples that were all within his initially provided estimate (so helpful, especially since other carpet companies had me pick up samples that later turned out to be more expensive than what I was originally quoted). They got me on their calendar quickly for installation. I called Monte because I had a question about treating the subflooring (pet stains) and during our call he decided to drive over to the house to take a look for me and offer a solution. Even during the installation, Monte was there keeping eyes on the job and he even had his crew call me when they were close to completing the work. read more

Well, we had an ok set of conversations with them, but then when I wanted to modify the deal we were going to do with them they just decided to blow us off, and never called us back. Totally unacceptable. The only reason this business is getting two stars instead of one is because they were decent to deal with up to that point. But I don't have any tolerance for a business who just blows you off. **Follow up to Monte's response** Monty, I spend a lot of time marking up your contract, after which you called me to discuss it. The last you and I spoke you were going to get back to us with your suggested changes. You never got back to us as you had promised. I am tired of contractors blowing me off, and it is my policy to give bad reviews to people who blow me off, especially when they have 5 starts on Yelp. It adds some reality and honesty to this space. BTW, "I'm sorry you feel that way" is not an apology. You flaked. Period. read more

Today I called to get a free estimate and spoke to Mardi. So far excellent customer service given by her. Now I am waiting for Raul (installer) to call me back, hopefully, in a timely manner. I can't wait to see how this goes....keep you posted!! R.... read more

Look no further!! Marty and Chris were both wonderful to work with. They gave us a fantastic price for some premium luxury vinyl flooring! Previously used local business gave us a price Much higher. Carpets by Monte did a beautiful job. Moved appliances in kitchen and laundry areas and also put in new molding. Super professional. Had a couple of tweaks that needed to be done on baseboards and they returned the next day to fix them. I am thrilled with the job they did. They are awesome!! read more

A friend of mine recommended me to stop by when I was desperately looking for better selections of both carpet and kitchen flooring options. Both Monte and Enrique were extremely knowledgeable of their products; they walked me through every option possible and helped me choose exactly what I wanted. They put great efforts to accommodate the scheduling for estimate and installation. Unlike a big home improvement store, they show how much they care about their customers. The installation crew was awesome, too! They finished the job much earlier than expected. I was very happy that I chose Monte! I highly recommend Carpet by Monte to anyone who is looking for great carpet and flooring options. You can trust them. One hundred percent! read more

I went to buy some carpet cleaner from Monte today and was a little apprehensive that I might run into his employee, Raul. Both my houses have been carpeted by Monte and the house I live in now was installed by Raul. Needless to say, I was overjoyed when I found out he was no longer employed. He was a rude, condescending salesman who had no business interacting with customers. I was so relieved to have a nice conversation with Monte and would recommend his services to everyone. Please don't judge this wonderful establishment based on a former employee. Monte will work with you to provide you excellent service and reasonable prices. read more

This is top notch establishment. I purchased some wood flooring from here and picked it up myself. When I got home and had my installers open the boxes then discovered some of the panels were defective. I called Monte and he instructed me to bring them back. When he looked at them he agreed it was a manufacturers mistake and immediately replaced them. This is how a business should be run. Fair, honest and excellent service to the customer. I highly recommend this place to anyone looking for excellent prices, great selection and outstanding customer service. read more

We have used Monte for years and and always get the best service and product. I have recommended him to several friends and family for their flooring needs. read more

Just want to say that thanks to you, our carpet repair guy, Rock, was able to match our carpet. You guys rock!

Monte is dependable and honest. Great prices,great customer relations,reliable installers and very eager to work with you dates for install,etc. I have a small apartment complex and this company over a span of 10+ years has carpeted every unit and always satisfied. Look no further for your flooring needs and helpful advice for other vendors in the area. A real find for my business needs. read more

Carpets by Monte, a great job at a great price! My mother-in-law recommended carpets by Monte, she said she's been using them for years and years. We stopped by the store to check it out. Plenty of options, Monty and his crew made a difficult job seem easy. They were on time and installed an absolutely beautiful floor. They did our stairway as well-which came out fantastic. Thanks Monte, We appreciate the great service and the professional installation! read more

We have worked with Monte and Enrique for many years and they are always helping get the most for our money. I love Monte's sense of humor and his willingness to accomodate as much as possible. I know they will be in business for a very long time because of the customer service they provide. read more

Monte and the entire team at Carpets by Monte are fantastic. The are friendly and the selection is great. They don;t try to sell you just let you know what is the best product based on your needs and budget. The installers were courteous and although one of our tiles was accidentally cracked during the installation of the carpet they repaired it that day with an extra tile and grout I had from the original install. I would highly recommend Monte and team. read more

I went here to find some carpet samples for some patch work I needed done. Monte was efficient, very kind, and had an excellent recommendation for an installer, Rock (who provided good service at a low price). I would most definitely recommend going here for flooring needs! read more

Carpets by Monte is the best. I had a mess in a downstairs bedroom and called Monte to buy new carpet. Monte himself listened to my story and advised me of a solution that was best for me and ultimately a lesser sale for him. He told me doing it my way was bad service, and he didn't offer that. I'd go back there every time, and I'd send my family and friends. Also, my wife loves the carpet we got, which makes me a winner every day... happy wife, happy life. Thanks Monte!! read more

We had a great experience working with Monte and his manager Enrique. The installers did a great job and we are very happy with the results. They removed the old carpeting/padding from a stairwell, hallway, and 4 bedrooms and installed a new carpet that Monte had recommended and that we are very happy with. Monte is friendly, knowledgeable and very easy to work with. We had to postpone installation for several months and he was kind enough to keep our carpet at his store for several months. We also purchased new baseboards through them that installed at the same time. I highly recommend this business. read more

What I love about this place is the personal touch of Monte. His prices and quality are the really good and I shopped at many different carpet stores. He took his time with me and gave me what I needed not what he or even I thought was best. I am recommending others to Monte. I observed how he took care of other families in his store. I love supporting good local businesses and this is a great one! read more

Love this place!! The customer service is impeccable. I had a minor problem with my new carpet and Monty took care of it immediately with a specialist!! Love my new carpet!! read more