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    Carpet Source Flooring

    3.7 (3 reviews)
    Closed 10:00 am - 5:00 pm

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    9 years ago

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    5 years ago

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    Christian Flooring

    Christian Flooring

    (15 reviews)

    Christian Flooring & More…read more **1 STAR - AVOID AT ALL COSTS - Owner Makes Threats and Harasses Customers** WARNING: This business owner threatens customers and exhibits horribly unprofessional behavior. We purchased premium Coretec LVP flooring from Christian Flooring in October 2024. Within 2 months of installation, the floor showed significant damage despite normal household use with young children and pets - exactly what we were told this "kid-proof" and "pet-proof" flooring could handle. - Owner Chris Curts promised to be our "strongest resource" and "fight to get results" with a 4-6 week timeline - Instead: months of delays, not one followup from CF and minimal communication - Told us to "get an attorney" when we asked for status updates (very odd) - Called our reasonable requests for an update "demands and threats" - Manufacturer lost our samples, found them, said they were from 2013, then magically found them and tested UNDAMAGED leftover pieces instead of damaged flooring in one day, then denied claim due to the picture we sent looking like it was damaged after install(obviously undamaged samples showed no defects!) and we knew the damaged photos were wear and tear that occurred during it being installed. We were questioning the life proof, kid proof, pet proof boasting that sold us on the floor. Our life is not aggressive by any means but this floor is just not cutting it. Entitled owner: Chris actually complained in writing: "Even though I rarely get a thank you let alone someone willing to leave a positive google review" and "I am beyond tired of unreasonable expectations of many customers." He also said he was "sick of having my integrity or values called into question when I don't have a legal responsibility to make the efforts I do for my customers." Imagine paying thousands of dollars and being lectured about gratitude by a business owner providing terrible service! **Bait and Switch:** Initially offered to replace damaged planks, then withdrew the offer and tried to force us to spend MORE money with his company. When we declined, he essentially told us to kick rocks. **THREATENING AND SEXIST BEHAVIOR:** When we left honest feedback about his poor service, Chris escalated to shocking behavior: - Demanded phone calls, refused email communication - Used personal tragedies to guilt us into compliance - Sent threatening text: "I cannot communicate with you without putting you firmly in your place and that's not something I do to another man's wife" - Refused to deal with me (the actual customer) and demanded to speak to my husband instead - When called out for sexist behavior, claimed I was "twisting his words" - **Has now begun repeatedly calling and texting both my husband and me despite being told to stop** **This is harassment and discrimination.** In 2025, a business owner refusing to deal with female customers and threatening to "put them in their place" is completely unacceptable. **What You Can Expect:** - Months of delays and poor communication - Broken promises and withdrawn offers - Being lectured about having "unreasonable expectations" - Sexist treatment if you're a woman - Potential threats and harassment if you complain **WOMEN: ESPECIALLY AVOID THIS BUSINESS.** Chris Curts clearly cannot handle dealing with women as equal customers and resorts to threats when challenged. And I'm NOT EVEN A CRAZY FEMINIST!! **Save yourself the nightmare. There are plenty of professional flooring companies that won't threaten and harass you.** Owner is now repeatedly calling our personal phones and sent another threatening text message after 8pm because he doesn't want us to leave a negative review. "Just know what happens after this is on you" he says. I have every text message, voicemail he left my husband complaining about having been married before like he was going to hop on the miserable husband train with him. I also have all email correspondence screen shots of proof of our experience. I have nothing to hide here have not been out of line with what we've asked for and have no resolution to our flooring problem as of yet. I hope Christian Flooring can come around and do the right thing.

    Very Disappointed. Ordered flooring before Thanksgiving and it still hasn't arrived. Decided to…read morecancel it and they want to charge a 45% restocking fee. It hasn't even left the warehouse. I also found it at another location for almost half the cost and they could have it available in 3 to 4 days.

    Bill's Carpet Center - Perfect area rug for our needs

    Bill's Carpet Center

    (11 reviews)

    When we moved into our new house we knew that some of the hardwood floors were a little rough. We…read moreshopped around and ended up finding a perfect fit for our needs at Bill's. Large selection, delightful and well informed staff and a reasonable delivery service. They did a great job and helped cover a few of the sins of the previous home owners. Highly recommended!

    ** UPDATE** 5/30/25--Shawn and his team stepped up to the plate and took care of every issue and…read moreconcern I had. The guy who came out and did our stairs did an awesome job; I highly recommend him! I changed my rating to 5 stars based on how professional everything turned out and how well it was addressed! My wife and I are happy with the turnout! I purchased new flooring from Bills and just had it installed. The installers, Chris and Tommy from Veteran Pro LVP Flooring, did an excellent, professional job. I highly recommend the installers. They get 5-stars Bills' direct sales team and schedulers lack customer responsiveness once the sale has been made and paid for! There is no follow-up or callback when leaving messages or needing questions answered. The floors and carpet have been installed for over a month. They had to come back out to requote the stairs that we had already paid to be sanded and turned out like crap; been over three weeks still waiting. After follow-up call number two last Friday(5/16), I was told the treads came in, and I should get a call on that day or Monday. Today is 5/22, and there is still no call to schedule the installation; a third call/text-out has been made, and we are waiting! It's embarrassing to have people come over!

    Carpet Source Flooring - carpeting - Updated May 2026

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