We have had Tony and his company Bianchi Carpet Cleaning come help us with our place. He did a…read morewonderful job and was extra diligent with a few troublesome stains that he was able to get out. He worked some magic. I 100% can recommend him. Also, he's a diehard Steeler fan, which holds a special place with me, being a Pittsburgh native.

I wish I had read reviews before hiring them. We had the service done last Tuesday, and I honestly…read morecan't tell a difference. He had to be reminded to go over certain areas. Thankfully, we moved things out of the way, because he basically just shampooed around the furniture. We also had to ask him to clean both sides of the couch cushions--otherwise, he was only going to do one side. The truck and equipment looked old and run down, and he didn't bring any fans or anything to help dry the carpet. I don't recommend. He was a nice guy, but the quality of work was not good.

I've used Unique Carpet Cleaning regularly since 2019, and they've always been great. Rod and his…read moreteam are reliable, communicative, and upfront if they see any challenges before starting. They work quickly but do a thorough job -- my carpets always look great when they're done. With a busy family and two cats, my carpets really need the extra care, and these guys always deliver. They're a small local business and stay pretty busy, which makes sense given how good they are. I just plan ahead because I'd rather wait for someone I trust to do the job right and for a competitive price. I've even recommended them to my mom, who's particular about her home and who she lets in -- she's been just as happy with their work. Rod's friendly, professional, and clearly takes pride in what he does. I wouldn't hesitate to recommend Unique Carpet Cleaning to anyone!

I am incredibly disappointed because they have taken my money (via Groupon) and then ghosted me…read more Approximately a week in advance, they confirmed an appointment with me to clean one area rug for this past Saturday at 0900. They never showed up, and didn't answer my calls. I left two voice messages over the course of the last week, and they have not returned my call to reschedule. I explained on my voicemail that I am moving this week, so time is of the essence, and yet nothing. This seems remarkably unprofessional, as though they now realize they can simply take the money for my groupon and then never perform the service, as I won't be in this state for more than another couple days. The most charitable reading of this situation is that they are incredibly disorganized, but the worst is that they are dishonest. A missed appointment, if truly an accident, is forgiveable, (even with the crazy schedule impacts it has had for me to keep my entire living room area rug uncovered with items as I am moving, on the off chance they return my call and can come out). But if they are knowingly screening my calls so that I just disappear in a few days to another state and hopefully forget about the whole thing, that is a rude, disrespectful, dishonest way of running a business, and I will find every platform to slam them on via negative review so no one else finds themselves in this position. I'd strongly recommend not buying from them, nor buying their groupon. Buyer beware.

Wish I could give 10 stars! The carpets looked amazing…read moreafter! It was quick, reasonably priced and went well beyond the regular carpet cleaning! Please support outstanding local business and enjoy your like brand new carpets! Will definitely use this service again and would recommend to everyone!

I called this company to have a large sofa and carpet cleaning, expecting to be scheduled for an…read moreappointment. However, they immediately replied and showed up the very next day. We are so pleased with the quality, professionalism of staff, pricing and the turn around time. Never did I expect to be serviced the next day. I highly recommend this company. You will be PLEASED.

Amazing first class service all around. This family owned business cleaned my entire home carpets…read more(three levels). They did an incredible job compared to other carpet cleaning companies we have used in the past. Their prices are quite fair for the quality. Highly recommend them. I appreciated smooth and professional communication all along including after the job was done. Absolute A+++ service.

They are great people to work with and do a great job on even the dirtiest, oldest, smelliest area…read morerugs you may have. They will pick up and deliver (for a reasonable fee) and maintain communications well. I will not hesitiate to use them again for area rugs, wall-to-wall, upholstery or anything other service they provide. Thank you, John and Lynn!

DISHONEST and UNTRUSTWORTHY. I used this vendor's service on Jan 13th, 2023. Upon paying my $155…read morebill, I gave the technician a $100 bill and asked him to put the rest on my card. He charged me full price (I'm sure accidentally, neither of us caught it); however, that's not the issue. I realized it the same day and called the company. The supervisor answered and said he had to confirm with the guy and he'd call back. He then said the guy denied it. In disbelief, I asked if we could all hop on a joint call because there's no way he'd say that. The tech joined the phone call and said, "No, I didn't give him $100." He said, "You gave me a $10 tip, but that's it." To my face, to my face he lied. I still truly cannot believe this, and 3 years later, I am still in disbelief. I am not the type to leave reviews, especially negative ones. But to lie to my face, knowing I gave him $100 toward the bill, is unbelievable. Then I unequivocally told the supervisor that I was overcharged $100 and would like my refund. He told me that if the guy said I wasn't, then he wasn't going to believe me. This was the second unbelievable statement from this company. You have a customer here who is heart-wrenchingly telling you what happened, and you say, "We don't believe you?" Are you kidding me? Three years in the making, but I will post this review on every platform I possibly can, and I wonder how many people will believe me now. Service Date: Jan 13, 2023 Invoice Number: 12016

I just had the most amazing experience with a carpet cleaning company called "Shiny" & I received…read moreTHEE BEST service from their representative named Douglas Rodriquez. Not only was his communication on ETA excellent, but he was friendly, professional, reassuring, & respectful - everything one would hope for in what has become a rare phenomenon - good old-fashioned customer service! My light bedroom carpet had gotten badly stained with dirt & boot tracks & Douglas made it look like new! Such a delightful man who clearly enjoys his work & making customers happy. He will be my "go-to" guy when I need this type of work done again!

I hired Carpet Cleaning Waldorf and I highly satisfied. I saw in their website they had a whole…read morehouse special for $199. When I called the lady was kind and even offered to have the cleaners come out the next day. When the gentleman came to my home, he was very professional and respectful to my home. He came in and immediately looked over my home and got to work. He completed my house in about an hour (just doing routine cleaning, no serious spots). He explained the cleaning process and if I wanted any deodorizer which I opted in for; it was only $50.00 more so I got it. I really liked the fact that he respected my home and cleaned up and water spillage from the machine. I will be definitely be calling Carpet Cleaning Waldorf for all my carpet cleanings in the future. Great company, great experience!

Extremely professional, eager to assist, great customer service, and really fast but thorough…read morecarpet cleaning process. Will definitely be using them over & over again for all our carpet cleaning needs.

They soaked our living room rug when steam cleaning it. It took aa week to dry. However, the lady…read morewho answered the phone had it picked up where it could be dried quicker in the shop. So they tried hard to make good on it so it was dried and brought back to us in a few days.

Five HUGE stars! We neglected our carpets for years with a dog and 4 kids and it definitely showed…read more Our carpets look like new again and we're wondering why we didn't use them sooner. Excellent customer service and much less expensive than I thought it would be.

Stop looking! This is the BEST carpet cleaning we have experienced! Steven V. had the best…read more"attention to detail" and quality customer service. We have cream colored large area rugs (one with a coffee stain) and they came out looking brand new!! Amazing job!!

Had some minor couch stains on a 3 seater and they came out within 2 days to clean. Scheduling was…read moreeasy. The technician was friendly and did a good job. He explained everything and was done quickly. My reason for 3 stars is because on the phone they quoted me $89 to clean the entire couch. The technician then said it would be $250... He took off $60 so the total was $190 but that's more then double the original quote. I paid it begrudgingly because it needed to be done, but the stains were not major so the experience was marred.