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    Floor Pros

    3.5 (91 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Floor Pros

    Carpet installation

    Floor installation

    Floor restoration

    Floor Pros Photos

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    Wasn't installed properly
    Ty D.

    Since March 27th I've been dealing with Julio with issues on my newly installed luxury vinyl planks. It has been less than one year since the install when I noticed onee of the planks was lifting up. I've also noticed other areas which will eventually may do the same. Julio stated this is normal as the planks settle over time and it's an easy fix. They came out to 'repair' the area on April 17, May 20, and August 9 all which were unsuccessful. Every time the 'fix' has gotten worse. I've since texted, called, and went in person to the store to speak with Julio. At this point he's avoiding me. Julio is a typical sales person and doesn't deliver on his promise. The last visit to the store, I showed the pictures of the area to another store employee, and he said that the repair wasn't done properly and they can't just remove the one plank and they need to remove several to properly fix the area. I've spent over $10k to install new LVP to my remodeled home and the quality and customer service is poor and inferior.

    Left a huge 1/4" gap where the nose meets the wall!
    Lyndsey H.

    Poor quality control, very high turnover... Had a worker who told me he was getting fired and promoting his new flooring company. Unprofessional. Had some issues with their work, they refused to come back to fix it. A very short warranty of a year on their labor, prob bc the quality is so bad. Most flooring warranties go up to 3 years, 10 years, 25 years.. reported these issues to the company, refused to fix it even though I paid. It was my job as the customer to have the guy come a THIRD time to fix all of his mistakes (stain not matching, stain all over the drywall, messing up my baseboard molding they fixed, painting, etc.) Shocked they're still in business

    they said it might be high traffic/use.. this is in the corner of my formal living room.  no one ever uses
    Scot R.

    Terrible work and awful customer service. DO NOT USE! What an awful waste of thousands of dollars. Floor "Pros" re finished my hardwood floors in my house. Cost = $4,000. Told at the time of the job that the finish should last at least 5 years, probably more. Here we are 2 years later and the coating they put on is peeling everywhere. I've attached pictures but it basically makes the floors look worse than when they were first coated. I contacted them to try to make it right. They came out to the house and I had a nice conversation and the rep seemed to get it and said he woudl talk to his boss. This is when their care for thier work and customers started to shine through. It took me 2 emails and 5 text messages on different days for them to get back to me with a resolution. "It will be in your email today" meant "I don't plan on actually getting back to you" and when I finally got iritated, he sent me a quote for a full price job to re-do the floors. Meaning their 5 year minimum expectation was less than half delivered and instead of trying to do right, they saw it as an earlier chance to ring the register for a repeat customer. For a "discount" they offered to through in furniture moving for free! Wow 30 minutes of labor for free? Bottom line: They don't stand by their work and I can attest that the work is not adequate by anyone's standard. They don't care about their customers, their reputation, or doing the right thing. These are the companies that customers must let fail so that honorable hard working companies can take their place. Please avoid.

    My wife and I recently had new flooring installed by floor pros. The goal was t match the existing floor that had been installed on one side of the home. Floor pros did in excellent job and provided great service in a very timely manner. I would definitely recommend and use the company again.

    a hardwood floor being installed
    Courtney H.

    Highly recommended, fair prices and fast service. We called Floor Pros on a Monday and our floors were complete by Friday at 3PM. Joel was helpful and provided excellent customer service. He & his team easily matched our existing living area laminate. They left our rooms dust free and hauled away our old carpet.

    Floor Pros did an amazing job on our home remodel In Manhattan Beach. They installed Euro oak floors and 7 inch base board on both the upstairs and downstairs of our home. Joel Sedgwick was great, patient, and very helpful in assisting us with picking the right floors for our house. He made sure the job stayed on track every step of the way. I highly recommend working with Joel and Floor Pros!

    bleached walnut with clear finish and not stain applied

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    6 years ago

    Just got our new laminate floors installed. They look like real wood and they were professional, timely and did a great job!

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    10 years ago

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    Ask the Community - Floor Pros

    Review Highlights - Floor Pros

    The wood flooring was delivered quickly and Ralph scheduled his workers around our schedule which meant starting on a Saturday.

    Mentioned in 9 reviews

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    South Bay Carpets and Hardwood Floors

    South Bay Carpets and Hardwood Floors

    (169 reviews)

    It was great working with Joshua and his team. They were considerate and asked questions about…read morepreferences. Always swept up at the end of the day and left work areas organized and tidy. Thanks all!

    I hate writing reviews like this because I try to support local businesses, but this experience was…read moreunacceptable. I submitted a request through Yelp on a Friday evening. I received an immediate canned response that clearly wasn't based on anything I wrote or the photo I submitted. It even included a note about ignoring outreach from other companies. The next message invited me to call Joshua Diaz-Blanks, so I did. My call went to voicemail, I left a message, and I never heard back despite calling during their posted business hours on Saturday. Before they closed on Saturday, I texted Joshua. His response was that his grandmother was in the hospital and might not make it. I was sympathetic, offered prayers, and told him we could reconnect Monday or later if he needed more time. Then nothing. No follow-up, no update, no communication at all. On Monday, I walked into Banner Carpets on Artesia instead and purchased what I needed. It was a small $1,300 job, but small jobs add up and reliable service matters. This was handled very poorly, Joshua. I truly hope your grandmother recovers, and if her time is up, I wish her peace. But using a family emergency to excuse basic lack of communication is not professionalism. At some point, adulting is tough, but following through on what you promise is part of running a business. Amateur experience and extremely off-putting. One star Disclaimer: Do not call, text, email, or message me on Yelp regarding this review. I do not want further contact from this business. FOLLOW UP: Joshua texted me to discuss, then went to ChatGPT to craft a garbage response. You decide, I'm a liar and my review is nonsense? So disrespectful to me... 0 stars.

    Carpet Spectrum - Living Room Carpet - Karastan Carpet Chic Sophistication Color Burnished Wood

    Carpet Spectrum

    (20 reviews)

    We went to Carpet Spectrum at 2212 W. Lomita Blvd in Lomita, CA. We needed to see vinyl flooring…read moresamples to be installed in a large basement. The staff was very personable and professional and welcoming. A young salesperson by the name of Maggie, helped us by showing innumerable samples. Their stock of available samples was impressive. We were not hurried, and she kept pulling large samples and when we rejected the offering, she put them back. I should say that all this was done with her knowing that the product that we were going to buy was for a water damaged floor in the state of Wisconsin. The product would be purchased in a flooring store in Eau Claire, WI. Nonetheless, she gave us her time, energy, and expertise to make our selection, write down the product number and contact our source in Wisconsin.

    We decided to replace existing carpet in the bedroom so we called Carpet Spectrum in Hermosa Beach…read more Becky was very pleasant and very professional on the phone and even recalled my name from installation work I had done some 15 years ago. I set up an appointment for an estimate. Stacie came out bringing with her some alternate carpet samples even though we already narrowed down what we wanted. Stacie had great patience in explaining floor options and answering all my detailed questions without us ever feeling pressured for time. She explained carpet padding and what we might expect with general preparation for installation including furniture relocating. On installation day Sergio arrived promptly at 9 am as promised. He was very organized and very considerate of setting up for this second floor installation. He began by cutting out the old carpet which was not the dusty mess I thought it would be thanks to his consideration. I would recommend a good vacuuming of the old carpet before this process begins in any case however. Our existing wood subfloor had some squeaky boards that over the years can be expected. I blue taped the ceiling to identify noisy boards, but Sergio went beyond that and screwed down a majority of the floor boards in the room. This was very impressive as it secured the whole room and I now have a floor that should stay quiet for some time. I supplied new updated baseboards and contracted Carpet Spectrum to cut and install them. Hint - if you go this route consider painting the baseboards prior to installation. I was delighted as the installer used thin nails on the baseboards (to minimize hole size damage) and did an outstanding finishing job by filling all gaps and holes with chalk. He cleaned up the work area nicely afterwards. Carpet Spectrum is located at 1050 Aviation Blvd in Hermosa Beach. We are very happy with how we were treated and of course with the end result. The whole process was much less painful than anticipated. Everyone at Carpet Spectrum is highly experienced and in my opinion there is no better choice in the South Bay than Carpet Spectrum. You will be happy with their work!

    Floor Pros - carpeting - Updated May 2026

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