Gus came after my setting an appointment earlier this week then cancelling with short notice. Today, Gus came again after I had to change the time, last minute. He did a great job! I noticed that he was spraying something on the carpet. He told me that it was soap. Then Gus explained that some others only use hot water. (Go figure). Well anyway, my carpet AND couch look great! Great job, even better value. read more

I met Gus by accident while searching for a cleaning service for my rental move out. He not only cleaned the carpet, windows inside and out, but also the tile, bathroom showers. He did a great job. Not the cheap price, but he cleans well. THis is a service that I recommend for all your moving in and out cleaning! read more

Gus did a wonderful job on my carpet. He and a young man were working continuously for 2 hours. All the dark spots were carefully taken off. The price is competitive too. We definitely can use them again in the future. read more

Great company! I was very happy with Gus who personally cleaned my carpets. Gus is very professional and nice. He takes the time to explain everything. His price is more than fair for the quality of work. I am a real estate agent and have come across many carpet cleaners. He is one of the best! Highly recommended! Excellant personal service. read more

This is our second yearly carpet cleaning by Carpet Wizard and Gus has once again performed as a true professional. On time, courteous, and thorough. It is a pleasure to do business with a man of his character. read more

Gustavo a great person and always do a good job with our carpet. The BEST !!!

They did a great job with carpets that were very questionable - pet-stained and cigarette smoke. I couldn't believe how clean they got the carpets. And the price was very reasonable. I would definitely recommend them. read more

I was very please with the job, of having my carpets and furniture cleaned. Gus and other Service man, did a great job. I highly recommend Carpet Wizard, and I will use them in the future, and refer them to my family and friends. The job was well done. read more

Gus cleaned the carpets of our two story house and left them looking spotless. He is easy to work with and has a pleasant professional manner. We shopped around and feel his prices are very reasonable. He assured us that our satisfaction was his top priority - We are very pleased and recommended him to our neighbors. read more

Gus cleaned my home carpets for the last 3 years and always did a very good job, reasonably priced. Three months after the last cleaning my dog threw up and there was a very large stain that I could not remove. I called Gus and he showed up after his long work day, cleaned it and showed me how to deal with it in the future, saving me to already redo the whole house. I am happy to recommend him ! read more

I am not used to professional home service technicians wanting to create a real relationship with clients. But this guy... this company... truly amazed me. My personal technician, Gus, has proven to be thorough and professional in communication, timeliness, and efficiency. Everyone who comes into my home now sees the carpet first and they stare in wonder and awe. Shoes off!! It's spotless. So.. I have 4 kids. That's 4 little boys under 12 years old. I have a LOT of traffic coming in and out. The carpet has been professionally cleaned before, but the quality of work was never even close to the quality that Gus has done. I was seriously speechless to the point of tears. It made me that happy to have my carpets looking brand new. They're at least 20 years old, and they're white! And Gus made them sparkle! He recognizes that I'm a busy working mother, so he was insistent for working around my schedule whatever it took. He's fast and super friendly. He helped me to pick up bigger things -like toys and garbage- before he started. I finally found a service I actually want to promote and recommend. Will definitely be calling again for spring cleaning!! read more

We have used this company several times now. They have been responsive, professional and our carpets look great when they are done. We have two large dogs, who spend time outside, so the cleaning is no small task. read more

The first time I called Carpet Wizard I was impressed. The staff is friendly, timely, professional and best of all their prices are reasonable. The cleaning job they did was perfect! It was like brand new carpet even though I have a small dog that is not house broken. Since then I have used Carpet Wizard every six months to keep my house fresh and clean for our family. I strongly reccommend them. read more

Just had a great experience with Gus at Carpet Wizard. Came out for an estimate of a 3-piece sectional - price was very reasonable, better than many other local cleaners. The quality of the clean was better than I expected. Gus lifted stains like the wizard that he is :) I would most certainly recommend Gus at Carpet Wizard for excellent skill and service and plan to call him again for future needs. Thank you Carpet Wizard! read more

Carpet Wizard cleaned all carpets my 92 year old mothers house thoroughly, while being friendly and professional, respecting my mothers limitations and did an economical and efficient job. read more

Needed my couches cleaned. I originally had an appt. with speedy steamers which they said they can accommodate me the same day I called in. But then called 30 min. before the scheduled appt. and said they couldn't clean my couches because one of their jobs took longer than expected. Okay, whatever...they just lost a customer. So, I called carpet wizard. When I called no one answered and I decided not to leave a message and look for another company that could do it the same day. About 30 min. later I received a call back from carpet wizard. I'm glad I did. I told the guy what I wanted to have done and agreed on a price. He said yes he will do it and come within the hour. I was very skeptical because of what already happened with speedy steamers so I didn't get my hopes up. I texted him my address and waalaa he was at my house. Wow! he actually came when he said he would. So far so good. So, he was inspecting my sofas and I asked him if he had booties to wear because he was stepping on my carpet with his shoes on. He said no but don't worry I will also clean your carpet when i'm done. Ok sounds good to me! I was checking his work and smelling the couch he had already done. 1 of the cushions wasn't as "fresh smelling" as the others so without any complaints from him he steamed it over again. Along with the throw pillows that were on the couches. He is a nice hard working honest man and he guarantees his work. He said if there are any problems just give him a call. He did a good job and I am happy with the results. read more

I waited until this morning to check our my carpets once again before my review and everything is perfect. I was highly disappointed with my previous rug cleaning and decided to contact Gustavo at Carpet Wizard to clean a badly stained carpet in our rental in Pleasant Hill. (our tenant had dogs, rabbits and god knows what else) He did a terrific job, so I made an appointment for our home in Oakland. Gustavo arrived on time, although alone, as his assistant had called in sick. We recently lost our beloved pet which was the primary reason for the appointment, as incontinence was an issue for a short time. Gustavo reviewed the problems, including an area in the dining room with either a wax or oil stain that the last cleaner could not remove. Gustavo quoted a very reasonable price and got to work. I am delighted with the result. Even the old stains were removed! I recommend Carpet Wizard most highly and Gustavo in particular. After reading some of the reviews, I can only say when you have different kinds of stains it seems unfair to try to get a quote without looking at the job. I was up front with them and they were fair, courteous and thorough. I've used a few other companies, but there's no contest for work and price. Carpet Wizard is Great! read more

Spoke to Gus on the phone initially and received a verbal quote from him based on the information I provided about my residence. On the date of the cleaning Gus was running a little late, as can be expected in his line of work, and he called ahead to let me know he was running just a little behind but that he was in route. We Gus arrived he was a very pleasant and personable individual. We did a walk through of the house and discussed all the area's to be cleaned. My house is a split level house with many different levels and lots of stairs and true to his word Gus agreed to clean the carpet for the agreed upon estimate. Gus did however recommend a booster to added to his cleaning solution that would assist in getting the carpets super clean for a minimal additional cost that I agreed to. Gus and his helper cleaned the carpets from top to bottom and I have to say that this has probably the best the carpets have looked since it was new. Gus and his helper completed the job in a reasonable amount of time and the carpets dried in a reasonable amount of time. We have lived in our house for over 16 years and have had the carpets cleaned many times but have never been as satisfied with the outcome of the carpet cleaning experience as we have been with this experience. We will definately use Carpet Wizard in the future for all our carpet cleaning needs and recommend them to all our family and friends. read more

Gus is fantastic---he does an outstanding job at a very reasonable price. Best carpet and upholstery cleaning we've ever had in any location, and over the years we've tried all the big-name companies. None compare to this guy. He's very personable, efficient, returns calls promptly, shows up on time, does a thorough job, and we highly recommend him for any cleaning job. This man truly cares about his business and maintaining the outstanding quality of his work. We have small messy children, large messy dogs, and a lot of foot traffic. Gus gets it all clean and fresh with a minimum of fuss. He charges an extremely fair price, and doesn't try to hit you up for extra services or products. This is the second time we've used Gus, and we can't give him a better recommendation than referring anyone with cleaning needs to Gus's Carpet Wizard business. He's located in Hayward, but he doesn't blink at driving to Half Moon Bay---and arriving on time, even during pumpkin season! read more