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    Carpets By Monte

    4.9 (56 reviews)
    Closed 9:00 am - 2:00 pm

    Services - Carpets By Monte

    Carpet installation

    Carpet repair

    Carpets By Monte Carpeting Photos

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    Where the carpeting is coming loose and rippling in a hallway

    I have never written a bad review before. However, it is warranted at this time. Please review my pictures - they will show you everything. I saved for a long time for this carpeting. It was "Pet" friendly carpeting, expensive, however I wanted to get a Dog after my Mother passed away as I took care of her for 10 years and I would now have the time to take care of a Dog, and wanted a companion. The day of the installation went very wrong. The carpet was not stretched properly, there were ripples in some areas, and the corners were coming up in places. Afterward, I contacted the owner, Monte, and after much discussion he finally agreed and sent another installer. This installer fixed some of the problems, however there were still some issues. I explained I was nervous that other issues would come up as the carpet was walked on, as I still saw some laxity in places. Monte's exact words to me were "live with the carpeting, and if other issues come up, I will send someone to address the areas." More rippling began to build over time. I always thought that Monte would come and take care of it, so I gave it some time and thought I would take care of all issues in one visit, and I was mourning the loss of my Mother and needed time to grieve. The carpeting was installed less than two years ago. I just contacted Monte, sent him the pictures fully expecting he would send someone and he told me "you had one year warranty and it expired." He will not help me. Please look closely at the pictures and rippling. This should not happen less than two years after installation. It was a rush job requiring initial repairs, and then "assuring" me he would come make additional repairs if needed. Please consider not doing business at Monte's store if you can help it. I would not want you to take the chance of something like this happening to you.

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    8 years ago

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    10 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    9 years ago

    Amazing carpets and was exactly what I was looking for! Would recommend this company!

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    13 years ago

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    15 years ago

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    12 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Carpets By Monte

    Review Highlights - Carpets By Monte

    We have worked with Monte and Enrique for many years and they are always helping get the most for our money.

    Mentioned in 7 reviews

    Read more highlights

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    I needed to have my floor repaired after removing an old gas floor furnace in my living room. Since…read moreit's in the main part of the house, I really wanted the repair to match the original flooring as closely as possible. I texted Paul some pictures, and he was able to give me a quote over the phone. Once I agreed to move forward, he got me scheduled pretty quickly. Luis came out and explained what needed to be done. Since the original composite floor panels are no longer made, he had to cut individual pieces of white oak to match the exact size and keep the original look of the panels. You could tell a lot of time and care went into it. After carefully piecing everything together, he sanded and finished it to match the original color of the floor. Honestly, when it was done, I could not tell the difference. The repair blended in perfectly with the original floor. Really impressed with the craftsmanship and attention to detail. I'd definitely recommend Paul's Wood Flooring.

    Paul is amazing!!! Look no further for a hard wood flooring expert; he is the very best at his…read morecraft. Paul is an absolute perfectionist and consummate professional. We had a much more challenging job than anticipated, as our floors needed to be leveled prior to the installation, but Paul used his expertise to ensure that it was done right. He is honest and communicates with you consistently throughout the process. He even took out the time to help choose the type of flooring that would work best for our aesthetic and lifestyle. For the quality of his work, his rates are very reasonable and he itemizes the cost for transparency. His crew is also amazing. They have a vast amount of experience and knowledge about flooring. They were also pleasant to have around during the process, had great customer service skills and kept us abreast of their progress as well as any challenges that were encountered. You can't do any better than Paul's flooring. I am so pleased with the outcome, and you will be too!

    South Bay Carpets and Hardwood Floors

    South Bay Carpets and Hardwood Floors

    (168 reviews)

    It was great working with Joshua and his team. They were considerate and asked questions about…read morepreferences. Always swept up at the end of the day and left work areas organized and tidy. Thanks all!

    I hate writing reviews like this because I try to support local businesses, but this experience was…read moreunacceptable. I submitted a request through Yelp on a Friday evening. I received an immediate canned response that clearly wasn't based on anything I wrote or the photo I submitted. It even included a note about ignoring outreach from other companies. The next message invited me to call Joshua Diaz-Blanks, so I did. My call went to voicemail, I left a message, and I never heard back despite calling during their posted business hours on Saturday. Before they closed on Saturday, I texted Joshua. His response was that his grandmother was in the hospital and might not make it. I was sympathetic, offered prayers, and told him we could reconnect Monday or later if he needed more time. Then nothing. No follow-up, no update, no communication at all. On Monday, I walked into Banner Carpets on Artesia instead and purchased what I needed. It was a small $1,300 job, but small jobs add up and reliable service matters. This was handled very poorly, Joshua. I truly hope your grandmother recovers, and if her time is up, I wish her peace. But using a family emergency to excuse basic lack of communication is not professionalism. At some point, adulting is tough, but following through on what you promise is part of running a business. Amateur experience and extremely off-putting. One star Disclaimer: Do not call, text, email, or message me on Yelp regarding this review. I do not want further contact from this business. FOLLOW UP: Joshua texted me to discuss, then went to ChatGPT to craft a garbage response. You decide, I'm a liar and my review is nonsense? So disrespectful to me... 0 stars.

    Sequoia Flooring

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    We recently hired Sequoia Flooring to replace approximately 2,400 sq. ft. of LVP with engineered…read morehardwood throughout our two-story home, and we couldn't be happier with the results. Our project manager, Eder, was fantastic to work with from start to finish. He was extremely communicative and stayed on top of every detail. Choosing the right flooring is a big decision, and Eder was incredibly patient while we weighed our options, even providing full sample boxes so we could see how the wood looked in our own light. One thing we really appreciated was Eder's transparency. Before the installation began, he walked the house with us and highlighted specific areas that needed extra attention. Being aligned on the solutions beforehand saved us a lot of stress and ensured there were no surprises mid-project. The crew was efficient and actually finished the entire job ahead of the original schedule. During the final walkthrough, we identified a few minor items that needed touching up. Eder handled these immediately and was more than happy to ensure every detail met our expectations. If you are looking for a professional team that prioritizes communication and quality finishes, I highly recommend Sequoia Flooring. Ask for Eder!

    Working with Sequoia Flooring was such a great experience! I found them here on Yelp with the other…read moregreat reviews they've received and they fully delivered. The quote process was quick and easy, the communication was smooth and supportive -- Kevin is the best! I refinished the floors in approx 70% of my house so this was a big investment and I am so grateful I went with Sequoia. The whole process was made so simple and seamless and was complete within 2.5 weeks (from quote date to completion of the process). My floors look AMAZING and I'm really happy with how they turned out! Thank you to Kevin and the team for everything they did!

    Floor Pros - Terrible quality and customer service

    Floor Pros

    (92 reviews)

    I cannot recommend Floor Pros enough. We just replaced carpeting in 3 bedrooms with engineered wood…read moreflooring. We wanted to match the existing wood flooring as closely as possible. Simply put, Albert Ramos and his team nailed it. From start to finish the process took a couple weeks, including the time it took to source the product. Install was only 3 days. The crew was very sensitive to my family's needs in scheduling which rooms would be installed at which time. They finished the project by cleaning the new flooring in each room and I found very little evidence that work had just taken place apart from the fact that we had beautiful new wood flooring. Keep up the great work, Floor Pros!

    I really wanted to give this local company a good review, however, I'm not a happy customer. I…read morehired this firm to repair some damaged hardwood floor boards and refinish my home office floor. They appeared to do a good job. Unfortunately, the next day when I began to put my office back together, I realized there was still a damaged floor board that needed to be fixed. I sent an email to the representative I was working with, Juan Vargas, telling him about the situation, and attached a photo. I followed up with a phone call several days later asking for the workman to come out (I live two miles away from the business) and take a look. He informed me that nothing could be done since he considered the job finished. And then he proceeded to ghost me. So, I guess my review is; they do good work until they don't, and then you're on your own. Why take a chance when there are so many other highly reviewed floor service providers in the area.

    Carpets By Monte - carpeting - Updated May 2026

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