Loved working with Tammy at DeHaan Tile and Flooring! From the order to the installation, the…read moreprocess was smooth, simple, and above expectations! I would highly recommend without hesitation!

Zach is the best! He is a great project manager with terrific solutions for tricky issues. The…read morefolks inside are extremely helpful guiding towards a great design solution.

Randy and his team at Rockford Floor Covering were so helpful and friendly throughout the process…read more He was able to come and do a measurement to provide me an estimate, but encouraged me to come to the showroom to pick out carpets. He walked me through the whole process, let me even get some samples to take into my home (to see how they would work with wall color, lighting, etc) and his team completed it without a hitch! I feel like the price for the ~900 sqft of carpet was extremely fair, especially since we removed and disposed of the carpet ourselves (which saved a few hundred). If I ever need carpet again, I'll definitely plan to use Randy and his team!

Horrible experience. Andy Allen came out to measure our house. He is a clown, he couldn't speak…read moreto the difference between different carpets and just shut down all communication with us. We ended up going with Abbey Town and County in Sparta. Abbey was awesome.

They did an amazing job in my kitchen. Both floor and back splash look great. Used them again for…read moremy bathroom floor, and again flawless and quick install.

I recently used Johnson Carpet to replace my kitchen and dining area flooring. I had not purchased…read moreflooring in many years so I needed to be educated on what was available and what would be appropriate for my purposes. Julie at Johnson was able to answer my questions and steer me in the right direction. The installers were marvelous. Efficient, friendly and did a beautiful job. I am very happy with my new floors. Carpet replacement next!

We received excellent service from Doc Johnson at Brummel's ! We had a very difficult closet…read morewasher/dryer space and Doc ( and even another salesman ) spent many hours on 2 different days of trying to find something that would fit AND meet our needs! He was patient and very tolerated of our mess that we were working with! I would highly recommend Doc and Brummel's for your appliance and furniture needs! Thanks Doc!!

I went in and purchased a gas dryer from them today. The staff were very friendly and professional,…read moreDoc was great and quickly helped me find what I needed. The entire visit was maybe 25 minutes and I WILL be going back there for my future purchases

Good selections. Fair pricing. FANTASTIC installers! Although there are a fair number of floor…read morecovering business's, one would be hard pressed to find a better outfit. Quality materials installed by individuals who show up on time, work as long as it takes and respects your property.

We have used AAA Sales for our flooring needs for over 30 years and can only say GREAT things about…read morethem - great prices, great selection, easy to work with... Definitely recommend them! (The one negative review I see here is about the installer, not AAA Sales. The installers we've had have all been very well qualified, polite, and efficient.)

We had out carpet installed about 6 months ago. The price and selecroon was pretty good but that is…read morewhere the good experience ended. The lead installer was pretty rude and the seams are horrible. Every seam is visible from a cross the room. My last carpet you could not see a single seam anywhere. I have reached out several time to have it fixed with no luck. They are unresponsive, won't return calls and when I go in they tell me they will have someone contact me which never happens. It's not been a good experience.

We purchased a sofa & had a great experience from start to finish. We worked with several team…read moremembers and each were so helpful and supportive! We looked through the store a couple times before taking home fabric samples twice. We are so happy with our sofa and look forward to many years enjoying it in our living room. We went with the Big Easy Wide Arm by Younger Furniture.

My boyfriend and I have been casually looking on and off for a new coffee table for awhile. I had…read moredriven past Stonesthrow many times but had never stopped in. I always thought it was super high end and expensive for some reason. We decided to just browse one Saturday morning and we ended up having a great experience! There is metered street parking in the front of the store, but there's also a large free parking lot behind the building. As soon as we walked in, we were greeted and asked if we had been in before. When we said no, the friendly employee gave us the lay of the land and told us there are three floors to the store and that it's much bigger than it seems from the outside. Totally true! I always thought this store was small, but it's really huge. We started browsing through all the setups and were immediately impressed by the styling of each area and all the different items. They have all kinds of furniture, decorations, and rugs. Prices were clearly marked which I appreciated since it shows they're not trying to hide anything. I was pleasantly surprised that I found quite a few things that would fit into our budget, along with higher-end, more expensive pieces. They also have a clearance section which we looked through. The pieces I saw mostly swayed more modern and a little less traditional, which is more my style anyway. Upstairs we found a coffee table that was a major upgrade from our current table, but still in our budget and actually quite affordable. It has a metal base and a glass/ceramic top that looks and feels like marble. Super sleek and sophisticated! Christine was upstairs and asked if we needed any help. We asked her about the process for purchasing as we wouldn't be able to fit the table into our car. She told us that we could pay for it and come back with a larger vehicle, or we could pay $60 for local delivery. SOLD! I am all about that convenience and for $60 they can pack and carry the pretty heavy table. We paid for our purchase and Christine was super awesome with the whole process. I am so glad we finally stopped in to Stonesthrow and I can't wait to go back! She did say that they also do special orders if you know something you want and they are able to get it in store. Highly recommend looking here instead of Wayfair etc. for a local option. They also provide interior design services!

I needed a new chair and since we were going to be in Grand Rapids, we stopped into Klingman's…read more The last time I bought furniture here they were still in Eastbrook Mall! Most of the furniture in our house was purchased here well over 20 years ago. My Hancock & Moore recliner got damaged by movers 12 years ago and the mechanism finally gave up. I looked to have it repaired because the leather is still perfect, but when I looked into it, I was told I would be better off buying a new chair. We worked with Richard, who was amazing! He helped me find my perfect new recliner. I miss the old store but the staff is still great and they still carry high quality furniture.

I am disappointed with Klingman's Furniture in Holland, Michigan. I got the run around so many…read moretimes from the staff at that location. My small furniture item that was custom ordered (a small corner cabinet), and way-overpriced, took months longer then it should have to arrive. After waiting for 2 months for the call it was ready to pick up, and hearing nothing, I reached out to the store and was told that the item was still sitting at another location and that it was damaged. I would never have heard or known about this status, without me checking on it. Then there was zero contact for another month and half. I called several times asking for a manager so I could get more details - and NEVER heard back from her. I did get a call from the sales girl that said it hadn't arrived yet. There were no apologies for the inconvenience, or effort made to make it right. Finally, I tried reaching out again a few weeks later, this time in person! I showed up and the assistant manager Bob was there and was great; but all he offered was to have this small cabinet delivered to my house (could easily fit in my vehicle, so this was not very beneficial to me.) But I accepted, and he was a pleasant, nice man who was making an effort to help in the bad situation. Unfortunately, on the day they decide to deliver the following week, I am at work and they give me a 2-3 hour timeframe for delivery. It was conflicting with my work arrangements, but I tried to keep those hours clear. Sadly, they came after the timeframe and I was not able to be there to inspect the item. They offered to leave it outside. I called Bob to see if i could just pick it up from the store, and he said no, they already had arranged it for delivery. I would have preferred to receive a discoun/refund on my item instead of this massive headache and additional stress I received. My son ended up going to the house to be there to let them in. All in all, I paid too much for this item to begin with, and then horrible customer service from the beginning, from most of the staff. I would have expected better from a high end furniture store. I won't be shopping here again and suggest you don't either.